
Park Chrysler Jeep
Burnsville, MN
Filter Reviews by Keyword
By Type
Showing 808 reviews
Great team. They didn't have a vehicle on the lot with our desired features but they located one for us in short order. Efficient processing. Unrushed review of v They didn't have a vehicle on the lot with our desired features but they located one for us in short order. Efficient processing. Unrushed review of vehicles features. More
My Town & Country purchase I was very pleased with my experience at Park..I was treated with respect by everyone and got the vehicle I wanted. Joe did a great job in covering a I was very pleased with my experience at Park..I was treated with respect by everyone and got the vehicle I wanted. Joe did a great job in covering all the information about the care and going over using the equipment. Chris did a good job on all the financial stuff and I left there a satisfied customer. More
Great Dealership Great People This is the second vehicle I've purchased from Craig Schroeder at Park Chrysler Jeep. My first was a Jeep Grand Cherokee, the second a Cadillac CTS t This is the second vehicle I've purchased from Craig Schroeder at Park Chrysler Jeep. My first was a Jeep Grand Cherokee, the second a Cadillac CTS they happened to have which I was in the market for. I highly recommend this Dealership, the experience was very fair and pleasant with no pressure from the start; the purchase process was very smooth and short! More
Jeep Cherokee limited I had been thinking for quite sometime on getting a new vehicle and weighed my options between 3 different bend Suv's and since my wife already owned I had been thinking for quite sometime on getting a new vehicle and weighed my options between 3 different bend Suv's and since my wife already owned a jeep I was convinced that was the way to go. I then did my research on prices to pay and then top dealerships. I read all the reviews And knew that I wanted to drive up to Park Jeep in Burnsville from Rochester where I live. I had already called and spoke to Peter Landorf about a week ahead of time so he could look for what I wanted. When my wife and I arrived we were greeted warmly by staff and then by Peter. He showed me a jeep limited that had some extra options I was not looking for, but wanted me to take it for a drive so I could get a feel for it, I was very impressed with it, but we kept looking in the lot for what I wanted and could out I would have to order it. After getting a quote for a latitude vs the limited my wife and I came to the conclusion to buy the limited as with all the options I was adding onto the latitude the pricing was not much different and besides I like the options it came with. Peter was so patient, understanding and worked with us all day long to make us happy. The finance mgr found us some great rebates and they also matched the low interest rate my bank was offering us so we decided to finance thru them. Shannon Dunn was a real pleasure to work with when going over all the paperwork, very pleasant person who you cN tell really enjoys her job. Chris bulling war was also very helpful in explaining some other options for my new jeep and answered any questions I had about taking care of the vehicle and for rust proofing. What a fantastic place to shop. P.S. I got to meet Juan (ex Minnesota Twin from the 87 and 91 twins W.S. Team). He was so kind in letting me talk to him and take a picture with him. Thank you Park Jeep !! Bruce & Shuping More
New used car Ruben at Park Jeep in Burnsville was really great to work with. I came in to test drive a Mitsubishi Endeavor and ended up driving it home. I had not Ruben at Park Jeep in Burnsville was really great to work with. I came in to test drive a Mitsubishi Endeavor and ended up driving it home. I had not come prepared to trade that night but everything worked and Ruben let me drive the Endeavor home to get the title to the vehicle I was trading. He also has gone out of his way to help me get an owners Manuel. Great experience. More
New car experience Positive experience in the leasing of our new vehicle. Louie Benike was friendly, knowledgable, and patient as we decided on which vehicle and whet Positive experience in the leasing of our new vehicle. Louie Benike was friendly, knowledgable, and patient as we decided on which vehicle and whether to purchase or lease. Park Chrysler Jeep has been our 'go to' dealership for sales and service. More
All good The only trouble I had was with the road construction. Everyone was very friendly, and I would recommend this dealership. It was worth the drive acro The only trouble I had was with the road construction. Everyone was very friendly, and I would recommend this dealership. It was worth the drive across the cities. More
NIGHTMARE!!!!!!! I bought a Ford Edge from Joe Hance and it has been a TOTAL nightmare. He was quick to make the sale, but not available or helpful when things were su I bought a Ford Edge from Joe Hance and it has been a TOTAL nightmare. He was quick to make the sale, but not available or helpful when things were supposed to be taken care of. A few days after the sale was made I noticed things wrong with the vehicle and thought he would take care of it to make things right. So after a WEEK in a rental car he called me to tell me they CANT help me because the service they need to fix the wheels is not a service provided in Minnesota. THEN spent more time trying to "sell" me the bent wheel and corrosion on the wheels which will cost $1,200 out of my pocket to fix. So they want $700 to fix it.(a little more than half to replace them.) My co signer has called Rob (sales manager), emailed him and still we have not gotten a response OR anything fixed. Joe was RUDE and DISRESPECTFUL on the phone when confronted about the broken promises made. "This is a USED vehicle mam" "and there are gonna be things wrong". Bring us $700 and we will find you some new wheels. I would like to express that I am single mom out here trying to drive a safe and reliable vehicle just like ANYONE ELSE who signs a car loan. I would HOPE a dealership wouldn't make false promises and ignore the fact that when you sell someone something, if it isn't right, just like any other business , you do what you can TO MAKE THINGS RIGHT FOR YOUR CUSTOMER. I have not been treated like this before, and this is the THIRD vehicle I have purchased. I wish I would have just went to Ford, like I have in the past. I am DEVASTATED that that not only have I been patient and clear about how I wanted things to be handled, I feel disrespected by not only Joe by making me feel irrational and annoying to him, but his manager too when he has been unhelpful and not returning my co signers phone calls or emails. Glad Joe told me to write this review. Hope the feedback helps you with his people and customer service skills around there. I talk to about 100 people a week cutting hair...and know that NEGATIVE things spread WAY faster than the positive things with situations like this... More
Top Notch Salesman and Accessories Manager When I walked into Park Chrysler Jeep, the first person that greeted me was Scott Rosequist. He was courteous and very frienndly. Scott is what I ca When I walked into Park Chrysler Jeep, the first person that greeted me was Scott Rosequist. He was courteous and very frienndly. Scott is what I call "Old School." He is laid back, personable and has a great sense of humor. Being a first time JEEP buyer, I was guarded when it came to auto sales personnel. Scott was easy going and made me feel very comfortable. Scoott is truly a professional. I felt no pressure to purchase in the least. Scott definetly earned this sale. I stopped in 2 or 3 times and I drove multiple aotomobiles with different configurations and options. Scott was patient with me and never showed frustration. I just could not find exactly what I was looking for. Finally, after a few test drives, I came to a decision that the JEEP Cherokke Limited was the vehicle I wanted. My color choice and options I wanted were not available with the automibiles in their inventory. Scott suggested that I could custom order my JEEP made to my own specifications. I had a firm payment maximum in mind. Scott worked with me on worksheets multiple times to meet my payments goal. We finally came to an agreement and I ordered my vehicle. Scott informed me delivery wouldn't be for 6-8 weeks and stated more likely 8 weeks. He hit on the button. My new JEEP Cherokee was delivered to the dealership 8 week to the day. I wanted a few aftermarket parts installed including a Magna Flow exhaust system installed on my JEEP. Scott referred me to Chris Bullinger the Accessories manager. Chris did the legwork gave me a quote with a more than fair price. Although there was a couple of glitches getting the exhaust, Chris kept me informed through the entire process. He even gave me the tracking number for the exhaust order so I may monitor dellivery. Thus far, I am extremely satisfied with the entire buying process with Park Chrysler Jeep. I highly recommend this dealership and especially sales associate Scott Rosequist and Accessories Manager, Chris Bullinger.. Respectfully, Rich J. More
Park Jeep Love my new Jeep. Would never go any where else to buy one. Park Chrysler had the white Jeep Altitude I wanted and they got it FAST. Pretty impressive Love my new Jeep. Would never go any where else to buy one. Park Chrysler had the white Jeep Altitude I wanted and they got it FAST. Pretty impressive. Joe Hance was the sales rep helping me. He is a great guy that made the whole process really easy and I walked out feeling so happy and proud to own my new Jeep. Joe also knows a Jeep inside and out, that was another thing I really liked about him. There are so many amazing new features on the 2014 Jeeps- it would be impossible to learn it all on your own. I'm really thankful I had Joe to help :) I'm a proud owner of a new 2014 Jeep and couldn't be happier! Thanks Park Chrysler Jeep in Burnsville!!! More