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Park Chrysler Jeep

Burnsville, MN

4.9
804 Reviews

1408 W. Highway 13

Burnsville, MN

55337

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Showing 804 reviews

November 19, 2014

Confidence in Dealership I have been a regular customer for JEEP brand products for almost 20yrs. Once again the process was completely deserving of the confidence I have had More

by dhviding
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Otis, Chris Larson
November 17, 2014

Process is way too long The time it took to purchase a new vehicle was ridiculous. We walked in knowing we wanted to buy a car that day. That was at 11 AM.....just past 5:3 More

by skm616
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Chris Bullinger, Shannon Dunn
Dec 02, 2014 -

Park Chrysler Jeep responded

Skm616, Thank you for your feedback! We always appreciate constructive criticism and do take it seriously. Thanks also for your kind words towards our hard working sales staff. We are very pleased that you love your vehicle! Now, we’ll be the first to agree with you; buying a car takes too long! We sincerely apologize for the time-delay you experienced. It’s an industry-wide problem that requires innovation from within individual dealerships and we are trying. It turns out, many of the steps required to sell you a car are fairly archaic, with literal ‘paperwork’ required as opposed to perhaps more efficient digital processes. Coordinating between departments with multiple customers in multiple stages of test driving, appraising, purchasing and delivering creates efficiency jams that frustrate us all. We assure you, these will be addressed. One way our customers are saving time is through our in-house internet department. Our internet product specialists help speed the sales process by getting as many administrative tasks done ahead of time as they can. Chatting or emailing with the web team on the vehicle you want, copies of your ID and insurance info, credit app or financing details will speed up the actual delivery of the car. This is often done during the week and the customer picks up their car on Saturday with maybe only 90 minutes of in-store stuff to do. Thank you for remaining our customer! We look forward to showing you a more streamlined process the next time you stop by. Chris Park Digital Media Specialist

November 12, 2014

Best experience I have the jeep of my dreams thanks to Aley, Steve "jeep man" and Chris! After a disappointing experience at an dealer in Coon Rapids. I went online More

by Mlj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Carpenter, Chris Bullinger, Aley Pennington
October 31, 2014

Stress free car buying experience. We wanted a specific make & model and found it at Park searching the internet. Made arrangements on phone. Transaction went smoothly with great serv More

by nruthw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Simons, Sales, Mike Simons
October 29, 2014

Very Professional Experience After having visited another Jeep dealership on the same day, we are able to compare the experience and Craig Schroeder far exceeded our expectations. More

by FTC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Schroeder
October 17, 2014

Could not be happier! Joe and everyone else at Park Chrysler Jeep made sure I was getting exactly what I wanted, and were great to work with! I will be recommending them to More

by Benjamin Novacek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Hance, Shannon Dunn
October 09, 2014

Eight is NOT Enough! It all started in 1992 with an Eagle Premier from Park Jeep Eagle and a sale guy named, Steve Otis. We just purchased our 8th vehicle ... a 2015 Wr More

by vandercrew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Otis, Shannon Dunn
September 19, 2014

Great sales experience! Craig and the Park Chrysler Jeep team were great to work with. Very easy process, felt like I got a great deal. Love the jeep. More

by savagebadger
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Craig Schroeder
September 08, 2014

They know Jeep! The best experience I have had in my Jeep search - so the search ended there. Customer service from Steve Carpenter was top notch. The selection was t More

by Estelle27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Carpenter
September 05, 2014

Great Experience. Jantzen and Otis were great to work with. The overall experience was fantastic and I would recommend either one of them for your new vehicle purchase More

by JDBooch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jantzen Procai
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