Back

Park Chrysler Jeep

Burnsville, MN

4.8
794 Reviews

1408 W. Highway 13

Burnsville, MN

55337

Directions

By Type

Showing 794 reviews

September 09, 2015

I have leased 7 Jeeps I keep coming back to Jeep and my sales associate Mark Kremer. The Jeep speaks for it self its the buying experience and great customer care that keep More

by Jeep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Kremer
September 06, 2015

Lease This is my second lease and I have always enjoyed my dealings with Park Jeep. Stephan Hansen has become my car guy and when he happens to be unavail More

by Mcthirsty76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Otis, Stephan Hanson, Bruce Smith
September 05, 2015

Cherokee Trailhawk Great customer service - the sales associates were very knowledgeable and personable. Not even decided on any specific vehicle we fell in love with a More

by Sccsen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Carpenter, Bruce Smith
September 04, 2015

Great team to work with. Scott was very knowledgeable and friendly. He made sure we understood the technology of our Jeep before leaving the dealership. Would definitely r More

by GRM057
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Rosequist, Elika Murikami, Chris Larson
September 04, 2015

Great Experience Both my fiancee and I recently bought new vehicle from Park Chrysler Jeep. Sales staff is knowledgeable and helpful, and willing to go the extra mile More

by newcar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Fitzgerald
September 03, 2015

Great experience! Steve Otis was great!! My Chrysler 200 was what I expected. I'm planning to buy my cars at Park Jeep Burnsville in the future. More

by Berto24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Otis, Shannon Dunn
September 01, 2015

FIRST TIME PURCHASE FROM THIS DEALER MY SALES SCOTT ROSEQUIST WAS VERY KNOWLEDGABLE AND WE FINISHED OUR BUSINESS IN A SHORT PERIOD OF TIME........VERY SATISFIED !! WOUD DEAL WITH THIS More

by GRANDMALISA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Rosequist
August 27, 2015

Excellent customer service My boyfriend was looking for a specific vehicle; they had several to choose from. Within 2 hours, he was driving away in a beautiful car. More

by Laura M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aley Pennington, Ruben King, Chris Larson, Haiying Yu
August 21, 2015

great, friendly service Kremer and Sanm were great to work with.The only thing I'm irritated with is the twenty five word reviw. Seems a little much friendly and helpful. Lov More

by marcy050
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Kremer
August 20, 2015

Worst Experience Ever I caught the bus and arrived rather early they weren't even open with the exception of service. No one ever asked if they could help me at all; althou More

by Justmari
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tim Stolte, Danny Estrada, Ruben King
Aug 24, 2015 -

Park Chrysler Jeep responded

Marion, Thank you for your review and comments. We take all feedback seriously and use it to update our processes whenever possible. I do apologize for the inconveniences you experienced at the dealership; while a couple hours at a dealership is regrettably normal, unhappy customers are definitely something we want to fix! Our goal with special finance is to help customers in the long term. After making 13 payments we can get people into a newer car, with lower interest rates. This cycle can be repeated until your car and credit is perfect for you. We also understand that the short term can be frustrating. In order to make things right we’d like to offer you the option to bring the vehicle back. We will not charge you for any mileage driven and you will get all your money back. At that point if you find a car you like we can try to get you into it, or if you would like to pursue options at another dealership that would be OK also. We are super sorry that we couldn’t help you but again, we will do what we can to make things right. If you would bring the vehicle back we can get you a full refund and if you need help exploring other options we’ll be happy to help. Mike Choe General Sales Manager Park Chrysler Jeep

...
46
...