Park Chrysler Jeep

Not a Positive Experience When we arrived at the Jeep dealer, we were very excited to test drive the Jeep we had scheduled for a test drive. However, when we were greeted and When we arrived at the Jeep dealer, we were very excited to test drive the Jeep we had scheduled for a test drive. However, when we were greeted and sat down with our Product Specialist, we were disappointed that the Jeep was at the offsite lot and not ready for the test drive, and we did not feel welcomed by our Specialist. Plus, we were given a speech about how he (our specialist) does not work on commission, but then contradicted himself when he said if "I don't make a sale, I don't get paid." This was very confusing. We had scheduled the appointment hoping it would help streamline the experience. We were told that it would not be long and that the vehicle would be right up (which was pretty quick). During our waiting time, we were greeted by other staff members who were actually very inviting and asked if we had been helped. This gave us a sense of hope. Then when the test drive came, our Specialist did not seem very enthusiastic to be showing us the vehicle. It seemed very clinical and impersonal. Yes, he explained the details of the vehicle, etc., but it didn't feel like he was happy to be working with us. The vehicle itself drove nice, and we were excited to maybe make a purchase. But once back at the office, the experience did not improve. All of the other staff members, including one of the owners, seem very inviting, asking if we wanted any coffee, etc., but our Specialist continued to make me and my partner feel unwelcome. Pricing started to come through, and we were ready to talk about a deal. However, respectfully, it just wasn't the right time to for us to make a purchase after we saw the numbers (hoping our trade-in would be worth a little more), and we wanted to wait a bit. So, we said we were not ready to make a purchase today and would like to receive our keys. This was followed by another offer, but again, we were not ready, as realistically it wasn't in our budget, so we just really wanted our keys. Then a third offer came in, and for the third time, we said not today. This turned into our Specialist trying to offer us a different vehicle that we were not interested in. At this point we still had not received our keys either. So, my partner had to cut our Specialist off and ask for the keys. He finally gave them to us so that we could be on our way. It was a very uncomfortable feeling, as we asked for our keys three times, but did not receive them. We felt sorry for being rude, but we felt like were being pressured into something that we were not ready for. We really would have liked to have made a purchase with Park Jeep, as we see there are many positive reviews, and we met some very nice people. However, this experience with our Specialist made us feel uneasy and not welcome. More

Excellent Experience Prompt, professional, friendly service coupled with knowledge and a drive to go above and beyond. Best car buying experience to date. The team at Prompt, professional, friendly service coupled with knowledge and a drive to go above and beyond. Best car buying experience to date. The team at this dealership rolls out the red carpet for you. Never once did I feel like they weren't looking out for my best interest. Joe answered all my questions, provided me the best options, and made me feel confident in my decision. Joe Hance and Chris Bullinger made a customer for life! More

Informative and helpful. Scott Rosequist was most courteous and friendly during the lease of our 2016 Jeep. His information regarding our inquiries was most helpful to us whe Scott Rosequist was most courteous and friendly during the lease of our 2016 Jeep. His information regarding our inquiries was most helpful to us when making decisions. Scott will continue to get our business in the future. More

Friendly, knowledgeable and trustworthy Mark Kremer made our experience of buying our 2015 Jeep Grand Cherokee fun and hassle free. We will recommend this dealer to all our friends, family Mark Kremer made our experience of buying our 2015 Jeep Grand Cherokee fun and hassle free. We will recommend this dealer to all our friends, family and co-workers. This dealership is a gem! More

THANK YOU SO MUCH! I just leased a new Jeep Grand Cherokee and as always Steve Otis was the best! He is always honest and helpful, someone I can trust! This is my 8th Je I just leased a new Jeep Grand Cherokee and as always Steve Otis was the best! He is always honest and helpful, someone I can trust! This is my 8th Jeep Grand Cherokee and the only place I will ever go is Park Jeep Chrysler! More

Thank you! My daughter purchased her 1st car a 2015 Jeep Compass Sport and Joe was extremely honest and helpful with the process, Chris also was very helpful wit My daughter purchased her 1st car a 2015 Jeep Compass Sport and Joe was extremely honest and helpful with the process, Chris also was very helpful with the financing. We had a very positive experience working with these two. More

Thanks so much! Joe Hance made my experience of buying a 2014 Jeep Grand Cherokee Outland fun & easy! I would definitely recommend Park Chrysler Jeep to anyone. Tha Joe Hance made my experience of buying a 2014 Jeep Grand Cherokee Outland fun & easy! I would definitely recommend Park Chrysler Jeep to anyone. Thanks! More

Very helpful and knowledgeable staff I found my used vehicle on car soup, which directed my attention to Park Jeep. Upon visiting the dealership I was greeted immediately by the sales sta I found my used vehicle on car soup, which directed my attention to Park Jeep. Upon visiting the dealership I was greeted immediately by the sales staff. Steve Carpenter took very good care of me and showed me all the wonderful features that the Grand Cherokee has to offer. I did not feel pressured into purchasing this vehicle and would recommend anyone making a trip to this dealer. More

Awesome experience We had been to several dealerships looking for a used car and had not so good experiences. We finally found Park Chrysler jeep and had the best experi We had been to several dealerships looking for a used car and had not so good experiences. We finally found Park Chrysler jeep and had the best experience ever when buying a car. Haiying You was awesome to work with. She listened to our needs and wants and totally delivered! More

Thanks for the great experience I purchased a used 2013 Wrangler. The finance dept. really did a great job, above and beyond. The service team was fantastic. It had an issue the firs I purchased a used 2013 Wrangler. The finance dept. really did a great job, above and beyond. The service team was fantastic. It had an issue the first day with the rear brakes. I called Park Jeep's Bruce Smith, and he took great care of me. The service manager called me, right away, and scheduled a tow for me. They repaired it the next morning and delivered it to my home. I couldn't be happier about the service. About the only complaint I have is there was No Owners Manual with it, I have asked for one and never received it. More