Park Chrysler Jeep
Burnsville, MN
Filter Reviews by Keyword
By Type
Showing 804 reviews
Looking for an additional car for 2 teenage drivers We started the process online and through phone conversations, e-mailing and texting we were able to find the perfect car. We made an appointment for We started the process online and through phone conversations, e-mailing and texting we were able to find the perfect car. We made an appointment for a test drive the car and to have Juan explain all the features of the car. It was the perfect car for two boys, hockey bags and all, not to mention the milage and price were perfect. Juan and Rueben did a great job together, we appreciate their help. It was the easiest car purchase we have ever made. More
Disappointed after the sale Needed to buy a vehicle for my son fast, before be returned to college, was sold a Jeep and promised the plates would be mailed to my home. Three week Needed to buy a vehicle for my son fast, before be returned to college, was sold a Jeep and promised the plates would be mailed to my home. Three weeks later, no plates. I emailed my sales guy, No response. I Live Chatted with Aley, she tells me the plates are at the dealer and I can come and pick them up. The dealership is not close to my house, I was promised the plates would be mailed to me, the temporary license is expired and my son is headed back to school, out of state. My entire experience with Park Chrysler Jeep has been classic lack of service after the sale. Very Disappointing, I won't be back. More
Friendly and professional Scott was friendly and professional. I would recommend Park Jeep to anyone in the market for a car, and I'm sure we'll go back when it's time for anot Scott was friendly and professional. I would recommend Park Jeep to anyone in the market for a car, and I'm sure we'll go back when it's time for another vehicle More
Great buying Experience Great working with Bruce Smith, Mike Simons, Chris Larson and Shannon Dunn on the purchase of two vehicles in the last 4 weeks. Professional and resp Great working with Bruce Smith, Mike Simons, Chris Larson and Shannon Dunn on the purchase of two vehicles in the last 4 weeks. Professional and respectful More
Steve was amazing!!! I had an amazing experience with Steve and purchasing my new 2015 Jeep Rubicon. He was professional and very helpful and I got exactly what I was look I had an amazing experience with Steve and purchasing my new 2015 Jeep Rubicon. He was professional and very helpful and I got exactly what I was looking for. Thanks Steve !!!! More
Not a Positive Experience When we arrived at the Jeep dealer, we were very excited to test drive the Jeep we had scheduled for a test drive. However, when we were greeted and When we arrived at the Jeep dealer, we were very excited to test drive the Jeep we had scheduled for a test drive. However, when we were greeted and sat down with our Product Specialist, we were disappointed that the Jeep was at the offsite lot and not ready for the test drive, and we did not feel welcomed by our Specialist. Plus, we were given a speech about how he (our specialist) does not work on commission, but then contradicted himself when he said if "I don't make a sale, I don't get paid." This was very confusing. We had scheduled the appointment hoping it would help streamline the experience. We were told that it would not be long and that the vehicle would be right up (which was pretty quick). During our waiting time, we were greeted by other staff members who were actually very inviting and asked if we had been helped. This gave us a sense of hope. Then when the test drive came, our Specialist did not seem very enthusiastic to be showing us the vehicle. It seemed very clinical and impersonal. Yes, he explained the details of the vehicle, etc., but it didn't feel like he was happy to be working with us. The vehicle itself drove nice, and we were excited to maybe make a purchase. But once back at the office, the experience did not improve. All of the other staff members, including one of the owners, seem very inviting, asking if we wanted any coffee, etc., but our Specialist continued to make me and my partner feel unwelcome. Pricing started to come through, and we were ready to talk about a deal. However, respectfully, it just wasn't the right time to for us to make a purchase after we saw the numbers (hoping our trade-in would be worth a little more), and we wanted to wait a bit. So, we said we were not ready to make a purchase today and would like to receive our keys. This was followed by another offer, but again, we were not ready, as realistically it wasn't in our budget, so we just really wanted our keys. Then a third offer came in, and for the third time, we said not today. This turned into our Specialist trying to offer us a different vehicle that we were not interested in. At this point we still had not received our keys either. So, my partner had to cut our Specialist off and ask for the keys. He finally gave them to us so that we could be on our way. It was a very uncomfortable feeling, as we asked for our keys three times, but did not receive them. We felt sorry for being rude, but we felt like were being pressured into something that we were not ready for. We really would have liked to have made a purchase with Park Jeep, as we see there are many positive reviews, and we met some very nice people. However, this experience with our Specialist made us feel uneasy and not welcome. More
Excellent Experience Prompt, professional, friendly service coupled with knowledge and a drive to go above and beyond. Best car buying experience to date. The team at Prompt, professional, friendly service coupled with knowledge and a drive to go above and beyond. Best car buying experience to date. The team at this dealership rolls out the red carpet for you. Never once did I feel like they weren't looking out for my best interest. Joe answered all my questions, provided me the best options, and made me feel confident in my decision. Joe Hance and Chris Bullinger made a customer for life! More
Informative and helpful. Scott Rosequist was most courteous and friendly during the lease of our 2016 Jeep. His information regarding our inquiries was most helpful to us whe Scott Rosequist was most courteous and friendly during the lease of our 2016 Jeep. His information regarding our inquiries was most helpful to us when making decisions. Scott will continue to get our business in the future. More
THANK YOU SO MUCH! I just leased a new Jeep Grand Cherokee and as always Steve Otis was the best! He is always honest and helpful, someone I can trust! This is my 8th Je I just leased a new Jeep Grand Cherokee and as always Steve Otis was the best! He is always honest and helpful, someone I can trust! This is my 8th Jeep Grand Cherokee and the only place I will ever go is Park Jeep Chrysler! More
Friendly, knowledgeable and trustworthy Mark Kremer made our experience of buying our 2015 Jeep Grand Cherokee fun and hassle free. We will recommend this dealer to all our friends, family Mark Kremer made our experience of buying our 2015 Jeep Grand Cherokee fun and hassle free. We will recommend this dealer to all our friends, family and co-workers. This dealership is a gem! More