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Park Chrysler Jeep
Burnsville, MN
808 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 808 reviews
February 22, 2024
I've been purchasing vehicles from Park Jeep for 15 years. Steve has been my vehicle salesperson since day 1 and he continues to be passionate about the vehicles and very knowledgeable with no pressur years. Steve has been my vehicle salesperson since day 1 and he continues to be passionate about the vehicles and very knowledgeable with no pressure. More
by lpieperdesigningdreams
Employees Worked With
Steve Carpenter
February 16, 2024
It was a pleasure to work with Randy Traylor in the purchase of our Jeep. He was very attentive to us and made us feel very welcome at the dealership. We had a set plan in mind, financing wise, a parti purchase of our Jeep. He was very attentive to us and made us feel very welcome at the dealership. We had a set plan in mind, financing wise, a particular car we wanted to look at, when we were there. The dealership worked with our plan, and at no time did we feel uneasy about the purchase. The only thing that could be improved on was the fact that we had made an appointment to see a particular car, and the vehicle was very dirty on the outside. Knowing we were coming, it would have been nicer if they would at least run it through the car wash before hand. However, as it's to the dealerships advantage to have the vehicle purchased with a loan, we had to repeatedly turn down their offers, as we had decided to pay cash. Also we turned down the offers of extended warranties, as that was not part of our plan. Still, they were very happy to work with us. Randy has called us to see how we like the vehicle, and mentioned that if we have any questions to give him a call. These days customer service goes a long way, and Park Chrysler Jeep goes the extra mile to satisfy their customers. More
by kajandjudyg
Employees Worked With
Randy Traylor , Jay Horn
February 13, 2024
Three Jeeps so far, that is how many I have purchased from Park Jeep. There are reasons I keep going back, customer service such as Steve Carpenter in sales, he is the best. But service is where you shi from Park Jeep. There are reasons I keep going back, customer service such as Steve Carpenter in sales, he is the best. But service is where you shine, and I believe in my case the reason is Dustin Hemauer! If I could simply just request him when we bring a vehicle in for service, I would. He cares, and he goes the extra mile. I don`t usually write these things, but I feel that people at the top should know these 2 gentlemen need kudos for a job well done. Mark Hennig More
by M63hennig
Employees Worked With
Dustin Hemauer
November 21, 2023
"We were thoroughly impressed with the beautiful new dealership. The space not only exuded a sense of sophistication and modernity but also skillfully captured the rich history and narrative of the bran dealership. The space not only exuded a sense of sophistication and modernity but also skillfully captured the rich history and narrative of the brand, as well as the 65-year legacy of this dealership in our area. The staff was exceptionally professional, contributing to the overall positive atmosphere. Our experience was truly a collaborative effort, marked by educational insights and a concise process. Michael, who worked with us, went above and beyond. His personalized interactions transcended the transactional, making us feel genuinely valued. His sincere effort to get to know us on a personal level added a unique touch to our overall experience." More
by james.feldt
Employees Worked With
Micheal Brown, Steve Otis, Haiying Yu
November 16, 2023
I wanted to let them know how much I appreciated the excellent service I received. Nick did a terrific job dealing with a tricky situation. My Jeep is 20 years old and finding the right soft top replace excellent service I received. Nick did a terrific job dealing with a tricky situation. My Jeep is 20 years old and finding the right soft top replacement was difficult, but when I did, he and the crew got it on and it looks great. He also had to deal with a bad HVAC situation where the fan switch was broken and several parts -- which were not easy to find -- needed replacing. They also took care of that and it's working perfectly. Many thanks for helping me to keep this great old vehicle on the road! Andy Weisberg More
by Andy
Employees Worked With
Nick (Service Department)
November 16, 2023
Had a great experience buying our Chrysler Pacifica with Steve. He took time to show all the great features in the van. You could tell he loves the brand and wants customers to get what they need. Thank Steve. He took time to show all the great features in the van. You could tell he loves the brand and wants customers to get what they need. Thank you! More
by Carrie
Employees Worked With
Steve Carpenter
November 02, 2023
Randy did a great job explaining the features of the Jeep models we were interested in. He worked very hard to find the one we were wanted, keeping us updated on his progress during the process. models we were interested in. He worked very hard to find the one we were wanted, keeping us updated on his progress during the process. More
by lafontsee
Employees Worked With
Randy Traylor, Jay Horn
