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Park Chrysler Jeep

Burnsville, MN

4.9
804 Reviews

1408 W. Highway 13

Burnsville, MN

55337

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Showing 804 reviews

October 17, 2019

Great Experience! Great buying experience. Just purchased my 2017 Jeep Cherokee from Kolleen Feit at Park Chrysler Jeep. She listened to what I was looking for and helped me choose the right ca More

by Hbeetoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grace Camarillo, Kolleen Feit
October 15, 2019

Excellent dealership Hello Park Jeep was a wonderful place to buy a new vehicle Craig the salesman knew everything about the vehicle. Showed us how to use everything on th More

by Trchamp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Schroeder, Jay Horn
October 07, 2019

Steve Carpenter, “The Jeep Man,” was outstanding to work with. His expertise landed me on the perfect SUV. Make sure to ask for “The Jeep Man” when you visit Park Chrysler Jeep! More

by Ruby
Recommend Dealer
Yes
Employees Worked With
Steve Carpenter, Grace Camarillo
September 24, 2019

Most dishonest car dealership I've dealt with I called ahead of time to see a Hyundai veloster at this dealership. I was coming from over an hour away, so I wanted to make sure it was available. O More

by Jbradac19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joe Leonard, Pete Gagne
Sep 25, 2019 -

Park Chrysler Jeep responded

Mr Bradac came in and test drove our Hyundai Veloster. He liked the car and recognized it was a great value but still wanted an additional discount. We agreed on $13,200 as a selling price. He however chose to leave as he had "someplace he had to be". He did not leave a deposit on the vehicle nor did he take time to fill out a credit application from which we could have secured financing and held the vehicle for him. Instead he chose to leave and said he would submit his credit application on line to secure the vehicle. Later that day another customer came in and test drove the vehicle and wanted to purchase it as well. We told them there was another party who looked at the vehicle that morning and was coming back to purchase it. They asked if we had a deposit on the vehicle or financing put in place. We answered no. They responded that then there is no reason you should not sell me the vehicle as I am ready to purchase it now. We sold the vehicle to the customer in the store prepared to purchase now at the same $13,200 we agreed to se it to Mr. Bradac. Unfortunately this happens on occasion. This vehicle was priced at 80% of average market price and was a very clean one owner vehicle and therefore a great buy. Our recommendation to customers I when you find a great deal you have to be ready to act. While Mr Bradac is frustrated he didn't get the great deal on the Veloster, there are many more dealers who have turned down a potential sale because someone was "going to come back" and they never showed.

Sep 25, 2019 -

Park Chrysler Jeep responded

Mr Bradac came in and test drove our Hyundai Veloster. He liked the car and recognized it was a great value but still wanted an additional discount. We agreed on $13,200 as a selling price. He however chose to leave as he had "someplace he had to be". He did not leave a deposit on the vehicle nor did he take time to fill out a credit application from which we could have secured financing and held the vehicle for him. Instead he chose to leave and said he would submit his credit application on line to secure the vehicle. Later that day another customer came in and test drove the vehicle and wanted to purchase it as well. We told them there was another party who looked at the vehicle that morning and was coming back to purchase it. They asked if we had a deposit on the vehicle or financing put in place. We answered no. They responded that then there is no reason you should not sell me the vehicle as I am ready to purchase it now. We sold the vehicle to the customer in the store prepared to purchase now at the same $13,200 we agreed to se it to Mr. Bradac. Unfortunately this happens on occasion. This vehicle was priced at 80% of average market price and was a very clean one owner vehicle and therefore a great buy. Our recommendation to customers I when you find a great deal you have to be ready to act. While Mr Bradac is frustrated he didn't get the great deal on the Veloster, there are many more dealers who have turned down a potential sale because someone was "going to come back" and they never showed.

September 24, 2019

Excellent Customer Service! Every sales and service company needs a salesperson like Kolleen Feit. She was pleasant, and shall I say empathetic to my needs as a customer. To make More

by Leslie Lester
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grace Camarillo, Kolleen Feit
September 20, 2019

Very pleasant and helpful. Killeen Feit was our sales person. She was very helpful and attentive. We were very pleased with our experience. Follow up under coating was also hand More

by Jim Sauer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Horn, Kolleen Feit
September 20, 2019

Haiying ROCKS!!!!! I just can’t express enough gratitude for Haiying Yu’s help, dedication and professionalism in handling to purchase of our company’s Gladiator. Sh More

by Happy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Haiying Yu
September 19, 2019

Great Experience I was in the market looking for a Jeep for the last few months and had visited several other dealerships. When I stopped at Park Chrysler Jeep I was More

by nolant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erick Kobarg Business Manager , Craig Schroeder, Brian Rabuse
September 10, 2019

Leasing a vehicle has never been easier! Andrew was extremely engaged in our car buying (leasing) experience. He asked what we "needed" and was able to get us everything on our list. If you w More

by Jorge Funk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Hammerschmidt, Jay Horn
September 09, 2019

Exceptional service I was purchasing a Jeep Rubicon for off roading and I received the best service from my sales person (who was also female, rocked!) and the guys in th More

by Lolly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Parts Adam and Brian, Haiying Yu, Jay Horn
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