Park Chrysler Jeep
Burnsville, MN
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Craig Schroeder was very helpful and knowledgeable on 2021 Jeep we purchased. He made it an excellent buying experience. Thank you for your help today. Paul 2021 Jeep we purchased. He made it an excellent buying experience. Thank you for your help today. Paul More
I purchased a 2017 Cherokee from sales rep Troy C. End of June 2020. Before buying, I did test drive like many buyers. During test drive, I discovered it was pulling hard to the left. I had mentioned that to June 2020. Before buying, I did test drive like many buyers. During test drive, I discovered it was pulling hard to the left. I had mentioned that to Troy when I got back. He said service will look at it and most likely it’s an alignment issue. I purchased the vehicle and left it overnight so they could get it serviced. The next day picking it up and driving off the dealership to home, same issue. I called Troy right away and left him a voicemail. He said to bring the car in the next day. I dropped off the car Saturday and couldn’t pick it up Monday evening. Same issue. I called called right away when I got home. I dropped my car off Wednesday. They kept the car for 2 weeks to service. The service and sales manager said that some roads are built at an angle, cars will pull usually. I’ve owned 7 vehicles... After playing phone tag and giving me the run around, 3 months later it was escalated to this VP Steve. Steve and I went on a test drive. He wanted me to drive to 180th off 35w, because he’s familiar with the roads. Steve also mentioned about the roads built which can cause Vehicles to pull... which I felt very disrespectful coming from a Vice President. After 3 and a half month, they finally admit the 2017 keep compass had issues. Purchase price was $23k. They took the car back and ended up purchasing a 2018 grand Cherokee. Steve wanted me to pay a little over $1k for having the car. For the 2017 jeep, I did $5k down payment. They wanted to take my down payment and applied it as a discount on the 2018 rather then a down payment. My full time job is an underwriter for a finance company. 2 month after, the navigation system does not display the right location. My appointment is set for Friday 12/16/2020 on the 2018 grand Cherokee. I’m giving Park Chrysler Jeep a 2 star review. The first star for the sale rep Troy C. (Very friendly and nice)My second star is for knowing that park jeep will see this review and having hope they take this feedback and improve. More
Such a pleasure working with Abby! She was knowledgable, professional and very patient with us. Haiying made the financing process easy and smooth. Our third vehicle from Park — it's the people that make th professional and very patient with us. Haiying made the financing process easy and smooth. Our third vehicle from Park — it's the people that make the difference! More
Angela made our experience with purchasing a used truck hassle free. We told her what we were looking for and she delivered! We plan on buying all our trucks from her . The dealership was on top of all hassle free. We told her what we were looking for and she delivered! We plan on buying all our trucks from her . The dealership was on top of all the paperwork and communication was excellent. More
Bob in sales did a great job working with and being patient in helping us find the perfect jeep for us. The finace staff was wonderfull in explaining our options. If in the market for a Jeep. You need patient in helping us find the perfect jeep for us. The finace staff was wonderfull in explaining our options. If in the market for a Jeep. You need onle to go to Park Jeep. By far the best experience I have had buying a vehicle. More
My experience went very well. Steve was very helpful through the process. I didn’t feel any pressure to buy. I would definitely recommend Park Jeep to others. Love my new Jeep. through the process. I didn’t feel any pressure to buy. I would definitely recommend Park Jeep to others. Love my new Jeep. More
This is the 1st car we looked at and went and looked This is the 1st car we looked at and went and looked around and came back. Troy Chaika is a great salesman no presser. Would definitely buy a another This is the 1st car we looked at and went and looked around and came back. Troy Chaika is a great salesman no presser. Would definitely buy a another car from Troy!!!! Park Jeep you ROCK!!! More
Completely happy with my salesman Dane Raberge! Would do business at Park again when I purchase another vehicle. Friendly patient and professional service. Five stars! business at Park again when I purchase another vehicle. Friendly patient and professional service. Five stars! More
Sales person, Troy Chaika, was very friendly and knowledgeable. Troy was willing to work us into his already full schedule. He took his time and went on a test drive with us during a snow storm. knowledgeable. Troy was willing to work us into his already full schedule. He took his time and went on a test drive with us during a snow storm. More