Park Chrysler Jeep
Burnsville, MN
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Came in February to get a warranty repair, was told the part was on back order and wouldn’t be in until may. Received a text to schedule my appointment at the end of April and was then told the part was o part was on back order and wouldn’t be in until may. Received a text to schedule my appointment at the end of April and was then told the part was on back order until June 3rd. Received another text to schedule the repair June 24 and was told the part still needed to be ordered. After showing the previous messages with dates, was told they did in fact have the part. Dropped my Jeep off around 10am (scheduled appointment), and received a call at 4:23pm saying they in fact did not have the part so no work was done. I am beyond frustrated with the lack of organization and communication I have experienced for the past 4 months. The recall is to fix the “death wobble”, and the manager told me that this is a “no-sell” recall - meaning they cannot sell the vehicle if it has not had this recall addressed as it makes driving dangerous. I can understand the back ordered part, but I will now have to go in a third time to get this addressed. Bottom line, if my car was on their lot, they could not even sell it… yet they have shown zero understanding or priority in making this right. I highly encourage anyone that is thinking of buying or having a Jeep serviced to look elsewhere. More
Jay Diggs was such a great salesman.. I had both my children with and he entertained them through the whole process. He was so helpful, everyone in the dealership made us feel at home and did not for o children with and he entertained them through the whole process. He was so helpful, everyone in the dealership made us feel at home and did not for one second get annoyed that my children were with me. I will go back every time I need a new vehicle the process went smooth and really felt as if they genuinely cared. More
The whole process was fast and easy. Abby was awesome!!! Robert was soo fun and helped wil getting my Jeep to the dealer. Marc helped to get me the best deal with my financing. Thank you all so much for yo Robert was soo fun and helped wil getting my Jeep to the dealer. Marc helped to get me the best deal with my financing. Thank you all so much for your help. More
Such a easy and non stressful buying experience with Marc at Park Jeep. He showed me a handful of different vehicles and helped me decide on the perfect Wrangler. Robert and Jay in the finance department wer at Park Jeep. He showed me a handful of different vehicles and helped me decide on the perfect Wrangler. Robert and Jay in the finance department were extremely helpful getting me to a payment I felt comfortable with and explaining my options. I would recommend shopping for your next vehicle with Park Jeep and Marc More
Very nice & Helpfully to deal with .No pressure sales, Very nice & Helpfully to deal with . No pressure sales, The way I like it . Honest , up front with the pricing and discounts . They helped me get o Very nice & Helpfully to deal with . No pressure sales, The way I like it . Honest , up front with the pricing and discounts . They helped me get out of my Ram lease easy and painless. This is the second vehicle we have purchased from them . Joe Leonard and the crew are top notch . Ken Carlson More
Troy Chaika was very helpful and patient. He made my experience enjoyable. When I went to pick my Jeep up today, he was very organize and made the sale process go very smoothly. My buying experience wi experience enjoyable. When I went to pick my Jeep up today, he was very organize and made the sale process go very smoothly. My buying experience with Park Chrysler Jeep was fantastic. Troy and the staff members are head and shoulders above all other locations. This was my second time buying from Park Jeep and I can't wait to buy another Jeep in the future. More
Marc Hoffman did an outstanding job showing us vehicles and explaining the differences between the models. He also made it very easy with the paperwork to purchase our new Jeep. I would easily recommend hi and explaining the differences between the models. He also made it very easy with the paperwork to purchase our new Jeep. I would easily recommend him. Mark Rubby was also outstanding in explaining the financing. More
Steve Carpenter, The Jeep Man, helped us purchase our 2021 Jeep Unlimited Willys. Great experience with him and the dealership as a whole. You should go see him! 2021 Jeep Unlimited Willys. Great experience with him and the dealership as a whole. You should go see him! More