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Park Ave BMW

Rochelle Park, NJ

4.9
3,712 Reviews

216 Route 17

Rochelle Park, NJ

07662

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3,712 Reviews of Park Ave BMW

June 04, 2012

Sabit was extremely helpful and a pleasure to work with. The entire team at BMW was great to work with. However, the time it takes to actually walk out when terms have been agreed could be shortened a bit. More

by cbanting
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabit Hadzhiev
June 03, 2012

My experience at Park Ave BMW couldn't have been more pleasant or any easier. I knew what I wanted to spend and the range in which I wanted my monthly lease payment to be and Sabit Hadzhiev went above an More

by vindawg11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabit Hadzhiev
June 03, 2012

Very good car price - we checked about 8 different dealers before we came to Park Ave BMW Very good customer service Smooth paperwork Short delivery of custom made car (2 weeks), we expected 4-6 we More

by norbi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
June 02, 2012

Daniel was wonderful! No pressure sales and very personable. Took a lot of time to explain the car and he knew everything about this very sophisticated car. He answered all my questions and offered More

by Denise Pierce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Pieroni
June 01, 2012

Andre Lindsay is a truly a great client advisor. He showed us around the best options for us and truly explain all details to us. Excellent customer service ! More

by psand10796
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre Lindsay
May 31, 2012

Good morning Brad, Its Nate Singletary. Me and my wife purchased the 08 528 from you last week. I just want to touch base and say thank you for everything. For your time, effort and superb customer servic More

by nate196
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad(sales) Roger(finance), Roger Pic, Brad Russak
May 30, 2012

Everyone that I dealt with at Park Avenue BMW, Wayne, Tom, and Ryan could not have been more informative, knowledgeable or helpful. As I test drove many models, every question was answered honestly and More

by Jeadeluca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan McGowan, Wayne Carenza
May 30, 2012

Daniel and Jeremy worked together to provide a great experience buying the new car. I will recommend anyone to this dealer, as well as return for my next car!! More

by Pjadud
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Pieroni
May 29, 2012

I was recommended to Sabit and Park Ave BMW by one of my good friends who picked up a new BMW 328i xDrive from Park Ave BMW a month earlier. My friend told me to call Sabit and he would take care of me. I w More

by WarrenReed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabit Hadzhiev
May 29, 2012

Went in for an oil change with a coupon....the car was ready about an hour later as promised so I came out with to a clean car and 3 rims horribly dented and dinged up by someone there....the reason I kno More

by MYKNICE
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Jun 01, 2012 -

Park Ave BMW responded

My name is Wayne Carenza, General Manager of Park Ave BMW. After working with customers for over 30 years, I always try to give a customer the benefit of the doubt. This gentleman is suggesting that while he was waiting for an oil change, someone at my dealership took a hammer or wrench and damaged 3 of his 4 rims. He further suggests we did this because he purchased the car from another dealership. We welcome all BMW customers are our service center regardless of where they purchased their vehicle. He came in for a special we were having that included an oil change and tire rotation but declined to have the free tire rotation performed. We try very hard to resolve any issue that a customer may have but we need to draw the line on this one. There is no question in my mind after personally inspecting the damage to his rims that we are being asked to pay for pre-existing damage. If anyone has an issue at Park AVE BMW I would be more than happy to assist you personally, I can be reached at wayne@parkavemotors.com.

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