
Park Ave Acura
Rochelle Park, NJ

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2,332 Reviews of Park Ave Acura
Nick was great to work with, def one of the best, easiest car purchases I've ever made. I'd highly recommend Nick and this dealership to all of my friends and family. car purchases I've ever made. I'd highly recommend Nick and this dealership to all of my friends and family. More
I had already made my mind on what vehicle to purchase. The most daunting task, selecting a dealership. I have been doing research for over 4 months on which one to select. With my past experiences with de The most daunting task, selecting a dealership. I have been doing research for over 4 months on which one to select. With my past experiences with dealers and their financing departments, I wanted to stay away. At the same time I knew that I was going to approach that bridge once again in the future. Once I gathered myself and gained some courage, I sent an email to their internet sales. I asked to see an Acura MDX and so it began. I showed up that evening and was greeted by Nick Martinez. Not pushy or overzealous on making a sale. At first glance I did not find what I was looking for. He agreed and we were going on our way. I described exactly what I wanted and he gave me options to think about. One of the options was comparable on what we were looking for and we settled on something the next day. The process was smooth and without any shortcomings. This gave me a bit of hope that there are companies out there that cut to the chase and address the customer and their needs. Thanks Nick More
John Kim made my new car lease experience far easier than I ever thought it could be. He acted as true customer service advisor instead of the unpleasant salespeople I've dealt with at other dealerships. I h I ever thought it could be. He acted as true customer service advisor instead of the unpleasant salespeople I've dealt with at other dealerships. I have to say I was extremely impressed by his patience and professional demeanor. While one would expect that out of any salesperson, it sadly is few and far between. He didn't make me feel like I could not afford what I wanted, but instead worked with me to make it happen. John not only listened to what I needed in a vehicle, but actually HEARD it and put me into the best possible financing scenario for my current lifestyle. I also very much appreciated that he helped me work within my budget. I left the dealership feeling confident with my decision. John has earned a repeat customer for the future and will certainly be recommended to family, friends and co-workers. My boyfriend's car lease will be up in about a year and we will be back to see John. An overall great experience start to finish! More
This was by far the best car shopping experience I have ever had. From beginning to end Nick Martinez offered my brother and I superb customer service. He responded to my online inquiry in a timely fashi ever had. From beginning to end Nick Martinez offered my brother and I superb customer service. He responded to my online inquiry in a timely fashion and scheduled to meet with us same day of phone contact. He spent the time necessary for us to feel good about making the purchase. His diligence and product knowledge truly convinced us to make our purchase at Park Ave Acura. We never felt rushed to make a decision or to go for a specific model over another. After having visited a few other dealers this was definitely the top of the scale when it comes to top notch customer service. Mr. Jorge Herrera in the financing department was extremely efficient in getting us the financing we needed and advised us well on other products offered. We are very happy we decided to purchase with Park Ave Acura. Thanks Nick! More
The buying experience with Curt was a pleasure. He is a true professional. He is highly intelligent about his product and can explain detailed points while comparing various vehicles, in contrast to sales true professional. He is highly intelligent about his product and can explain detailed points while comparing various vehicles, in contrast to salespeople at other dealers I spoke to who knew less about their cars then I did after 5 minutes of internet research. What I also really like about Curt was that he answers emails almost instantly. We basically did the entire transaction over email - which is exactly the way things work at my finance job in NYC and is the way I like to do business - simple and efficient. With regards to price, I subscribed to the Consumer Reports Buying program and received internet quotes from dealers closer to my home; I didn’t tell Curt what those quotes were, and when Curt gave me his internet price it was $500 less. Also, I financed the car with Acura’s current 0.9% program. Curt gave me the forms over email as a pdf, I filled them out, and emailed it back. I also sent Curt pdfs of my insurance card and a few other necessary paperwork items. When I arrived last night at Park Ave to pick-up the car, the paperwork was all done, I signed the docs and was done in about 7 minutes. Curt then spent 45 minutes in the car with me reviewing all the key points I would want to know before driving off the lot. Overall, Curt and Park Ave were both terrific. I have often wondered in the past why the buying process for a $40,000 product was so arduous . Now I know it doesn’t have to be. Going forward, I would never buy a car anywhere else than with Curt at Park Ave. More
John put together a miracle deal for me, which was not easy at all . I was looking for an affordable lease and a specific car, John went above and beyond to get me exactly what I was looking for. He is ex easy at all . I was looking for an affordable lease and a specific car, John went above and beyond to get me exactly what I was looking for. He is extremely informative and very easy to deal with. Stop in and ask for him, you won't regret it! More
It was one of my best experience for purchasing vehicles. I test drove Acura ILX first at the dealership, and then made a quick deal with Curt Lews, he is quick, paitent, efficient and curteous. And basicall I test drove Acura ILX first at the dealership, and then made a quick deal with Curt Lews, he is quick, paitent, efficient and curteous. And basically the overall experience was great! More
John is a very informative and patient sales associate. He addressed all of our questions even despite us keeping him from his family after the dealership was closed. He offered his help in all ways possib He addressed all of our questions even despite us keeping him from his family after the dealership was closed. He offered his help in all ways possible and we appreciate his excellent customer service. I would definitely refer him to a friend looking to purchase a car. More
Overall a very positive experience while purchasing my Acura from Park Ave dealership. From the very beginning Curt was a great salesperson to work with. He was very responsive to my calls and emails. On Acura from Park Ave dealership. From the very beginning Curt was a great salesperson to work with. He was very responsive to my calls and emails. On top of that he got me a great deal. More
Buying a car here was a great experience. Curtis was professional and incredibly helpful, answered all of my questions and I would recommend this dealer to a friend. professional and incredibly helpful, answered all of my questions and I would recommend this dealer to a friend. More