
Paretti Mazda
Metairie, LA
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We enyoyed a pleasant and hassle free buying experience at Paretti Mazda. Sales person Ed Burrow did an excellent job and provided us with exactly the vehicle we were looking for. at Paretti Mazda. Sales person Ed Burrow did an excellent job and provided us with exactly the vehicle we were looking for. More
As always, Ann Hernandez and her service team got my maintenance service and additional minor repair done quickly, efficiently and courteously. maintenance service and additional minor repair done quickly, efficiently and courteously. More
Very timely and courteous service. They keep you updated with pictures as they are working on your vehicle. My SUV is 4 years old and service has always been excellent. Shout out to They keep you updated with pictures as they are working on your vehicle. My SUV is 4 years old and service has always been excellent. Shout out to Anne, Casey and Rebecca. More
Casey was so helpful on the what I needed and she did everything for me to happy with service and I even got a rental car while they were fixing my car. I am so grateful for all the service that was done everything for me to happy with service and I even got a rental car while they were fixing my car. I am so grateful for all the service that was done on my car thank you again More
Alexandra “Alex” was a pleasure to work with. From the moment I entered the dealership, “Alex” was patient, thorough, attentive, and professional. The determining factor relied upon how smooth of From the moment I entered the dealership, “Alex” was patient, thorough, attentive, and professional. The determining factor relied upon how smooth of a drive the Mazda CX-5 could provide. There wasn’t much time for a real test drive, but she listened to my dealbreaker concern and allowed me to take a quick lap in the lot. This opportunity made the difference between “yes” or “no”. She could have easily said “we close in 30 minutes, come back”, but she didn’t. Because of her level of service I was able to made an informed decision and was willing to wait a little over a month for my CX-5 to arrive. It was worth the wait!!!! She even noticed my birthday was a couple of days ago and called to wish me a “happy birthday”. Attention to even the most minute details are quintessential in the customer service realm. There was no pressure or “quick talk”. “Alex” didn’t know if I would become an actual customer or not, but she treated me as if I already made the purchase. The level of service “Alex” provided, including follow ups, is what builds strong consumer relationships. Sadly, the level of service provided is RARE these days! So, a detailed review is WELL-DESERVED. “Alex” represents the brand very well and was very accessible and timely. This was one of the most amazing consumer experiences I’ve had. Keep up the great work. More