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Paretti Mazda
Metairie, LA
1,167 Reviews
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Showing 1,167 reviews
June 11, 2022
I recently went in to buy a car and this is not my first time going there. I have had a great experiences with the service department and okay experiences with collision. I have bought and leased from them. time going there. I have had a great experiences with the service department and okay experiences with collision. I have bought and leased from them. However, I don’t think their sales department treat their customers the same. I was interested in buying a Mazda CX-5 and although they had none stock Tim said there were a few on the way and I could hold one like the guy before me by putting down a deposit. I was torn between buying another Mazda and Jeep Wrangler.Yes ,I know two different types of vehicles. However, I wanted to test drive a Jeep first before locking in the Mazda. After my test drive, I sent my sister to put down my deposit because I had to work. After traveling all the way back to dealership, Tim’s story changed. He wanted the deposit, my pre-qualification letter and to talk to my loan officer. When I was there he ask if I needed financing and I told him no and that I have a loan through my bank. he asked how much I qualified for which I wasn’t trying to tell him because we are in the middle of negotiations. Mind you , I haven’t even seen the car and they don’t currently have it. We didn’t start the paperwork or finalize the price . He just told me the msrp as if negotiations are over and there are no other numbers to consider. I never in my life heard of a salesperson wanting to talk to a loan officer before really selling the car or finishing the deal. I couldn’t help but wonder if he asked the caucasian guy before me to call his loan officer. Normally a prequalification letter would be enough and a down payment because don’t even know the final price. More
by Dana
Employees Worked With
Tim Broussard
Verified CustomerJune 09, 2022
Always amazing service. Very knowledgeable about my car and what needs to be done. Would recommend anyone to come here and get a car or just to bring there car in for servic Very knowledgeable about my car and what needs to be done. Would recommend anyone to come here and get a car or just to bring there car in for service! More
by mxcooper70125
Employees Worked With
Julius Stroman
June 08, 2022
Mr. Michael in the collision department was great. He help me to understand everything that was gonna happen to my car and he also got me in and out in a timely manner. Thank you Mr. Michael. My Service help me to understand everything that was gonna happen to my car and he also got me in and out in a timely manner. Thank you Mr. Michael. My Service advisor Casey was also great and helpful with getting me an appointment sooner to get my back door emblem put on my car and also reaching out to a technology specialist to help me with my Jaguar app . Thank you mr. Casey. More
by JUBLUE123
Employees Worked With
Casey Munoz Carpenter, Michael Lewis
June 07, 2022
Collision department was great! Even though it took a while for parts to repair IDA damage, Tracy was a pleasure to work with. They even delivered my car to me this past week becaus Even though it took a while for parts to repair IDA damage, Tracy was a pleasure to work with. They even delivered my car to me this past week because my husband was in the hospital and I couldn't get there. That is really great customer service and caring! More
by czimmerman111
Employees Worked With
Tracy Moses
June 07, 2022
Our salesman was exceptional! The finance manager was even better. Polite, up front and knowledgeable. Thanks for a great experience. The finance manager was even better. Polite, up front and knowledgeable. Thanks for a great experience. More
by lisalaughs4
Employees Worked With
John Gantt
June 04, 2022
All the people I worked with very nice and helpful. This is a very good dealership to work with and I will be doing business with them again. This is a very good dealership to work with and I will be doing business with them again. More
by sueac21
Employees Worked With
Brett Mcspadden
June 03, 2022
Previous problem with tire rotation have been corrected. They were very accommodating. The problem shouldn’t have occurred so I only gave them 4 stars. They were very accommodating. The problem shouldn’t have occurred so I only gave them 4 stars. More
by hankmarchal
Employees Worked With
Ryan Vucinovich
June 03, 2022
SERVICE WAS FAST AND EFFICIENT. TEAM MEMBERS WERE COURTEOUS AND KNOWLEDGEABLE WHILE KEEPING ME INFORMED OF MY CAR'S SERVICE NEEDS TEAM MEMBERS WERE COURTEOUS AND KNOWLEDGEABLE WHILE KEEPING ME INFORMED OF MY CAR'S SERVICE NEEDS More
by CECAWHITFIELD
Employees Worked With
Ann Hernandez
