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Paretti Mazda

Metairie, LA

4.8
1,167 Reviews

4032 Veterans Memorial Boulevard

Metairie, LA

70002

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Showing 1,167 reviews

June 16, 2022

My service rep Rebecca was great. My vehicle service was great. My experience with the shuttle service to work was "Horrible". The driver, not sure of his name was so unprofessional. More

by Telley
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rebecca
Jun 29, 2022 -

Paretti Mazda responded

I cannot apologize enough for what you went through. That driver has been replaced and we have a nice young man driving the shuttle right now. I hope you can forgive us and give us another chance. I will make sure this never happens again and thank you for informing us about this. It is and always will be unacceptable. -Brett McSpadden Business Manager

June 15, 2022

Great people to work with and very knowledgeable. CJ and Cody made it easy and I got the car I wanted. More

by Jsabiv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody and CJ Paretti.
Jun 29, 2022 -

Paretti Mazda responded

Thank you for the kind words!! CJ is continuing his family's legacy, and this was either the 1st or 2nd car he has ever sold!! It was a pleasure working with you. -Brett McSpadden Business Manager

Jun 29, 2022 -

Jsabiv responded

It was his first and easiest….

Jun 29, 2022 -

Paretti Mazda responded

Yes, he got lucky with that one!! lol

June 14, 2022

Alex Seals was very understanding to our needs and friendly and respectful. we could trust her in helping us on the best decision on a new car. More

by ALEXVICKNAIR1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Seals
Jun 29, 2022 -

Paretti Mazda responded

Thank you Mr. Alex!! It was a pleasure working with you!! Your two trade in's will go to wonderful homes soon!! Always here to help!! -Brett McSpadden Business Manager

June 14, 2022

Rebecca Scott was amazing. Best customer service I have received in awhile. The person who helped me when I picked up my car on Saturday was horrible. The complete opposite exp More

by JD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Scott
Jun 29, 2022 -

Paretti Mazda responded

I am very sorry to hear about this. Thank you for your honest feedback. I will get to the bottom of this. If there is anything I can do to help, please feel free to reach out to me directly. -Brett McSpadden Business Manager

June 14, 2022

I have been using Paretti Mazda for over eight years. They have never let me down. Service is fast and friendly. More

by markchristianmedina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Scott
Jun 29, 2022 -

Paretti Mazda responded

Thank you so much Mark!!! Always our pleasure!! -Brett McSpadden Business Manager

June 14, 2022

My second Mazda being serviced at paretti- they treated my old one with the same professional standards as my new one! The service department was one of the underlying decisions in buying my latest auto! More

by dtosch66
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Casey Munoz Carpenter
Jun 29, 2022 -

Paretti Mazda responded

Old or new, we love them all!!! Thank you so much for continually working with us!! It means the world. We are always here to help!!! -Brett McSpadden Business Manager

June 14, 2022

Dealership very attractive and personnel are very helpful and understanding. Service advisors are there to assist me with any questions. More

by AMELARA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Vucinovich, Ronnie Fernandez, Ann Hernandez, Casey Munoz Carpenter
Jun 29, 2022 -

Paretti Mazda responded

Thank you so much for the great review!! -Brett McSpadden Business Manager

June 13, 2022

Friendly and attentive staff. Snacks, coffee and water really nice while waiting. They repaired my tire and I was off . Zoom Zoom ! More

by ORLYNSSTEVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Boesch
Jun 29, 2022 -

Paretti Mazda responded

Hey Kelly, Thank you for the awesome comment!!! We knew the coffee machine would be a hit!! We are always here to help out and we look forward to seeing you for routine maintenance. -Brett

June 13, 2022

Fast and easy drop off and pickup. I received phone calls and texts giving me the total and when my car would be ready for pickup. More

by elby77celt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ann Hernandez
Jun 29, 2022 -

Paretti Mazda responded

Thank you for your review!! -Brett McSpadden Business Manager

June 11, 2022

Alex was wonderful, not pushy, informative and very sweet. She made the whole process smoother. More

by everlynetuimur
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Mcspadden, Alex Seals
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