
Paretti Mazda
Metairie, LA
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Always a great experience. The service team is professional and friendly and my routine service and recall service were done in less time than expected. The service team is professional and friendly and my routine service and recall service were done in less time than expected. More
Video captures of service, gauge readings and checks with delivery via text are a great touch. Shuttle service was great. Checked and reported on additional concerns noted. However the complimentary wash an delivery via text are a great touch. Shuttle service was great. Checked and reported on additional concerns noted. However the complimentary wash and vacuum was skipped but listed on the report, which isn’t a big deal but wasn’t done as noted. More
Everyone was professional. We were treated well and no one tried to play games. Our sales person John was clear and helpful and listened to our needs. Will buy from them again. We were treated well and no one tried to play games. Our sales person John was clear and helpful and listened to our needs. Will buy from them again. More
Bought 2 cars here and love the product. This was the first time service was a bit off. The part ordered came from a different location than expected and days later. Then when they got into This was the first time service was a bit off. The part ordered came from a different location than expected and days later. Then when they got into the problem, more parts were needed and had to wait for that delivery. All of this happens but the service rep and the technicians didn't seem to keep each other up to date and I was not informed of the process. I was offered a loner early on but declined figuring I wouldn’t need it. Iknow it was super busy but updates are nice. More
We had a great experience! Our salesperson, John, knew every last detail of every package possible! Paperwork was quick and easy. Our salesperson, John, knew every last detail of every package possible! Paperwork was quick and easy. More
no problem with the work of the service department and it's really nice getting the car washed, but the new crew in the car wash department didn't receive proper training in the correct order to wash the it's really nice getting the car washed, but the new crew in the car wash department didn't receive proper training in the correct order to wash the cars, resulting in me overstaying my visit by at least 20 minutes. I actually began to wonder if someone had accidentally crashed my car. But the place is nice and clean,as are the people who work there More