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Paretti Mazda

Metairie, LA

4.8
1,167 Reviews

4032 Veterans Memorial Boulevard

Metairie, LA

70002

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Showing 1,167 reviews

July 27, 2022

Always a great experience. The service team is professional and friendly and my routine service and recall service were done in less time than expected. More

by cytoblond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I dont remember
Aug 04, 2022 -

Paretti Mazda responded

Thank you for the great review!! -Brett

July 27, 2022

Service Manager Ann Hernandez rocks! Car service was finished well ahead of schedule, and the price was absoutely right! More

by NOLAJOHN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ann Hernandez
Aug 04, 2022 -

Paretti Mazda responded

Thank you so much for the great review!! -Brett

July 27, 2022

Video captures of service, gauge readings and checks with delivery via text are a great touch. Shuttle service was great. Checked and reported on additional concerns noted. However the complimentary wash an More

by MSWETE
Recommend Dealer
Yes
Employees Worked With
Ann Hernandez
Aug 04, 2022 -

Paretti Mazda responded

I am so sorry this happened. Communication is key. I will reach out to the service advisor about this mistake, but thank you for the great review. -Brett

July 26, 2022

Quick, thorough, and lovely people who get the job done at a very affordable rate. More

by MARYFRANSEITER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ann Hernandez
Aug 04, 2022 -

Paretti Mazda responded

Thank you for the great review!! Always here to help. -Brett

July 24, 2022

Troy, Mike, and Brandon were the best! I absolutely love my brand new CX-50! More

by LARRYRASE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Lyle, Mike King, Brett Mcspadden, Brandon Anderson
Aug 04, 2022 -

Paretti Mazda responded

I think the cx-50's are really cool!! I am happy to hear that you are loving it!! -Brett

July 22, 2022

Everyone was professional. We were treated well and no one tried to play games. Our sales person John was clear and helpful and listened to our needs. Will buy from them again. More

by LESLEY777
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gantt
Aug 04, 2022 -

Paretti Mazda responded

Thank you so much for your review!! John is great with customers and we are thrilled to have him. We are always here for you!! -Brett

July 22, 2022

Very nice and professional and quick I Don’t mind waiting in lobby for my car More

by brenda.richard47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ann Hernandez, Casey Munoz Carpenter
Aug 04, 2022 -

Paretti Mazda responded

Thank you for the great review!! -Brett

July 21, 2022

Bought 2 cars here and love the product. This was the first time service was a bit off. The part ordered came from a different location than expected and days later. Then when they got into More

by czimmerman111
Recommend Dealer
Yes
Employees Worked With
Rebecca
Jul 21, 2022 -

Paretti Mazda responded

Sorry we fell short on this service visit . Was your issue resolved ? Please contact me if you need anything further . My number is 504-456-7649 or email me @ ryanv@paretti.com . Thanks for the feedback . Ryan Vucinovich Service Manager Paretti Mazda

Jul 21, 2022 -

czimmerman111 responded

Yes I finally got my car back after about a week when thought it would be a day. Just communication among all parties was needed. Not Rebecca's fault if service doesn't let her know what is going on. Anyway, all is well and my car works.

Jul 21, 2022 -

Paretti Mazda responded

100% AGREE ! I will share with my team and hope to do better on future service visits . Thanks again for being a loyal Paretti customer !

July 21, 2022

We had a great experience! Our salesperson, John, knew every last detail of every package possible! Paperwork was quick and easy. More

by bab916
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gutierrez , John Gantt
Jul 21, 2022 -

Paretti Mazda responded

Thank you so much for the great review!! -Brett McSpadden

July 20, 2022

no problem with the work of the service department and it's really nice getting the car washed, but the new crew in the car wash department didn't receive proper training in the correct order to wash the More

by SHLBERGER
Recommend Dealer
Yes
Employees Worked With
Ann Hernandez
Jul 21, 2022 -

Paretti Mazda responded

I am so sorry for the inconvenience. We will do a better job of communicating with them in the future. Feel free to reach out to me if you ever have any issues in the future. -Brett McSpadden

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