Paretti Mazda

Paretti Mazda responded

We’re thrilled to have had the opportunity to meet your needs over the years, and your trust in us since 2016 means the world. Our team at Paretti Mazda is dedicated to providing you with exceptional service every time you visit, and we're here to make each experience just as great as the last. Thank you again for your continued support—we look forward to serving you for many more years to come! -Brett McSpadden

Paretti Mazda responded

Thank you so much for sharing your experience with us! I’m thrilled to hear that John provided such excellent care to you and your family. Ensuring our customers feel valued and supported is what we aim for, and it's wonderful to know John made a positive impact. We look forward to welcoming you back for your future purchases and continuing to provide the top-notch service you deserve. Thank you again for choosing Paretti Mazda! -Brett McSpadden

Paretti Mazda responded

Thank you for the fantastic review! We’re thrilled to hear that Justin made your car-buying experience smooth, enjoyable, and stress-free. Going above and beyond to help you find exactly what you wanted—and with the perfect color—is what we’re all about. Justin’s friendliness, patience, and knowledge truly set him apart, and we’re so glad he could answer all your questions. Congratulations on your new wheels! We appreciate your high recommendation and look forward to seeing you again. - Brett McSpadden

Paretti Mazda responded

Hello Nolalaydy, Thank you so much for the enthusiastic review! We’re thrilled to know you had a fantastic experience with us and truly appreciate your kind words. Providing great service is what we aim for every day, and knowing it made a difference for you makes our day! If there’s anything more we can do, please don’t hesitate to reach out. Enjoy every moment with your new Mazda! - Brett McSpadden

Paretti Mazda responded

Hello Gail, Thank you for sharing your experience and for the positive words about your sales representative! We’re delighted to hear he provided excellent service and made the process enjoyable. Your feedback about privacy is valuable, and we understand how important that aspect is when making such a significant purchase. We’ll certainly keep it in mind as we look to improve the dealership environment. We appreciate you choosing Paretti Mazda, and we’re here if you need anything in the future! - Brett McSpadden

Paretti Mazda responded

Hello Ronald, Thank you for the fantastic review! We’re thrilled to hear your car-buying experience was exceptional and that our team provided the knowledgeable, helpful service you deserve. Laura is dedicated to helping customers find exactly what they want, and it’s wonderful to know she made that happen for you. Enjoy every moment with your new car, and please don’t hesitate to reach out if there’s anything more we can do for you! - Brett McSpadden

Paretti Mazda responded

Thank you for sharing your experience with us, and I truly apologize for the interaction you described. It’s clear we did not meet our standard for professional and courteous service, and I want to assure you that this is far from the experience we aim to provide our customers. Please know that we take your feedback very seriously. We'll address this with Alex directly to ensure that every guest on our lot feels welcomed, respected, and valued. Our goal is always to make the car-buying experience enjoyable and stress-free, and I’m genuinely sorry we missed the mark during your visit. If you’re open to it, I’d love to personally assist you and discuss ways we can make this right. I added my personal cell phone next to my name. Please feel free to reach out to me directly if you’d consider giving us another chance to show you the level of service you deserve. Thank you again for bringing this to my attention. -Brett McSpadden 5049200850

Paretti Mazda responded

Dear Sarah, Thank you for sharing your wonderful experience with us! We’re thrilled to hear that Ed Burrow helped make your first car-buying journey enjoyable and stress-free. Ed’s dedication to creating a confident and supportive environment truly shines, and I’m glad he could answer all your questions along the way. It’s also great to know our finance team provided helpful, pressure-free options that fit your lifestyle perfectly. We’re so grateful for your recommendation and honored to have you as part of the Paretti Mazda family. Enjoy every mile in your new Mazda! -Brett McSpadden

Paretti Mazda responded

Thank you for taking the time to share your feedback with us. I’m glad to hear that your overall experience was positive, but I apologize for the lack of direct communication regarding your tag and registration. We appreciate your suggestion and understand that a quick call or email could make a big difference in making sure important items don’t get missed. Your input helps us refine our process to better serve customers like you, and we’ll work to improve our follow-up communication. Thank you again for choosing Paretti Mazda—we look forward to providing you with a seamless experience in the future! -Brett McSpadden

Paretti Mazda responded

Dear Mr. Walker, Thank you for your thoughtful review! We’re thrilled to hear about the outstanding experience you and your wife had with Jonathan Watson and our Paretti Mazda team. Jonathan truly goes above and beyond to make sure each guest feels confident and well-informed, and we're glad his knowledge and care made such a difference in your purchase experience. Your kind words mean so much to us, especially knowing that you and your wife felt comfortable and well-guided throughout the process. It’s wonderful to know that Jonathan's dedication and attention to detail helped make your decision an easy one. We're grateful for the opportunity to be a part of your journey with Mazda and proud to have been able to serve you both. Thank you once again for choosing Paretti Mazda and for sharing your experience. Enjoy every moment with your new vehicle! -Brett McSpadden