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Paretti Mazda Of Covington

Covington, LA

Overview
Reviews
Vehicles
4.9
505 Reviews
Call Dealership (985) 888-5320
View Awards

69134 U.s. 190 Service Rd

Covington, LA

70433

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Showing 505 reviews

January 14, 2025

Didn’t purchase my car from this dealership but I made an appt to have my first oil change done on a brand new cx50. Ended up getting oil changed, signing my paperwork, and leaving. Only to get a call asking More

by Brittpo08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremiah Maddox
Report | Print
Jan 14, 2025 -

Paretti Mazda Of Covington responded

We strive to provide the best customer service experience possible, and I apologize that we fell short of meeting your expectations on your last service visit. We had a new advisor training and there should have not been any confusing with the paperwork. With every Mazda that is brought in we do run a report that shows us if the vehicle is in warranty and if there are any maintenance packages by Mazda available for your vehicle. The report did not show any maintenance packages, and we checked the system that we submit the claims to, and your vehicle was not listed. Without us knowing, that is why payment was requested. Since we were not the selling dealer there was no way for us knowing that there was a maintenance package on your vehicle. Your selling dealer did not complete the paperwork on their end at the time of purchase. After you called your salesperson at the dealership you purchased from, they submitted the paperwork the right way, we were able to get the claim done for you. Again, I want to apologize that we fell short and look forward to working again in the future. If there is anything else, you need please feel free to reach out. Jeremiah Maddox Service Manager Paretti Mazda of Covington 985-888-5330 jeremiah@paretti.com

January 14, 2025

Very clean and quiet. Stylish and comfortable, staff warm friendly and welcoming inviting. Love that thy have coffee More

by Mzleon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah Maddox
Report | Print
Jan 14, 2025 -

Paretti Mazda Of Covington responded

Thank you for your recent service visit with us and thank you for taking the time to complete your review.. We appreciate your feedback as we are constantly working to improve the customer experience. If I can ever be of assistance, please feel free to reach out anytime. Sincerely, JEREMIAH MADDOX jeremiah@paretti.com

January 13, 2025

Very professional and Mr Richard was very helpful and ready to help us get in our vehicle. More

by KEVIN_S77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brady Hulsey, Richard Findley, Alene Varnado
Report | Print
Jan 14, 2025 -

Paretti Mazda Of Covington responded

Thank you very much for you response. We strive to give the best service. I hope that you enjoy your Mazda and remember that your first four oil changes are on us. Thank you again for choosing Paretti. Brady T. Hulsey General Sales Manager Paretti Mazda of Covington

January 13, 2025

I was greeted at the door upon my arrival and soon after met my Sales Representative, Richard Findley. Richard proceeded to assist me immediately pursuant to the vehicle that I had chosen and that I ultima More

by ej-gordon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CRAIG PARETTI, Richard Findley, Alene Varnado
Report | Print
Jan 14, 2025 -

Paretti Mazda Of Covington responded

Thank you very much for you response. We strive to give the best service. I hope that you enjoy your Mazda and remember that your first four oil changes are on us. Thank you again for choosing Paretti. Brady T. Hulsey General Sales Manager Paretti Mazda of Covington

January 12, 2025

Awesome as can be very helpful staff at the dealership have no complaints at all More

by ZACH.COBB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brady Hulsey, Caleb Burst
Report | Print
Jan 14, 2025 -

Paretti Mazda Of Covington responded

Thank you very much for you response. We strive to give the best service. I hope that you enjoy your Mazda and remember that your first four oil changes are on us. Thank you again for choosing Paretti. Brady T. Hulsey General Sales Manager Paretti Mazda of Covington

January 12, 2025

Perretti Mazda was great! However, their competition- “team Mazda” in Baton Rouge is absolute garbage . The difference is black and white. I feel sorry for that they have to s More

by Trainerlovitt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Spencer Ragas, Caleb Burst, Richard Findley
Report | Print
Jan 14, 2025 -

Paretti Mazda Of Covington responded

Thank you very much for you response. We strive to give the best service. I hope that you enjoy your Mazda and remember that your first four oil changes are on us. Thank you again for choosing Paretti. Brady T. Hulsey General Sales Manager Paretti Mazda of Covington

January 12, 2025

Have not yet used your Service Dept. so that rating shall come later when I am in need of service. More

by JAY or Dianne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brady Hulsey, Caleb Burst
Report | Print
Jan 14, 2025 -

Paretti Mazda Of Covington responded

Thank you very much for you response. We strive to give the best service. I hope that you enjoy your Mazda and remember that your first four oil changes are on us. Thank you again for choosing Paretti. Brady T. Hulsey General Sales Manager Paretti Mazda of Covington

January 09, 2025

Always excellent service at Paretti! They are prompt, courteous, honest and professional. Same excellent service for over ten years! More

by KENNELKC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah Maddox
Report | Print
Jan 14, 2025 -

Paretti Mazda Of Covington responded

Thank you for your recent service visit with us and thank you for taking the time to complete your review.. We appreciate your feedback as we are constantly working to improve the customer experience. If I can ever be of assistance, please feel free to reach out anytime. Sincerely, JEREMIAH MADDOX jeremiah@paretti.com

January 09, 2025

Best dealership on the Northshore! Great service! Fair, timely, and honest business from sale to service! More

by DOWENS10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah Maddox, Troy Lyle, Caleb Burst, Mike Rase
Report | Print
Jan 14, 2025 -

Paretti Mazda Of Covington responded

Thank you for your recent service visit with us and thank you for taking the time to complete your review.. We appreciate your feedback as we are constantly working to improve the customer experience. If I can ever be of assistance, please feel free to reach out anytime. Sincerely, JEREMIAH MADDOX jeremiah@paretti.com

January 09, 2025

Very easy going experience. No pressure to purchase. Nice facility and good selection of cars. More

by arrr127
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Spencer Ragas
Report | Print
Jan 14, 2025 -

Paretti Mazda Of Covington responded

Thank you very much for you response. We strive to give the best service. I hope that you enjoy your Mazda and remember that your first four oil changes are on us. Thank you again for choosing Paretti. Brady T. Hulsey General Sales Manager Paretti Mazda of Covington

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