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Paretti Mazda Of Covington

Covington, LA

4.9
474 Reviews
Welcome to Paretti Mazda of Covington, a Mazda dealer that serves the communities of Covington, Hammond, and Mandeville, LA! Here, you’ll be treated to a gigantic inventory of the latest Mazda models as well as a multitude of used and Mazda Certified Pre-Owned vehicles. Additionally, we field several different teams of experts to make sure all your needs are met on time and amicably.
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69134 U.s. 190 Service Rd

Covington, LA

70433

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Showing 474 reviews

February 02, 2025

the purchase experience was easy & efficient. All personnel were professional, pleasant and well informed regarding the inventory. More

by MB.SCHMITT
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Richard Findley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alene Varnado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Paretti Mazda Of Covington responded

Thank you very much for you response. We strive to give the best service. I hope that you enjoy your Mazda and remember that your first four oil changes are on us. Thank you again for choosing Paretti. Brady T. Hulsey General Sales Manager Paretti Mazda of Covington

January 31, 2025

What a pleasant experience! I know what you're thinking, pleasant and buying a new car sounds like an oxymoron, but it's true. Richard and Alene of Paretti Mazda Covington were More

by wayne36
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Findley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alene Varnado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2025 -

Paretti Mazda Of Covington responded

Thank you very much for you response. We strive to give the best service. I hope that you enjoy your Mazda and remember that your first four oil changes are on us. Thank you again for choosing Paretti. Brady T. Hulsey General Sales Manager Paretti Mazda of Covington

January 31, 2025

Made the process so easy. They scheduled a tow truck to pick up the car, completed it quickly and kept the car a few days extra until we could pick it up. More

by COSSE116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah Maddox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Paretti Mazda Of Covington responded

Thank you for your recent service visit with us and thank you for taking the time to complete your review.. We appreciate your feedback as we are constantly working to improve the customer experience. If I can ever be of assistance, please feel free to reach out anytime. Sincerely, JEREMIAH MADDOX jeremiah@paretti.com

January 30, 2025

Every one was very nice and friendly and l will be there at the trailer and look in see what it's needed to be a little calmer than yesterday 😅! More

by GERTRUDEMORRIS87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah Maddox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Paretti Mazda Of Covington responded

Thank you for your recent service visit with us and thank you for taking the time to complete your review.. We appreciate your feedback as we are constantly working to improve the customer experience. If I can ever be of assistance, please feel free to reach out anytime. Sincerely, JEREMIAH MADDOX jeremiah@paretti.com

January 20, 2025

The Chassie Allnet for Mazda Service was fantastic, courteous, patient and will to do anything to make my experience with Mazda Service department a good experience. She deserves a great deal of credi More

by Glen Boyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chassie Allnet
Jan 31, 2025 -

Paretti Mazda Of Covington responded

Thank you for your recent service visit with us and thank you for taking the time to complete your review.. We appreciate your feedback as we are constantly working to improve the customer experience. If I can ever be of assistance, please feel free to reach out anytime. Sincerely, JEREMIAH MADDOX jeremiah@paretti.com

January 19, 2025

Caleb was a great rep, Very informative and helpful. I didn’t really find what I was looking for but it was a great experience. More

by KEITHBIRD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah Maddox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremiah is always a professional. Great guy! He’s taken care always take care of us with our CX-5.
Jan 31, 2025 -

Paretti Mazda Of Covington responded

Thank you for your recent service visit with us and thank you for taking the time to complete your review.. We appreciate your feedback as we are constantly working to improve the customer experience. If I can ever be of assistance, please feel free to reach out anytime. Sincerely, JEREMIAH MADDOX jeremiah@paretti.com

January 18, 2025

Like how they sent a video of what they did my car and also kept my car neat and clean More

by DIAMOND4848
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah Maddox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Paretti Mazda Of Covington responded

Thank you for your recent service visit with us and thank you for taking the time to complete your review.. We appreciate your feedback as we are constantly working to improve the customer experience. If I can ever be of assistance, please feel free to reach out anytime. Sincerely, JEREMIAH MADDOX jeremiah@paretti.com

January 17, 2025

They took the car as soon as we arrived and the car was serviced quick. We also appreciated the car wash. More

by TD7375
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah Maddox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Paretti Mazda Of Covington responded

Thank you for your recent service visit with us and thank you for taking the time to complete your review.. We appreciate your feedback as we are constantly working to improve the customer experience. If I can ever be of assistance, please feel free to reach out anytime. Sincerely, JEREMIAH MADDOX jeremiah@paretti.com

January 14, 2025

Very clean and quiet. Stylish and comfortable, staff warm friendly and welcoming inviting. Love that thy have coffee More

by Mzleon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah Maddox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Paretti Mazda Of Covington responded

Thank you for your recent service visit with us and thank you for taking the time to complete your review.. We appreciate your feedback as we are constantly working to improve the customer experience. If I can ever be of assistance, please feel free to reach out anytime. Sincerely, JEREMIAH MADDOX jeremiah@paretti.com

January 14, 2025

Didn’t purchase my car from this dealership but I made an appt to have my first oil change done on a brand new cx50. Ended up getting oil changed, signing my paperwork, and leaving. Only to get a call asking More

by Brittpo08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremiah Maddox
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Paretti Mazda Of Covington responded

We strive to provide the best customer service experience possible, and I apologize that we fell short of meeting your expectations on your last service visit. We had a new advisor training and there should have not been any confusing with the paperwork. With every Mazda that is brought in we do run a report that shows us if the vehicle is in warranty and if there are any maintenance packages by Mazda available for your vehicle. The report did not show any maintenance packages, and we checked the system that we submit the claims to, and your vehicle was not listed. Without us knowing, that is why payment was requested. Since we were not the selling dealer there was no way for us knowing that there was a maintenance package on your vehicle. Your selling dealer did not complete the paperwork on their end at the time of purchase. After you called your salesperson at the dealership you purchased from, they submitted the paperwork the right way, we were able to get the claim done for you. Again, I want to apologize that we fell short and look forward to working again in the future. If there is anything else, you need please feel free to reach out. Jeremiah Maddox Service Manager Paretti Mazda of Covington 985-888-5330 jeremiah@paretti.com