Paretti Mazda Of Covington

Service advisor Ms. Chassie Allnet The car was making an abnormal noise from the frontend. I brought it in for a regular scheduled service and asked her to have the te Chassie Allnet The car was making an abnormal noise from the frontend. I brought it in for a regular scheduled service and asked her to have the tech drive the car. He did and we found out there was an alignment problem and there was uneven wear on the tires (49000 miles). It was suggested to align all 4 wheels and replace tires, and the car now drives like new. Ms. Allnet provided excellent communication and clear explanations as to what was being done and updates. Very pleased, this BTW is my 5th CX-5 and the 3rd one bought from Paretti. More

Had an emergency did not have an appointment and I was accommodated without any hassle. accommodated without any hassle. More

The dealership is well laid out and kept exceedingly clean. I am very satisfied with it. clean. I am very satisfied with it. More

It is a luxurious dealership - one you might expect to find from a much more expensive brand. find from a much more expensive brand. More

I emailed Spencer Ragas stating the model, trim, ext color, & int color I was looking for. He replied back with what he had along with all the details and sent 2 personalized videos of each vehicle. He color, & int color I was looking for. He replied back with what he had along with all the details and sent 2 personalized videos of each vehicle. He did not waste my time, he did not just simply say we have a lot to come and look. This was a very smooth purchase. Once I arrived at the dealership he had the SUV ready for me to test drive and purchase! Spencer was extremely knowledgeable and took time to introduce me to my new CX 70. He did not stumble or have to ask someone else when it came to answering questions and showing how things functioned. Thank you Spencer! More

Chassie was a great service advisor. I arrived for a routine oil change, but also reported an intermittent transmission issue for investigation. She asked some very good questions whic I arrived for a routine oil change, but also reported an intermittent transmission issue for investigation. She asked some very good questions which I could not answer very well at the time. However, now I know what to look for if the issue should happen again. Chassie accurately updated my information in the computer and was thorough, professional, and an excellent communicator. I will ask for her in the future. More

Richard was great. I asked for a quote through the Misa website. It was sent to two dealerships. Richard with peretti Mazda called me within 15 minutes. Also, everybody I asked for a quote through the Misa website. It was sent to two dealerships. Richard with peretti Mazda called me within 15 minutes. Also, everybody at the dealership cheated me great and made the buying process very easy. More

Just GREAT folks. They take the time to talk with you. No pressure great service. They take the time to talk with you. No pressure great service. More

The service was fast and efficient, and the service person was very courteous. The volume on the mechanic's video was too low to hear clearly...even after playing it on my computer. But overall...stil person was very courteous. The volume on the mechanic's video was too low to hear clearly...even after playing it on my computer. But overall...still great service at the service department! More