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Paretti Jaguar Land Rover New Orleans - Service Center

Metairie, LA

4.3
401 Reviews

401 Reviews of Paretti Jaguar Land Rover New Orleans - Service Center

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February 07, 2023

The team at Paretti really worked hard to repair my vehicle in a timely manner. I’m very thankful to the entire staff, particularly my service advisor Casey and technician Brandon. Thanks to them I’m b More

by ASIMIEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey O'neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2023 -

Paretti Jaguar Land Rover New Orleans responded

Thank Anjele for your business

February 07, 2023

Very friendly. This is my third vehicle from Landrover New Orleans, and this is by far the best service team they have had in years. More

by AECOPELAND84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlen Martinez-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Connelly
Feb 07, 2023 -

Paretti Jaguar Land Rover New Orleans responded

Thank you Mrs. Allison

February 03, 2023

The service of Peretti was excellent. They met my wife at the service entrance were able to drive her back to our condo. The service was timely. The staff was attentive and friendly. More

by Peter.fail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey O'neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlen Martinez-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Connelly, Erin Czaplinsk
February 02, 2023

As usual this dealership exceeds expectations. This service department is the most helpful and understanding and accommodating I have ever seen. I am a lifelong customer because of them. More

by WARDELL.PARKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey O'neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlen Martinez-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Connelly, Erin Czaplinsk
Feb 02, 2023 -

Paretti Jaguar Land Rover New Orleans responded

Thank you Mrs Pamela for your business

January 29, 2023

Marley (my service rep) was exceptional at her job. Very professional, courteous, and eager to get my car fixed within hours and washed! More

by SUZETTEB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlen Martinez-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2023 -

Paretti Jaguar Land Rover New Orleans responded

Thank you for your comments and we appreciate your business. Thank you.

January 21, 2023

My service advisor C. O. Is a great service advisor and always very helpful to me More

by RDEBELLEVUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey O'neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2023 -

Paretti Jaguar Land Rover New Orleans responded

Kaysey and I thank you for your business and your and feedback

January 21, 2023

It took a month before they started work on my car. Luckily I had requested a loaner. They certainly could have let me keep my vehicle and let me know when they were in fact ready for it instead of kee More

by EAlphonso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tiffany
January 18, 2023

Great group of people, fixed two of my Jaguar XF’s. Vastly superior compared to the other service centers I had the unfortunate luck to experience in California. Always left my car extremely clean, pro More

by Ecchymosis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey O'neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlen Martinez-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin Czaplinsk
Feb 12, 2023 -

Paretti Jaguar Land Rover New Orleans responded

Thank you for your feedback, and we appreciate your business

January 17, 2023

The service was great and what I expected. Very personable service reps who made the service process seamless. More

by mobee98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlen Martinez-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2023

Casey provided exceptional personal service during the times my vehicle was in the shop recently, as did the other members of the service department who I spoke with. He was extremely accommodating to my More

by john munoz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey O'neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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