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Paretti Jaguar Land Rover New Orleans - Service Center
Metairie, LA
401 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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401 Reviews of Paretti Jaguar Land Rover New Orleans - Service Center
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Verified Customer
February 20, 2023
Casey and Marlen are always helpful, informative, and i appreciate the use of a loaner when my vehicle is in for service. Its comforting to know when i get my vehicle back it is repaired or serviced correc appreciate the use of a loaner when my vehicle is in for service. Its comforting to know when i get my vehicle back it is repaired or serviced correctly. We have enjoyed all of our Land Rover and Jaguar vehicles purchased and serviced by Paretti More
by DMCCOY6
February 20, 2023
Great job , thank you , fast and easy to get my car Bach thank you . Everyone’s was very nice to deal with. thank you . Everyone’s was very nice to deal with. More
by andreaapuzzo11
February 15, 2023
Excellent dealership and I really appreciate the availability of a loaner vehicle while mine was being serviced. availability of a loaner vehicle while mine was being serviced. More
by DREW36
Employees Worked With
February 15, 2023
Very professional service personnel. Generous use of loaner vehicle. Difficult case required additional help from Land Rover engineers. Marlee was extremely helpful in providing regular Generous use of loaner vehicle. Difficult case required additional help from Land Rover engineers. Marlee was extremely helpful in providing regular text updates on my issue. More
by Emily
Employees Worked With
Other Employees :
Tiffany, Craig Connelly, Erin Czaplinsk
February 15, 2023
Everyone I encountered at Paretti Land Rover was exceptionally nice and very helpful. They went out of their way to help resolve the issues with my LandRover Defender. Casey O'neal went out of his w exceptionally nice and very helpful. They went out of their way to help resolve the issues with my LandRover Defender. Casey O'neal went out of his way to accommodate my schedule. Thanks so much Casey!!!! More
by MACMILLAN03
February 11, 2023
The service is the reason I still own a Land Rover. Very friendly and helpful staff Very friendly and helpful staff More
by KCMITCHELL2004
February 08, 2023
Dealership is understaffed with technicians and backlogged causing a scheduled appointment to be delayed at least 5 days before the technician can troubleshoot. The intake service rep gets a 10 ou backlogged causing a scheduled appointment to be delayed at least 5 days before the technician can troubleshoot. The intake service rep gets a 10 out of 10 but the service technician / mechanic failed in the first attempt to repair my vehicle and this failed repair got past your Quality Control Check too. This warrants a 2-star rating. It is because of the kind and courteous service provided by the Service Rep that moves the rating from a 2 to a 4. More
by ROPE538
Employees Worked With
Other Employees :
Craig Connelly, Erin Czaplinsk
February 07, 2023
Thanks again Marlen for your great work and support during my last maintenance visit! You always make sure the job is done right and won’t hesitate to go the extra mile to attend to the customers needs during my last maintenance visit! You always make sure the job is done right and won’t hesitate to go the extra mile to attend to the customers needs! More
by AJ Thibodeaux
Employees Worked With
