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Paretti Jaguar Land Rover New Orleans - Service Center

Metairie, LA

4.3
400 Reviews
Call Service Center (504) 455-2101

400 Reviews of Paretti Jaguar Land Rover New Orleans - Service Center

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March 20, 2023

Premier dealership with excellent staff. Prompt and courteous service from service advisors who do not hesitate to go the extra mile. More

by elizweig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey O'neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlen Martinez-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Connelly
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Mar 22, 2023 -

Paretti Jaguar Land Rover New Orleans responded

Thank you so much for your feedback back on our service we provided to you, I’m very excited to here the great news. Please be on the lookout for the Jaguar Land Rover survey it’s our report card. 10’s ate the score that counts. If there is anything I can help with please reach out to me Thank you Craig Connelly craigc@paretti.com

March 17, 2023

Prompt and courteous service in the brand spanking new dealership.The coffee bar is a great addittion. More

by JOHN@JOHNLASTRAPES.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Moll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Connie Gurry Jonathan Watson, Richard Findley
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Mar 22, 2023 -

Paretti Jaguar Land Rover New Orleans responded

It’s makes me happy to hear your feedback back thank you so much it helps us get better. You should receive a Jaguar Land Rover survey in your email it might be in spam or junk but it’s our real report card . Anything under a 10 is a failure so if you can check your email and fill out that survey it means the world to us. Thank you Craig Connelly 504-455-2101 craigc@paretti.com

March 16, 2023

Dealership is very nice and accommodating. The condition of my car upon return to me was filthy! More

by TBLOCH0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marlen Martinez-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Connelly
Report | Print
March 06, 2023

Casey O'Neal was able to work our car in while my wife was out of town. The service visit revealed a much-needed windshield seal repair. I would definitely recommend Casey. More

by WHIT.KITTLEMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey O'neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 22, 2023 -

Paretti Jaguar Land Rover New Orleans responded

I’m so happy to hear this response Casey is a very big asset to our company. Please look in your email for the Jagaur Land Rover survey. It’s Casey‘s report card. Anything under a 10 is considered a failure so if there’s any concerns please call me. Thank you Craig Connelly craigc@paretti.com

March 03, 2023

Apparently very short on service personnel. Takes months just to schedule vehicle service. Last service call, vehicle was kept for several days. Not very responsive with call backs, when questi More

by bobbrich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Casey O'neal
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
March 02, 2023

Marlen and Craig have been very helpful and i appreciate her attention to detail. I appreciate the loaner while my vehicle being repaired. More

by Ir5911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlen Martinez-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Connelly
Report | Print
March 02, 2023

Thanks Casey for making a bad experience to a great one with an excellent outcome. More

by MIKA2482
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey O'neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlen Martinez-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Connelly, Erin Czaplinsk
Report | Print
March 01, 2023

Great customer service! The service department was very quick servicing my 2018 Jaguar F-Pace! More

by ROCHELLECOOK12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlen Martinez-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
February 23, 2023

Craig said he would email Courtney at Baton Rouge office about my concerns Never heard back since I picked vehicle up More

by ROSEMONDV
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Craig Connelly
Report | Print
February 23, 2023

I have been given excellent service from the Metarire dealership. The employees are very helpful. More

by PLANRESOLUTION
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Connelly
Report | Print
Feb 26, 2023 -

Paretti Jaguar Land Rover New Orleans responded

Thank you for your response and we appreciate your business

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