Paretti Jaguar Land Rover New Orleans - Service Center

Amazing staff & service. They staff always goes above and beyond when it comes to pleasing the customer. I refuse to go anywhere but here. Thank you beyond when it comes to pleasing the customer. I refuse to go anywhere but here. Thank you More

Gary is truly a remarkable person. He is truly a gem to have At Landrover you feel at home- They take care of all the little details and they make sure that you are satisfied with the service and the experience- At Landrover you feel at home- They take care of all the little details and they make sure that you are satisfied with the service and the experience- great job More

Excellent I have always had a great experience with Jaguar and now Land Rover over the last twenty years... Never any serious problems that weren't taking I have always had a great experience with Jaguar and now Land Rover over the last twenty years... Never any serious problems that weren't taking care of quickly . More

Service Update N377 Jessica the Service Advisor was very friendly and personable. She advised what the update entailed and how long it would take and answered all questio Jessica the Service Advisor was very friendly and personable. She advised what the update entailed and how long it would take and answered all questions. I generally always have a pleasant experience at this service department when my vehicle has to be serviced. More

made to feel like a King ! Had Land Rover Discovery loner vechile ! Excellent! No dumpie rental car. Friendly people.. Got me in and out quickly. Even Chad, with management c Had Land Rover Discovery loner vechile ! Excellent! No dumpie rental car. Friendly people.. Got me in and out quickly. Even Chad, with management came out to make me feel at home. More

BEST DEALERSHIP AROUND! I've dealt with many dealerships in my lifetime, but this one - from sales to years of service - surpasses them all. Will definitely buy my next car I've dealt with many dealerships in my lifetime, but this one - from sales to years of service - surpasses them all. Will definitely buy my next car here ! More

My service was completed in a timely manner. Jessica was a great communication and continually checked in with me to keep me updated on my service. a great communication and continually checked in with me to keep me updated on my service. More

Really Bad Service - J. Jackson My most recent experience with Land Rover New Orleans service department has been horrible. My car was held at their facility for 3 to 4 weeks and not My most recent experience with Land Rover New Orleans service department has been horrible. My car was held at their facility for 3 to 4 weeks and nothing has been fixed outside of the oil change. My coolant light had been on for at least 2 oil changes and was initially dismissed as a light that comes on when the weather changes. I was told now that there was a leak and that it was in an obscure place and was fixed. The coolant light came back on just last week. My tire sensor light was on and supposed fixed. It was back on when I picked up my car and they did not know which tire sensor had gone bad... after 4 weeks of having my car and knowing it was a problem!! I was also told that my radio and bluetooth cutting in and out had something to do with at first a need for a computer update, then was told they cleared codes and it was no longer a problem, and then finally it had something to do with the auxillary battery that I didn't want them to change because I had no proof it was a low charge or bad battery. No one kept me abreast of what was happening with my car. They never have a loaner for me so I rode around in an Enterprise van hoping I no one would hit me. It was a horrendous experience and I do not trust Paretti at all to adequately diagnose or fix what they say they are going to fix. I am waiting for someone from the dealership to reach out and rectify the situation now that I have written a review on one of their surveys. I am looking for another place that specializes in luxury cars to work on my car for the long term. More

Horrible service We have had to bring our Range Rover back four times for AC not working and radio not working. They finally changed a computer board after 3 weeks a We have had to bring our Range Rover back four times for AC not working and radio not working. They finally changed a computer board after 3 weeks at the dealership. Today still no AC!! Frustrating! More