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Paretti Jaguar Land Rover New Orleans - Service Center

Metairie, LA

4.4
397 Reviews

397 Reviews of Paretti Jaguar Land Rover New Orleans - Service Center

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September 29, 2021

The best managed dealership in the US. Paretti is an amazing Leader and his personnel reflect his attention to detail. More

by NATHAN.GUICE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JONATHAN WATSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
TREY HOWLAND
5.0
This rating includes all reviews, with more weight given to recent reviews.
ANNA SHEPHERD
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Findley, Cody Jones, ZACH MALLOY, KELLI-ANN HANNAN BLEDSOE, JOHN HERNANDEZ
September 27, 2021

Ms. Marlen in customer service went over and beyond my expectations. She's a great asset. More

by Elisabethb284
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ms. Marlen in Customer Service Department
Sep 29, 2021 -

Paretti Jaguar Land Rover New Orleans responded

We are so happy to have her on our team. Thanks for highlighting her talents as well as for the five stars.

Jun 03, 2022 -

Elisabethb284 responded

My service experience was great! Marlen my Service Representative exceeded my expectations to make sure I was well taken care of. I recommend her highly and she's a great asset to your company

September 27, 2021

The service department has been upgraded in terms of communication and experience. Great job and substantively better than in the past. Service department has always been the weakness of Pareto Range More

by MWHITENER0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JONATHAN WATSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
TREY HOWLAND
5.0
This rating includes all reviews, with more weight given to recent reviews.
ANNA SHEPHERD
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Findley, Cody Jones, ZACH MALLOY, KELLI-ANN HANNAN BLEDSOE, JOHN HERNANDEZ
Sep 29, 2021 -

Paretti Jaguar Land Rover New Orleans responded

We are super happy you have taken notice of so many of our upgrades. We have a new service manager, some new friendly faces were added in the service advisor department and have really embraced a texting platform to further enhance communication. We all love this review!

September 27, 2021

Mr. Lawrence provided the most exceptional service. The entire staff was very professional & friendly. Most pleasant customer service experience! More

by Senitra C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lawrence in Service
Sep 29, 2021 -

Paretti Jaguar Land Rover New Orleans responded

Awe, this really made our day. Thanks so much.

September 27, 2021

Truly exceptional customer service. When a NOLA pothole took out one of my tires, Mike Rase and Craig Connelly got me all fixed up and even set me up with a loaner while waiting for the new tire to arrive. More

by TRACYMORTONDEGRUY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Connelly, Mike Rase
Sep 29, 2021 -

Paretti Jaguar Land Rover New Orleans responded

Tracy, This is such a wonderful review. Mike and Craig thank you for the public mention. While they can't control potholes or hurricanes they sure do strive for a great customer experience. Thanks for the five stars!

September 24, 2021

Very professional, prompt service at a fair price. I will definitely recommend my friends shop at Parreti. More

by frank@damicolaw.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Findley
Sep 29, 2021 -

Paretti Jaguar Land Rover New Orleans responded

Thanks for the five stars and for your continued support Mr. Frank.

September 22, 2021

Excellent service and very accommodating. I had an issue with a battery and coolant light in my 2017. I called at 5:30 pm, service closes at 6pm nevertheless, Casey waited for me to arrive. He topped off th More

by Her Jag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lawrence
Sep 24, 2021 -

Paretti Jaguar Land Rover New Orleans responded

Thank you so much for the kind words about Lawrence! We strive on providing this customer service to each of our guest. I hope you enjoyed our beautiful new building, and thank you again for servicing your car with us. Thanks Cody Jones Sales Manager 504 456 7555

September 21, 2021

Great customer service and they kept me in the loop throughout the process. Highly recommended More

by JCELESTIN7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey
Sep 24, 2021 -

Paretti Jaguar Land Rover New Orleans responded

Thank you so much for this review about Casey.. Casey works hard to provide a great customer service experience to each guest. This review just proves it.. Thank you for servicing your vehicle with us and we look forward to seeing you again. Thanks Cody Jones Sales Manager 504 456 7555

September 21, 2021

Friendly helpful staff. Always a pleasurable experience! I needed to get a quote for future service and i was given all the information i needed. More

by DCASTI34677
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A
Sep 24, 2021 -

Paretti Jaguar Land Rover New Orleans responded

Thank you so much for the kind words! We strive for a premium experience in each department. Many Safe Miles Thanks Cody Jones Sales Manager 504 456 7555

September 21, 2021

Always willing to make the experience pleasant and stress free. Customer service is the best. More

by CYN.M.AUSTIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOHN HERNANDEZ
Sep 24, 2021 -

Paretti Jaguar Land Rover New Orleans responded

Ms. Austin, Thank you for the kind words about John Carlos. We strive hard to provide this type of customer service each time. Thanks Cody Jones 504 456 7555

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