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Paretti Jaguar Land Rover New Orleans - Service Center
Metairie, LA
397 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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397 Reviews of Paretti Jaguar Land Rover New Orleans - Service Center
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Verified Customer
October 07, 2021
Our service consultant, Casey, was great. Just wish Paretti was speedier in their timeframe for repairs. Car was in their service department for 2+ weeks. Paretti was speedier in their timeframe for repairs. Car was in their service department for 2+ weeks. More
by VTJ673
Employees Worked With
Casey
October 06, 2021
I’m only giving you 2 stars because this has been going on since February. Someone dropped the ball and I kept getting the run around until I got in touch with Marlen. She’s the ONLY one there that was abl on since February. Someone dropped the ball and I kept getting the run around until I got in touch with Marlen. She’s the ONLY one there that was able to get this done for me. More
by JENNIFERBABB
Employees Worked With
Marlen
October 05, 2021
Very professional and customer friendly.Lawrence took Very professional and customer friendly. Lawrence took great care of me and got my service done on time as needed! Very professional and customer friendly. Lawrence took great care of me and got my service done on time as needed! More
by Southernfixingspralines
Employees Worked With
Lawrence
October 02, 2021
It was the worst service visit I have ever had. I made appointment 4 or 5 week prior to the day I brought it in. My appointment time was 10:00 am. I dropped it off on time. They said it should take abou appointment 4 or 5 week prior to the day I brought it in. My appointment time was 10:00 am. I dropped it off on time. They said it should take about 4 hours. I drove a hour and a half away. I returned to the service department 4 and a half hours later. And they said it wouldn’t be ready till around 5 pm. They said they didn’t have the correct tools to do the job. Not a phone call to let me know that there was a problem. I drove from out of town a day off from work. And not even a courtesy call to let me know it wasn’t going to be ready on time like they had said. This to me is very unprofessional and rude !!!! More
by Bergeron, cindy123
Employees Worked With
October 01, 2021
The staff are excellent. All of the staff are friendly, courteous and helpful. Mr. Lawrence is very professional, patient and understanding. When I came to pick up my car, he was with another customer. I courteous and helpful. Mr. Lawrence is very professional, patient and understanding. When I came to pick up my car, he was with another customer. I did not have to wait for him because another staff member was able to help me. I like that there are no silos. More
by REAK28
Employees Worked With
Mr. Lawrence
October 01, 2021
The service reps are very friendly and nice. And customer friendly. They answered all questions and updated me with the service progress when inquired friendly. They answered all questions and updated me with the service progress when inquired More
by queentea89
Employees Worked With
Ms Marlen
September 29, 2021
My last experience at Paretti Jaguar was great. The service manager ensured that everything went smoothly and that my car was taken care of in a timely manner. service manager ensured that everything went smoothly and that my car was taken care of in a timely manner. More
by madameprice
Employees Worked With
Richard Findley
