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Paretti Jaguar Land Rover New Orleans - Service Center
Metairie, LA
401 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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401 Reviews of Paretti Jaguar Land Rover New Orleans - Service Center
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Verified Customer
November 19, 2021
Provider Not able to provide service after 2 a month wait. Poor management from servicer. wait. Poor management from servicer. More
by KRSCEAU
Employees Worked With
Other Employees :
Lawrence Banks, Erin Czaplinsk
November 18, 2021
My car has recently been in to be serviced multiple times, and I’ve had one particular problem that doesn’t seem to get resolved. My left rear door wouldn’t open from the outside. I brought it in to b times, and I’ve had one particular problem that doesn’t seem to get resolved. My left rear door wouldn’t open from the outside. I brought it in to be serviced but the problem persisted after the locked was changed. After bringing it back in, it seemed to be fixed but then the other rear door wouldn’t open from the inside. After bringing it back in, that problem was fixed but I started having problems with the left rear door again. Now it intermittently opens but still gets stuck at times when trying to open it from the outside. Currently waiting on a part that needed to be ordered for a rattle in my tailpipe. I hope to have my doors fixed again whenever they let me know it’s in. So hopefully I can update this review with an extra star after I bring my vehicle back in to be serviced again. The people in the service dept have been very nice and attentive. More
by madameprice
Employees Worked With
Richard Findley, Erin Czaplinsk
November 17, 2021
Had a schedule appointment a month in advance and still waited 4hrs for a oil change. What the since to have a schedule time. No one asked if I needed to be somewhere and second time vehicles was unable waited 4hrs for a oil change. What the since to have a schedule time. No one asked if I needed to be somewhere and second time vehicles was unable to be washed with the service More
by rheirsch
Employees Worked With
No
November 16, 2021
I called multiple times to get an appointment and I could not even get through to a service representative. When I finally reached someone at first I was told that I could not get an appointment quickly, bu not even get through to a service representative. When I finally reached someone at first I was told that I could not get an appointment quickly, but thank goodness my eventual service representative was helpful. More
by FINN0
Employees Worked With
November 15, 2021
Casey helped get my car in that day for service after not being able to get through by phone, website or email . Service was fast once car was in . being able to get through by phone, website or email . Service was fast once car was in . More
by ASH_BRIGHT
Employees Worked With
November 14, 2021
Excellent communication with Marlen.She was very friendly and knowledgeable. Keep me updated about service details. and knowledgeable. Keep me updated about service details. More
by JENHALLEYN
Employees Worked With
November 13, 2021
I spoke with Marlen on the phone and she had my car picked up right away and the work was completed promptly. The car was returned with no hassles what so ever. I'm glad we made our Jaguar purchase a picked up right away and the work was completed promptly. The car was returned with no hassles what so ever. I'm glad we made our Jaguar purchase at Paretti. With service like this, we know we made the right choice. More
by WHKELLEY
