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Paretti Jaguar Land Rover New Orleans - Service Center

Metairie, LA

4.4
397 Reviews

397 Reviews of Paretti Jaguar Land Rover New Orleans - Service Center

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November 29, 2021

All of the staff were very helpful and patient during visit, considering their staff shortage More

by M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlen Martinez-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lawrence Banks
November 25, 2021

The customer service rep that I had was very nice. I appreciated his patience, & his attempts to help me.. More

by KINILE21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey O'neal
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2021

I’ve bought 5 vehicles from Paretti and have sent many friends and family to buy vehicles as well. Craig Connelly, Service Manager, is the best in the business and goes the extra mile. The GM, Rich More

by BROSSITTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey O'neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlen Martinez-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Findley , Craig Connelly, Lawrence Banks, Erin Czaplinsk
Nov 24, 2021 -

Paretti Jaguar Land Rover New Orleans responded

Mr. Rossitto we appreciate your kinds words and thank you for your business

November 22, 2021

Excellent service and friendly staff. I will keep coming back. The lady that helped me was great. More

by TONYADENNIS37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Czaplinsk
November 22, 2021

Great customer service and awesome to work with. Best experience I’ve had with getting my car repaired. More

by BEN71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Czaplinsk
Nov 24, 2021 -

Paretti Jaguar Land Rover New Orleans responded

Thank you for your business

November 20, 2021

Was told it would be 1 1/2 hours. Took 3 hours for normal service More

by mkcjcc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlen Martinez-Harris
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2021

Customer service is excellent ! Very courteous and friendly team,, attentive and honorable in every detail of their work. More

by Charles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Connelly, Lawrence Banks
Nov 20, 2021 -

Paretti Jaguar Land Rover New Orleans responded

That you for your business and I hope you have a great weekend

November 19, 2021

Provider Not able to provide service after 2 a month wait. Poor management from servicer. More

by KRSCEAU
Recommend Dealer
No
Employees Worked With
Casey O'neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlen Martinez-Harris
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lawrence Banks, Erin Czaplinsk
Nov 22, 2021 -

Paretti Jaguar Land Rover New Orleans responded

Good morning, I do apologize for the service you experienced. Can you please email me or call me privately to discuss the issues you had with our service department? We are striving a premium experience from sales to service. I hope we can fix this issue for the next time we have to service your vehicle. Thanks Cody Jones Cody@paretti.com 504 456 7555

November 18, 2021

My car has recently been in to be serviced multiple times, and I’ve had one particular problem that doesn’t seem to get resolved. My left rear door wouldn’t open from the outside. I brought it in to b More

by madameprice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Richard Findley, Erin Czaplinsk
Nov 22, 2021 -

Paretti Jaguar Land Rover New Orleans responded

We hope we can strive for an extra 2 stars for when the service is complete.. Please let me know how you think we can achieve that and I will make sure my team works hard to have it done. Thanks Cody Jones Cody@paretti.com 504 456 7555

November 17, 2021

Had a schedule appointment a month in advance and still waited 4hrs for a oil change. What the since to have a schedule time. No one asked if I needed to be somewhere and second time vehicles was unable More

by rheirsch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No
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