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Paretti Jaguar Land Rover New Orleans - Service Center

Metairie, LA

4.4
397 Reviews

397 Reviews of Paretti Jaguar Land Rover New Orleans - Service Center

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December 28, 2021

This is the best dealership in New Orleans!! The staff here treats you like family! Any issues I have are addressed and resolved IMMEDIATELY!!! Will be purchasing all vehicles from here in the future! More

by Pamela Parker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey O'neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlen Martinez-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Connelly, Lawrence Banks, Erin Czaplinsk
Jan 06, 2022 -

Paretti Jaguar Land Rover New Orleans responded

Ms. Parker, WOW WHAT A GREAT REVIEW!!! Thank you so much for these kind words, we are striving hard to provide everyone this type of experience. We look forward on providing you this service in the future as well Thanks Cody Jones Sales Manager 504 456 7555

December 22, 2021

I was at the Dealership for three hours for service and I was at the Dealership for three hours for service and the building was cold. More

by Judyyoung524
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marlen Martinez-Harris
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2021

Everything you would want in a dealership, or any service provider: accessible, responsive (by phone or electronically), efficient and professional. Their promised turn time is always met. More

by JMYERS12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey O'neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlen Martinez-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin Czaplinsk
Jan 06, 2022 -

Paretti Jaguar Land Rover New Orleans responded

Thank you for this great review. Seeing this type of review shows how hard our service team works each day.. We will continue to provide you this service in the future. Thank you Cody Jones Sales Manger 504 456 7555

December 20, 2021

Although there was an excessively long wait for a service appointment, the customer service from ALL involved in the service department is first class. They are a pleasure to deal with. Thank you! More

by girlinaconvertible
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey O'neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlen Martinez-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin Czaplinsk
Jan 27, 2022 -

Paretti Jaguar Land Rover New Orleans responded

Good day, This is Paretti Jaguar Land Rover New Orleans , we would like to thank you for taking the time to answer the DealerRater survey, it truely means the world to our sevice team's managment to have this feedback, this will trigger the Manufacture's survey, which you should be receiving an invitation to fill out shortly, please check your email and if you have any questions do not hesitate to reach out to your Service Advisor or any member of our managment team for assistance or any concerns you may have with your vehicle repairs process. Thank you for being the best part of the Paretti family. Stay safe! Craig Connelly craigc@paretti.com 504-456-7562

December 17, 2021

Dealership texted saying car was ready and when I got there it had not been thoroughly checked out. Light bulb was still out and when checked out found out that the whole headlight had to be changed, wh More

by MSDIONNE01
Recommend Dealer
No
Employees Worked With
Marlen Martinez-Harris
3.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2021

I love the atmosphere, it’s very warming and customer service is so pleasantly awesome. More

by DEBBIESUEG07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Findley, Erin Czaplinsk
December 15, 2021

The service quality at Range Rover New Orleans was amazing. From the time I arrived until my vehicle was returned to me the experience of the service department was exceptional. I have a new owner of More

by Terry G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey O'neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlen Martinez-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Connelly, Lawrence Banks, Erin Czaplinsk
Dec 16, 2021 -

Paretti Jaguar Land Rover New Orleans responded

Terry, I am so excited to see this review. We are working hard everyday to provide our service customer with a premium experience! Happy Holidays & many safe miles ahead Thank you Cody Jones 504 456 7555 Cody@paretti.com

December 10, 2021

The Service Department did a Great job on getting our vehicle repaired. Everyone in the Service Group made this happen, we appreciate it! More

by TDDOIL1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Connelly, Lawrence Banks, Erin Czaplinsk
Dec 16, 2021 -

Paretti Jaguar Land Rover New Orleans responded

Thank you so much for the kind words about our service department! We are striving hard to provide a premium service experience. We look forward on providing you this same type of service for years to come.Happy Holidays & many safe miles ahead Thank you Cody Jones 504 456 7555 Cody@paretti.com

December 08, 2021

I have never had a problem here at this dealership, customer service is always helpful and friendly. More

by Tybaby7938
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lawrence Banks
Dec 16, 2021 -

Paretti Jaguar Land Rover New Orleans responded

We thank you so much for the kind words about Lawrence. I know he strives hard to provide a great experience to each one of his guest, while caring about the customers concerns. We look forward on providing you this same type of service for years to come.Happy Holidays & many safe miles ahead Thank you Cody Jones 504 456 7555 Cody@paretti.com

December 06, 2021

Paretti was spectaclur as always! Wonderful customer service and so helpful. The process was so easy and convenient. More

by DRICHARDSON11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey O'neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlen Martinez-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Connelly, Lawrence Banks, Erin Czaplinsk
Dec 16, 2021 -

Paretti Jaguar Land Rover New Orleans responded

This review is awesome! How did you enjoy the new service waiting area? This will be the case every time you service your vehicle with us. We look forward on providing you this same type of service for years to come. Happy Holidays & many safe miles ahead Thank you Cody Jones 504 456 7555 Cody@paretti.com

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