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Paretti Jaguar Land Rover New Orleans - Service Center

Metairie, LA

4.3
401 Reviews
Call Service Center (504) 455-2101

401 Reviews of Paretti Jaguar Land Rover New Orleans - Service Center

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January 18, 2022

The service was acceptable. The communication prior to me coming and while the car was at the dealership was poor. More

by BPETERSON3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Casey O'neal
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Receptionist
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January 17, 2022

Marlen was very friendly and clear with her communication. A very nice lounge to wait in. More

by mehhutton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlen Martinez-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 27, 2022 -

Paretti Jaguar Land Rover New Orleans responded

Good day, This is Paretti Jaguar Land Rover New Orleans , we would like to thank you for taking the time to answer the DealerRater survey, it truely means the world to our sevice team's managment to have this feedback, this will trigger the Manufacture's survey, which you should be receiving an invitation to fill out shortly, please check your email and if you have any questions do not hesitate to reach out to your Service Advisor or any member of our managment team for assistance or any concerns you may have with your vehicle repairs process. Thank you for being the best part of the Paretti family. Stay safe! Craig Connelly craigc@paretti.com 504-456-7562

January 16, 2022

I was extremely satisfied with the service and Erin was very friendly and helpful when I arrived!! More

by DONNATSTPIERRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Czaplinsk
Report | Print
Jan 27, 2022 -

Paretti Jaguar Land Rover New Orleans responded

Good day, This is Paretti Jaguar Land Rover New Orleans , we would like to thank you for taking the time to answer the DealerRater survey, it truely means the world to our sevice team's managment to have this feedback, this will trigger the Manufacture's survey, which you should be receiving an invitation to fill out shortly, please check your email and if you have any questions do not hesitate to reach out to your Service Advisor or any member of our managment team for assistance or any concerns you may have with your vehicle repairs process. Thank you for being the best part of the Paretti family. Stay safe! Craig Connelly craigc@paretti.com 504-456-7562

January 15, 2022

Very easy to reach. I was able to get an appointment for all of my needs the same morning I called. More

by MEA_19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey O'neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlen Martinez-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Connelly, Lawrence Banks, Erin Czaplinsk
Report | Print
January 15, 2022

Excellent customer service by Jason in service and technician Steve. Could not ask for better assistance. BIG thanks to them and the rest of the team More

by RACHEL.ENCALARDE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JONATHAN WATSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason in service , Richard Findley
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January 14, 2022

The people are fantastic! They keep you updated throughout the process and the service level is very high and professional. More

by BETHANY_STEVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey O'neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlen Martinez-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 19, 2022 -

Paretti Jaguar Land Rover New Orleans responded

Bethany and Steve, Thank you for the wonderful review Craig Connelly

Jan 27, 2022 -

Paretti Jaguar Land Rover New Orleans responded

Good day, This is Paretti Jaguar Land Rover New Orleans , we would like to thank you for taking the time to answer the DealerRater survey, it truely means the world to our sevice team's managment to have this feedback, this will trigger the Manufacture's survey, which you should be receiving an invitation to fill out shortly, please check your email and if you have any questions do not hesitate to reach out to your Service Advisor or any member of our managment team for assistance or any concerns you may have with your vehicle repairs process. Thank you for being the best part of the Paretti family. Stay safe! Craig Connelly craigc@paretti.com 504-456-7562

January 13, 2022

Love the staff there ! Welcoming and helpful! Special Thank you to Marlen for always taking care of me when i need assistance ! More

by queentea89
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlen Martinez-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 27, 2022 -

Paretti Jaguar Land Rover New Orleans responded

Good day, This is Paretti Jaguar Land Rover New Orleans , we would like to thank you for taking the time to answer the DealerRater survey, it truely means the world to our sevice team's managment to have this feedback, this will trigger the Manufacture's survey, which you should be receiving an invitation to fill out shortly, please check your email and if you have any questions do not hesitate to reach out to your Service Advisor or any member of our managment team for assistance or any concerns you may have with your vehicle repairs process. Thank you for being the best part of the Paretti family. Stay safe! Craig Connelly craigc@paretti.com 504-456-7562

January 13, 2022

Lawrance was very professional and always willing to go above and beyond to make sure we are satisfied and to help us with the experience of driving a jaguar😊 More

by CMAC098871
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lawrence Banks
Report | Print
Jan 19, 2022 -

Paretti Jaguar Land Rover New Orleans responded

Thank you for your business and the great review. Craig Connelly

January 12, 2022

Lawrence was great. He took care of me and kept me informed of the progress More

by crice6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lawrence Banks
Report | Print
Jan 19, 2022 -

Paretti Jaguar Land Rover New Orleans responded

Good afternoon, Thank you for the awesome review and we appreciate your business Thank you Craig Connelly

January 11, 2022

Service is always perfect, the customer lounge was on point, and the staff is very friendly and accommodating. More

by UtopiaR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JONATHAN WATSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lawrence Banks
Report | Print
Jan 27, 2022 -

Paretti Jaguar Land Rover New Orleans responded

Good day, This is Paretti Jaguar Land Rover New Orleans , we would like to thank you for taking the time to answer the DealerRater survey, it truely means the world to our sevice team's managment to have this feedback, this will trigger the Manufacture's survey, which you should be receiving an invitation to fill out shortly, please check your email and if you have any questions do not hesitate to reach out to your Service Advisor or any member of our managment team for assistance or any concerns you may have with your vehicle repairs process. Thank you for being the best part of the Paretti family. Stay safe! Craig Connelly craigc@paretti.com 504-456-7562

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