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Paretti Jaguar Land Rover New Orleans - Service Center

Metairie, LA

4.4
397 Reviews

397 Reviews of Paretti Jaguar Land Rover New Orleans - Service Center

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January 24, 2022

Lawrence was wonderful to work with. Extremely attentive and concerned with my satisfaction. Thank you so very much! More

by FONTENOTANNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lawrence Banks
January 22, 2022

Great customer service. All team members greet you when you walk in the door Marlene was great! More

by Geri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlen Martinez-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2022 -

Paretti Jaguar Land Rover New Orleans responded

Good day, This is Paretti Jaguar Land Rover New Orleans , we would like to thank you for taking the time to answer the DealerRater survey, it truely means the world to our sevice team's managment to have this feedback, this will trigger the Manufacture's survey, which you should be receiving an invitation to fill out shortly, please check your email and if you have any questions do not hesitate to reach out to your Service Advisor Marlen or any member of our managment team for assistance or any concerns you may have with your vehicle repairs process. Thank you for being the best part of the Paretti family. Stay safe! Thank you Craig Connelly craigc@paretti.com 504-456-7562

January 20, 2022

Great customer service. Attention to all details while dropping my car off for service.. from booking the appointment to friendly reminders, shuttle service to bring me back and forth to work. Made it a More

by gena.robin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlen Martinez-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2022

Great attention to customer service! They were very active in reaching out to update the progress. I'll definitely be back! More

by willblankenship
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lawrence Banks
Jan 27, 2022 -

Paretti Jaguar Land Rover New Orleans responded

Good day, This is Paretti Jaguar Land Rover New Orleans , we would like to thank you for taking the time to answer the DealerRater survey, it truely means the world to our sevice team's managment to have this feedback, this will trigger the Manufacture's survey, which you should be receiving an invitation to fill out shortly, please check your email and if you have any questions do not hesitate to reach out to your Service Advisor or any member of our managment team for assistance or any concerns you may have with your vehicle repairs process. Thank you for being the best part of the Paretti family. Stay safe! Craig Connelly craigc@paretti.com 504-456-7562

January 18, 2022

Amazing customer service Brand new building, very Amazing customer service Brand new building, very modern Lovely waiting area with variety coffee and drinks More

by MEA_19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey O'neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlen Martinez-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin Czaplinsk
Jan 27, 2022 -

Paretti Jaguar Land Rover New Orleans responded

Good day, This is Paretti Jaguar Land Rover New Orleans , we would like to thank you for taking the time to answer the DealerRater survey, it truely means the world to our sevice team's managment to have this feedback, this will trigger the Manufacture's survey, which you should be receiving an invitation to fill out shortly, please check your email and if you have any questions do not hesitate to reach out to your Service Advisor or any member of our managment team for assistance or any concerns you may have with your vehicle repairs process. Thank you for being the best part of the Paretti family. Stay safe! Craig Connelly craigc@paretti.com 504-456-7562

January 18, 2022

every thing was great great great great great great great great great great great great great! More

by TARA14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey O'neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Connelly, Lawrence Banks
Jan 27, 2022 -

Paretti Jaguar Land Rover New Orleans responded

Good day, This is Paretti Jaguar Land Rover New Orleans , we would like to thank you for taking the time to answer the DealerRater survey, it truely means the world to our sevice team's managment to have this feedback, this will trigger the Manufacture's survey, which you should be receiving an invitation to fill out shortly, please check your email and if you have any questions do not hesitate to reach out to your Service Advisor or any member of our managment team for assistance or any concerns you may have with your vehicle repairs process. Thank you for being the best part of the Paretti family. Stay safe! Craig Connelly craigc@paretti.com 504-456-7562

January 18, 2022

The service was acceptable. The communication prior to me coming and while the car was at the dealership was poor. More

by BPETERSON3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Casey O'neal
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Receptionist
January 17, 2022

Marlen was very friendly and clear with her communication. A very nice lounge to wait in. More

by mehhutton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlen Martinez-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2022 -

Paretti Jaguar Land Rover New Orleans responded

Good day, This is Paretti Jaguar Land Rover New Orleans , we would like to thank you for taking the time to answer the DealerRater survey, it truely means the world to our sevice team's managment to have this feedback, this will trigger the Manufacture's survey, which you should be receiving an invitation to fill out shortly, please check your email and if you have any questions do not hesitate to reach out to your Service Advisor or any member of our managment team for assistance or any concerns you may have with your vehicle repairs process. Thank you for being the best part of the Paretti family. Stay safe! Craig Connelly craigc@paretti.com 504-456-7562

January 16, 2022

I was extremely satisfied with the service and Erin was very friendly and helpful when I arrived!! More

by DONNATSTPIERRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Czaplinsk
Jan 27, 2022 -

Paretti Jaguar Land Rover New Orleans responded

Good day, This is Paretti Jaguar Land Rover New Orleans , we would like to thank you for taking the time to answer the DealerRater survey, it truely means the world to our sevice team's managment to have this feedback, this will trigger the Manufacture's survey, which you should be receiving an invitation to fill out shortly, please check your email and if you have any questions do not hesitate to reach out to your Service Advisor or any member of our managment team for assistance or any concerns you may have with your vehicle repairs process. Thank you for being the best part of the Paretti family. Stay safe! Craig Connelly craigc@paretti.com 504-456-7562

January 15, 2022

Excellent customer service by Jason in service and technician Steve. Could not ask for better assistance. BIG thanks to them and the rest of the team More

by RACHEL.ENCALARDE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JONATHAN WATSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason in service , Richard Findley
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