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Paretti Jaguar Land Rover New Orleans - Service Center

Metairie, LA

4.4
397 Reviews
Call Service Center (504) 455-2101

397 Reviews of Paretti Jaguar Land Rover New Orleans - Service Center

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January 31, 2022

I called for an appointment on Nov 16th - the first appointment available was Jan 27 —- ten weeks later. Hire more mechanics. More

by LESL
Recommend Dealer
Yes
Employees Worked With
Casey O'neal
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2022 -

Paretti Jaguar Land Rover New Orleans responded

Les, We are in the process of adding new technicians! I hope the next time you visit we have more than enough staff Thank you Cody Jones 504 456 7555

January 28, 2022

Although COVID made it a bit longer to get an appointment, they’re service is fantastic. More

by BETHANY_STEVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey O'neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
January 28, 2022

Communication and Service was excllent! Lawrence was an awesome service provider! We could not be more pleased with our experience! More

by georgina.manning
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lawrence Banks
Report | Print
January 28, 2022

Great Service, Great Communication. They had my vehicle picked up from my house, provided me a rental, stayed in contact with me during the service and all went smoothly. More

by E.J.W.
Recommend Dealer
Yes
Employees Worked With
Marlen Martinez-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 28, 2022 -

Paretti Jaguar Land Rover New Orleans responded

Thank you for the great feedback we appreciate your business

January 28, 2022

good for me but i really do not like filing out reviews but I know they help the employees More

by SWILLIS5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlen Martinez-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lawrence Banks, Erin Czaplinsk
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Feb 02, 2022 -

Paretti Jaguar Land Rover New Orleans responded

Wow thank you so much for the great review. Our team works very hard on providing each client a premium experience! Many safe miles Thank you Cody Jones 504 456 7555

January 27, 2022

Great customer service from sales to service.The coffee Great customer service from sales to service. The coffee is just the greatest as well. More

by ROGERJORDAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey O'neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melanie
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January 26, 2022

I can’t say enough good about this dealership. They I can’t say enough good about this dealership. They always make us feel like family along with good service. More

by mclongdesign
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lawrence Banks, Erin Czaplinsk
Report | Print
Jan 27, 2022 -

Paretti Jaguar Land Rover New Orleans responded

Thank you for the great review and we Appreciate your business

January 24, 2022

The service I received at this dealership was excellent! I am thankful to my service advisor Lawrence for is superb care! More

by djames0227
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lawrence Banks
Report | Print
Jan 25, 2022 -

Paretti Jaguar Land Rover New Orleans responded

Good day, This is Paretti Jaguar Land Rover New Orleans , we would like to thank you for taking the time to answer the DealerRater survey, it truely means the world to our sevice team's managment to have this feedback, this will trigger the Manufacture's survey, which you should be receiving an invitation to fill out shortly, please check your email and if you have any questions do not hesitate to reach out to your Service Advisor Lawrence or any member of our managment team for assistance or any concerns you may have with your vehicle repairs process. Thank you for being the best part of the Paretti family. Stay safe! Thank you Craig Connelly craigc@paretti.com 504-4567562

January 24, 2022

Thanks for the rental and superb car wash. These factors made it easy to be without my car for a week. More

by ELAINE70130
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlen Martinez-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 25, 2022 -

Paretti Jaguar Land Rover New Orleans responded

Good day, This is Paretti Jaguar Land Rover New Orleans , we would like to thank you for taking the time to answer the DealerRater survey, it truely means the world to our sevice team's managment to have this feedback, this will trigger the Manufacture's survey, which you should be receiving an invitation to fill out shortly, please check your email and if you have any questions do not hesitate to reach out to your Service Advisor or any member of our managment team for assistance or any concerns you may have with your vehicle repairs process. Thank you for being the best part of the Paretti family. Stay safe! Thank you Craig Connelly Craigc@paretti.com 504-456-7562

January 24, 2022

Great customer service all around! My service advisor, Casey, went above & beyond, taking care of my car service, arranging for a rental (& the Lyft ride to Enterprise), as well as providing daily updates More

by Senitra C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey O'neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 25, 2022 -

Paretti Jaguar Land Rover New Orleans responded

Good day, This is Paretti Jaguar Land Rover New Orleans , we would like to thank you for taking the time to answer the DealerRater survey, it truely means the world to our sevice team's managment to have this feedback, this will trigger the Manufacture's survey, which you should be receiving an invitation to fill out shortly, please check your email and if you have any questions do not hesitate to reach out to your Service Advisor or any member of our managment team for assistance or any concerns you may have with your vehicle repairs process. Thank you for being the best part of the Paretti family. Stay safe! Craig Connelly craigc@paretti.com 504-456-7562

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