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Paretti Jaguar Land Rover New Orleans - Service Center

Metairie, LA

4.3
401 Reviews

401 Reviews of Paretti Jaguar Land Rover New Orleans - Service Center

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February 02, 2022

Overall, this was one of the best experiences I've had with a service department. Ms. Marlen was very kind and kept me informed throughout each step of the repair process. I will definitely be returning f More

by jgblende
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlen Martinez-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2022 -

Paretti Jaguar Land Rover New Orleans responded

Thank you for great response we appreciate your kind words

February 01, 2022

Best experience with a service department. Love the people that work there. Top notch service More

by BEN71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Czaplinsk
Feb 02, 2022 -

Paretti Jaguar Land Rover New Orleans responded

Ben, Erin is such a great asset for our service department.. She truly cares about each client, while going the extra mile.. We look forward to seeing you soon Thank you Cody Jones 504 456 7555

February 01, 2022

I had a very pleasant experience picking up my vehicle. Thank you for following up More

by ARKEBIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey O'neal
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2022 -

Paretti Jaguar Land Rover New Orleans responded

Thank you for the great review! I hope you enjoyed our new facility. Thank you Cody Jones 504 456 7555

January 31, 2022

My experience was great with the service and tech team they kept me informed on what was going on step by step and was thorough the only problem I had was me not being able to get a loaner car for the tim More

by quiatralucas3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey O'neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lawrence Banks
Feb 02, 2022 -

Paretti Jaguar Land Rover New Orleans responded

Thank you for the 5 stars.. We are striving hard on this type of experience for each guest Thank you Cody Jones 504 456 7555

January 31, 2022

I called for an appointment on Nov 16th - the first appointment available was Jan 27 —- ten weeks later. Hire more mechanics. More

by LESL
Recommend Dealer
Yes
Employees Worked With
Casey O'neal
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2022 -

Paretti Jaguar Land Rover New Orleans responded

Les, We are in the process of adding new technicians! I hope the next time you visit we have more than enough staff Thank you Cody Jones 504 456 7555

January 28, 2022

Although COVID made it a bit longer to get an appointment, they’re service is fantastic. More

by BETHANY_STEVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey O'neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2022

Communication and Service was excllent! Lawrence was an awesome service provider! We could not be more pleased with our experience! More

by georgina.manning
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lawrence Banks
January 28, 2022

Great Service, Great Communication. They had my vehicle picked up from my house, provided me a rental, stayed in contact with me during the service and all went smoothly. More

by E.J.W.
Recommend Dealer
Yes
Employees Worked With
Marlen Martinez-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2022 -

Paretti Jaguar Land Rover New Orleans responded

Thank you for the great feedback we appreciate your business

January 28, 2022

good for me but i really do not like filing out reviews but I know they help the employees More

by SWILLIS5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlen Martinez-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lawrence Banks, Erin Czaplinsk
Feb 02, 2022 -

Paretti Jaguar Land Rover New Orleans responded

Wow thank you so much for the great review. Our team works very hard on providing each client a premium experience! Many safe miles Thank you Cody Jones 504 456 7555

January 27, 2022

Great customer service from sales to service.The coffee Great customer service from sales to service. The coffee is just the greatest as well. More

by ROGERJORDAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey O'neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melanie
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