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Paretti Jaguar Land Rover New Orleans - Service Center

Metairie, LA

4.4
397 Reviews

397 Reviews of Paretti Jaguar Land Rover New Orleans - Service Center

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February 10, 2022

Service reps were wonderful. Scheduling was easy and efficient! Everyone is very friendly. Thank you! More

by Geri
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marlen Martinez-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2022 -

Paretti Jaguar Land Rover New Orleans responded

Good day, This Paretti Jaguar Land Rover New Orleans, we would like to thank you for taking the time to answer the Dealerrater survey, it truly means the world to our service team's management to have this feedback, this will trigger the Manufacturer's survey which you should be receiving an invitation to fill out shortly, please check your email and if you have any questions do not hesitate to reach out to me Thank you Craig Connelly 504-456-7562

February 10, 2022

Marlen, my service advisor, was most helpful and patient with me and the updates she provided were timely and helpful. The vehicle was repaired as promised and returned looking like new. Absolutely satisfie More

by DMCCOY6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlen Martinez-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2022

HORRIBLE!!!No communication. Kept my car forever and kept saying they working on it to find out they have not even started on it. They have my Range Rover more than I have it.. Would never buy this car again More

by Michmel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Casey O'neal
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lawrence Banks, Erin Czaplinsk
February 08, 2022

Easy to make an appointment online. Service was quick and competent. Waiting room has a good coffee machine with good space and comfortable chairs. More

by ALISOND898
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey O'neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2022

Very pleased with my service. They kept me informed about the progress of my repairs. More

by piercdd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey O'neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2022

Staff is Very responsive to my calls. Work was completed on date promised. Service department was courteous and great to deal with. More

by coleladner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TREY HOWLAND
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lawrence Banks
February 02, 2022

Overall, this was one of the best experiences I've had with a service department. Ms. Marlen was very kind and kept me informed throughout each step of the repair process. I will definitely be returning f More

by jgblende
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlen Martinez-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2022 -

Paretti Jaguar Land Rover New Orleans responded

Thank you for great response we appreciate your kind words

February 01, 2022

Best experience with a service department. Love the people that work there. Top notch service More

by BEN71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Czaplinsk
Feb 02, 2022 -

Paretti Jaguar Land Rover New Orleans responded

Ben, Erin is such a great asset for our service department.. She truly cares about each client, while going the extra mile.. We look forward to seeing you soon Thank you Cody Jones 504 456 7555

February 01, 2022

I had a very pleasant experience picking up my vehicle. Thank you for following up More

by ARKEBIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey O'neal
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2022 -

Paretti Jaguar Land Rover New Orleans responded

Thank you for the great review! I hope you enjoyed our new facility. Thank you Cody Jones 504 456 7555

January 31, 2022

My experience was great with the service and tech team they kept me informed on what was going on step by step and was thorough the only problem I had was me not being able to get a loaner car for the tim More

by quiatralucas3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey O'neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lawrence Banks
Feb 02, 2022 -

Paretti Jaguar Land Rover New Orleans responded

Thank you for the 5 stars.. We are striving hard on this type of experience for each guest Thank you Cody Jones 504 456 7555

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