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Paretti Jaguar Land Rover New Orleans - Service Center

Metairie, LA

4.4
397 Reviews

397 Reviews of Paretti Jaguar Land Rover New Orleans - Service Center

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February 23, 2022

Excellent service from Tiffany in Service. She was very professional and polite. She kept in good contact with me through out the time my car was in the shop and very responsive. More

by KEARAP
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tiffany
Mar 08, 2022 -

Paretti Jaguar Land Rover New Orleans responded

Tiffany has been such a great addition to our service family. She truly cares about each client she interacts with. Thank you for the great review Cody Jones

February 21, 2022

I went for service on my Range Rover expecting to have complementary service done like last year and was expected to pay over $800.00. Not good at all 😩🥺 More

by DONNATSTPIERRE
Recommend Dealer
No
Employees Worked With
Erin Czaplinsk
February 18, 2022

No worries great experience with this dealership and Casey was the best with assistance me More

by MTRALISHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey O'neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2022 -

Paretti Jaguar Land Rover New Orleans responded

Love it! Casey is a great asset to our dealership Thank you Cody Jones cody@paretti.com

February 16, 2022

Had a great experience while my vehicle was being serviced. Service advisor kept me updated on status of vehicle. Excellent experience!!!! More

by VIRGINIA.HOLLIER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey O'neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2022

Customer service experience was great when I arrived to drop off and for pickup as well. More

by NAJWANICOLE
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marlen Martinez-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2022

Communications on the status of the repairs and final cost were poorly handled. The service team should complete this survey and not make me deliver this information. Hope y 'all can do better for the ne More

by M.COLOSINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Craig Connelly, Lawrence Banks, Erin Czaplinsk
February 14, 2022

They kept my car for two weeks and didn’t even offer a loaner. Also never kept me updated on my vehicle progress More

by Bspears
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Casey O'neal
1.0
This rating includes all reviews, with more weight given to recent reviews.
Marlen Martinez-Harris
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin Czaplinsk
Feb 16, 2022 -

Paretti Jaguar Land Rover New Orleans responded

We are so sorry we didn't provide you a loaner. The auto industry has experienced a huge vehicle shortage to a lack of chips.. This has made a huge impact to our loaner fleet. I hope the next time we have the privilege's of servicing your car we have a flock full of loaners. Thank you Cody Jones Sales Manger 504 456 7555

February 14, 2022

I had my car service and everything was wonderful. The waiting area was comfortable and the coffee was delicious. More

by BRADFORDBROOKS7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Czaplinsk
February 12, 2022

I was treated well. It was a different vibe when I was stranded but roadside stay with until i was up and running again. More

by TTORIANE703
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey O'neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2022

New facility is very nice. Customer service representatives were very professional. Even got me a Lyft to get home. More

by LARNCEHICKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Connelly
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