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Paretti Jaguar Land Rover New Orleans - Service Center

Metairie, LA

4.4
397 Reviews

397 Reviews of Paretti Jaguar Land Rover New Orleans - Service Center

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September 20, 2022

Great service when I needed a quick repair and loaner vehicle! At my request, they tried a quick repair vs replacement and I had my car back in 2 days vs 3 weeks! More

by dawnnek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey O'neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlen Martinez-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Watson, Richard GM, Craig Connelly, Erin Czaplinsk
Sep 27, 2022 -

Paretti Jaguar Land Rover New Orleans responded

Thank you!!

September 12, 2022

The service at this dealership is excellent. The personnel are friendly, competent and professional. My experience with this dealership goes back decades. Service has never been a problem. More

by jjr2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlen Martinez-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Paretti Jaguar Land Rover New Orleans responded

Thank you so much.

September 09, 2022

Appreciate the serve and great communication. Casey is always top notch and keeps me updated on status More

by RTMCALISTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey O'neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin Czaplinsk
Sep 11, 2022 -

Paretti Jaguar Land Rover New Orleans responded

Casey and the entire service department have been stepping up. Thank you for response!!

September 05, 2022

awesome service; professional and friendly, very caring and concerned about the customer's needs. thanks ! More

by REM738
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey O'neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlen Martinez-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Connelly, Erin Czaplinsk
Sep 05, 2022 -

Paretti Jaguar Land Rover New Orleans responded

That you for your business

September 03, 2022

The service is now better than it has ever been at this dealership. This will keep my buying cars here. More

by Ralvendia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TREY HOWLAND
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Jones, JOHN HERNANDEZ
Sep 05, 2022 -

Paretti Jaguar Land Rover New Orleans responded

Thank you for your business

August 31, 2022

CASEY IN THE SERVICE department saw my issues and went beyond to accommodate me as much and as fast as possible, and made me feel comfortable thru out the entire process. Very satisfied and happy. More

by RAMI8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey O'neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2022 -

Paretti Jaguar Land Rover New Orleans responded

Thank you very much for you your response. It helps all of us push harder to be better.

Sep 01, 2022 -

Paretti Jaguar Land Rover New Orleans responded

Casey is a big asset the this company. Thank you.

August 18, 2022

My service tech got Casey was extremely helping and knowledgeable. He got my car ready on time as promised More

by AVOIRON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey O'neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2022 -

Paretti Jaguar Land Rover New Orleans responded

Casey really works hard for his clients. Thanks so much for rewarding him with 5 stars.

Sep 01, 2022 -

Paretti Jaguar Land Rover New Orleans responded

Thank you for your response. It means so much to everyone here.

August 14, 2022

Excellent experience (as usually)! Great communications about what will be and will not be done and an approximate time frame so you can plan accordingly. Thanks to Casey! More

by VANVRANCKEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey O'neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2022 -

Paretti Jaguar Land Rover New Orleans responded

This is an excellent review of Casey and his talents. Thanks so much!

August 10, 2022

As usual, this dealership exceeds all expectations! The service department here is the best I’ve seen by far. And I’ve had several makes & models of cars. This one I will always remember and always ret More

by WARDELL.PARKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey O'neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlen Martinez-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Connelly, Erin Czaplinsk
Aug 28, 2022 -

Paretti Jaguar Land Rover New Orleans responded

Thanks for plugging the entire team Wardell. They all appreciate this review.

August 10, 2022

Love coming to Paretti! Everyone is very accommodating and welcoming. Erin is very efficient and knows how to keep things running smoothly. Brian L in service dept is very k More

by m_roper1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian LaCoste , Erin Czaplinsk
Aug 28, 2022 -

Paretti Jaguar Land Rover New Orleans responded

This is a great review! Erin and Brian appreciate the five stars.

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