
Paretti Jaguar Land Rover New Orleans
Metairie, LA
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 667 reviews
made to feel like a King ! Had Land Rover Discovery loner vechile ! Excellent! No dumpie rental car. Friendly people.. Got me in and out quickly. Even Chad, with management c Had Land Rover Discovery loner vechile ! Excellent! No dumpie rental car. Friendly people.. Got me in and out quickly. Even Chad, with management came out to make me feel at home. More
BEST DEALERSHIP AROUND! I've dealt with many dealerships in my lifetime, but this one - from sales to years of service - surpasses them all. Will definitely buy my next car I've dealt with many dealerships in my lifetime, but this one - from sales to years of service - surpasses them all. Will definitely buy my next car here ! More
Courteous Sales Staff, Knowledgeable About the Vehicle It was a pleasure working with Trey Howland after a horrible experience with Bob Moore Land Rover in Oklahoma City (they shopped my "secured offer" on It was a pleasure working with Trey Howland after a horrible experience with Bob Moore Land Rover in Oklahoma City (they shopped my "secured offer" on an LR4 and sold the vehicle out from under me for a higher price). Trey was prompt to return calls, sent me the paperwork by UPS so I didn't have to fly into the dealership (I live in CA), arranged transport with the dealer's service, etc. It was truly a smooth transaction and I will definitely refer Trey and this dealership to my friends! More
My service was completed in a timely manner. Jessica was a great communication and continually checked in with me to keep me updated on my service. a great communication and continually checked in with me to keep me updated on my service. More
Really Bad Service - J. Jackson My most recent experience with Land Rover New Orleans service department has been horrible. My car was held at their facility for 3 to 4 weeks and not My most recent experience with Land Rover New Orleans service department has been horrible. My car was held at their facility for 3 to 4 weeks and nothing has been fixed outside of the oil change. My coolant light had been on for at least 2 oil changes and was initially dismissed as a light that comes on when the weather changes. I was told now that there was a leak and that it was in an obscure place and was fixed. The coolant light came back on just last week. My tire sensor light was on and supposed fixed. It was back on when I picked up my car and they did not know which tire sensor had gone bad... after 4 weeks of having my car and knowing it was a problem!! I was also told that my radio and bluetooth cutting in and out had something to do with at first a need for a computer update, then was told they cleared codes and it was no longer a problem, and then finally it had something to do with the auxillary battery that I didn't want them to change because I had no proof it was a low charge or bad battery. No one kept me abreast of what was happening with my car. They never have a loaner for me so I rode around in an Enterprise van hoping I no one would hit me. It was a horrendous experience and I do not trust Paretti at all to adequately diagnose or fix what they say they are going to fix. I am waiting for someone from the dealership to reach out and rectify the situation now that I have written a review on one of their surveys. I am looking for another place that specializes in luxury cars to work on my car for the long term. More
Great experience. Jon Kearney was very helpful I enjoyed working with Jon. He helped me find the car that had all the items I wanted, and did it punctually. Everything was great, and would use Lan I enjoyed working with Jon. He helped me find the car that had all the items I wanted, and did it punctually. Everything was great, and would use Land Rover New Orleans again. More
My salesman was professional and courteous at all times. There was no pressure during the negotiations which made buying the vehicle a very pleasant experience. There was no pressure during the negotiations which made buying the vehicle a very pleasant experience. More
Very positive buying experience Jonathan was extremely easy to work with and patient throughout the purchasing process. He communicated very well and quickly answered my questions. i Jonathan was extremely easy to work with and patient throughout the purchasing process. He communicated very well and quickly answered my questions. i hope to enjoy driving my new Land Rover for a long time, but when the day does come for a new car, I look forward to working with Jonathan and Land Rover New Orleans again. More
Rachael provided excellent service Paretti has serviced my cars for years. I have always had excellent service. Recently Rachel Levon has been my service representative. She is alway Paretti has serviced my cars for years. I have always had excellent service. Recently Rachel Levon has been my service representative. She is always knowledgeable, pleasant and efficient. Prior to working with Rachael, Connie was my service representative. Connie knows cars inside and out, and she always provided excellent service to me and kept my cars in excellent shape. Unfortunately, this last time the Jaguar is dead. Its engine and radiator are damaged so extensively, that it impractical to repair it. I am currently dealing with State Farm Insurance attempting to reach a reasonable settlement with them. I will be shopping far a new car later in the year, and will certainly shop at Paretti. If I buy another Jaguar, I will again depend on the ladies in the service department to keep it in excellent shape. More
Excellent & no pressure team Such an elevated experience dealing with the team at the dealership. Their no-pressure approach while still being attentive simply made for a memorabl Such an elevated experience dealing with the team at the dealership. Their no-pressure approach while still being attentive simply made for a memorable encounter. Jonathan (& Chad) were truly delightful to work with. I wholeheartedly recommend them!!! More