Paretti Jaguar Land Rover New Orleans
Metairie, LA
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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I was having issues with my car in June so I made a service appointment. Earliest date available was 7/30 so I scheduled it. On 7/29 I received a text saying multiple techs were out ill and no loaner v service appointment. Earliest date available was 7/30 so I scheduled it. On 7/29 I received a text saying multiple techs were out ill and no loaner vehicles were available. I could not leave my car without having something else to drive so they offered me another appointment for 8/26. Upon dropping the car off at 8:30 that morning, I again was told there were no loaner vehicles, which defeated the purpose of me rescheduling my original appointment. I was upset but I left my car this time to be serviced because I was still having issues. Two days later, I heard Hurricane Ida was coming. I needed to get my car in order to evacuate. They had never started any work on it so I was able to pick it up. Update: I received a call from the head of the service department Richard Findley to resolve these issues. He immediately got to work and was able to have someone pick my vehicle up and leave me with a loaner vehicle in order to get my car serviced. Thank you again Mr. Findley for your exceptional customer service. More
Paid 1700$ to resolve engine trouble light six days later it came back on due to hurricane ida we have not been able to return to dealer but we will it came back on due to hurricane ida we have not been able to return to dealer but we will More
They were very attentive to our needs- and completed the work timely and communicated with us on all the steps that were needed to get the job done. Thanks work timely and communicated with us on all the steps that were needed to get the job done. Thanks More
The service I received was phenomenal, I was sad about a situation before I went there, but after I left with the service I received I left with a smile on my face. situation before I went there, but after I left with the service I received I left with a smile on my face. More
My car stayed at Paretti for over a month and I picked it up 5 times and the light popped on 20 minutes after picking it up. It cost me thousand dollars later. I feel it was a trial and error type of repair. up 5 times and the light popped on 20 minutes after picking it up. It cost me thousand dollars later. I feel it was a trial and error type of repair. More
Buying my Defender was one of the quickest and easiest car buying experiences I've had. Austin was a gem, very knowledgable about the car. Great experiences. Love my Defender. Drives like a dream! car buying experiences I've had. Austin was a gem, very knowledgable about the car. Great experiences. Love my Defender. Drives like a dream! More
Everyone is very friendly and my car was serviced very quickly. I appreciate that! I appreciate the notice I got to remind me of my service a couple of days before. quickly. I appreciate that! I appreciate the notice I got to remind me of my service a couple of days before. More