
Paretti Jaguar Land Rover New Orleans
Metairie, LA
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It took a month before they started work on my car. Luckily I had requested a loaner. They certainly could have let me keep my vehicle and let me know when they were in fact ready for it instead of kee Luckily I had requested a loaner. They certainly could have let me keep my vehicle and let me know when they were in fact ready for it instead of keeping in the lot for a month before work even began. I got NO updates and had to constantly call to get the status. This was frustrating because I was originally told it would take them 3 days. I certainly understand the lack of employees and know they were trying their hardest but some communication was needed. More
Great group of people, fixed two of my Jaguar XF’s. Vastly superior compared to the other service centers I had the unfortunate luck to experience in California. Always left my car extremely clean, pro Vastly superior compared to the other service centers I had the unfortunate luck to experience in California. Always left my car extremely clean, prompt to finding the issue within my vehicle, and communicated with me every single day regarding what seems to be the issue or what recommendations towards services should be performed. More
Casey provided exceptional personal service during the times my vehicle was in the shop recently, as did the other members of the service department who I spoke with. He was extremely accommodating to my times my vehicle was in the shop recently, as did the other members of the service department who I spoke with. He was extremely accommodating to my transportation needs and kept me fully advised of the issues that arose with my vehicle. I could not be happier with the service center staff. More