Paretti Jaguar of Baton Rouge - Service Center

A+ service Chad/Brandi/Shannon are so helpfull everytime I bring my Rover in for service... Rock on !!!! Will reger to friends snd family for service and Chad/Brandi/Shannon are so helpfull everytime I bring my Rover in for service... Rock on !!!! Will reger to friends snd family for service and sales!! More

Worst service EVER! Worst service I have ever had. I took my Range Rover to Paretti on January 6th for a few simple repairs, it is now January 25th and it hasn't been to Worst service I have ever had. I took my Range Rover to Paretti on January 6th for a few simple repairs, it is now January 25th and it hasn't been touched. According to my advisor they STILL have 3 vehicles in front of me after nearly 19 days. I was originally told it would take 4-5 days. I was provided with a Jaguar loaner car that overheated today while I was on I-12 with clients in the car. I called and explained what was going on and brought the car to the dealership. Upon arrival they were rude when I asked the status of my Range Rover and provided me with a Toyota Avalon. PLEASE do yourself a favor and take your Land Rover product to another dealer. I would appreciate a call from the service manager with an explanation. #whydidibuyarangerover #back2audi #whatcarisnext #imissaudi #audi #landroverservicesucks More

Feel like a valued customer!!! Bought my new XF at Paretti 6 years ago. Purchase experience was ok. Service experiences have been fantastic. Appointments are made to fit my schedule Bought my new XF at Paretti 6 years ago. Purchase experience was ok. Service experiences have been fantastic. Appointments are made to fit my schedule & are always kept in a timely manner. They do what I request and give me a report on everything else they find that I should know about. Yea an oil & filter costs more than for my Ford but my Jag is a high-end luxury car - how could I expect anything else! Recently I've had to have the thermostat & the water pump replaced. Car has 112,000 miles - not disappointed. Chad loaned me a new XF both times, to my surprise. A hose failed minutes after I left their dealership after the water pump repair and I returned immediately. Chad apologized profusely and sent me on my way in that XF loaner. When I went back to get my car and asked how much I owed for the hose repair, he handsd be an invoive with zero as the amount due. He said they had my car too long and there would be no charge for the hose replacement! Chad and the other service writers plus parts person and others I interact with are always polite and courteous. I'm sure this treatment is not reserved for only me but I know they want my business and they make me feel like a valued customer!!! I'll be back!!! More

simple oil change. was quoted a price of over two hundred dollars for a simple oil and filter change. I did not know governor Jindal would be performing this service. was quoted a price of over two hundred dollars for a simple oil and filter change. I did not know governor Jindal would be performing this service. More

Scott's service Dept. is the best I have ever used. It is because of the customer service I get that I am on my second car from Paretti. It is because of the customer service I get that I am on my second car from Paretti. More

When you buy a Land Rover you expect exceptional service after the sale, and Paretti has delivered--again. Their service department understands the importance of customer service and makes every visit an e after the sale, and Paretti has delivered--again. Their service department understands the importance of customer service and makes every visit an enjoyable one. Thanks Paretti! More

Paretti Landrover provides consistently pathetic service. It is disheartening that the overpriced Landrover vehicles experience a disproportionate amount of annoying service related issues and are so reliab It is disheartening that the overpriced Landrover vehicles experience a disproportionate amount of annoying service related issues and are so reliably unreliable. But Paretti service adds insult to injury with their cavalier and often flippant attitude towards their customers. Compounding their arrogance is the apparent incompetence by their service techs who either don't care or don't know how to repair their own brand of vehicle. Sad but true, it has taken me two Landrovers to learn my lesson...the Paretti sales department is fantastic, but their Baton Rouge service department stinks!! No real surprise that while driving home today after having a $1,400 fuel pump replacement done by Paretti, the check engine light came on. Of course, it's Friday evening and they are closed now. Hmmm...I wonder if this has anything to do with them refusing to provide me with the old part they claim was changed... More

I recently bought a 1996 Jaguar XJ6 Vanden Plas. The battery went dead and there was no way to get into the trunk, as the key did not work. I needed to get into the trunk and jump-start it, or find anot battery went dead and there was no way to get into the trunk, as the key did not work. I needed to get into the trunk and jump-start it, or find another way to. The local Ford dealership gave me the number to Import One. I called Import One and the man that I spoke to helped me to the best of his knowledge, and recommended that I call Paretti. I did so, and spoke to the receptionest who told me that the the mechanic, Jason, was busy. I got a call ten minutes later from Jason and explained my problem. He was friendly about it, but told me that I had no way of getting into the trunk, or jump-starting it for that matter. As a last resort, I called the previous owner. He told me that I could jump-start it, doing so by locating the fuse box above the left front wheel, doing this, that, etc. It worked. I am disapointed that I was lied to by the mechanic. I will NEVER do business at Paretti. More

I am taking the time to do this rating because of the extreme kindness and professionalism that I received from Scott Hilbun, the service manager. I was out of time and had an immediate situation, and S extreme kindness and professionalism that I received from Scott Hilbun, the service manager. I was out of time and had an immediate situation, and Scott just handled everything for me so well. Could not be more pleased with Scott and his service team. I highly recommend this dealer. More