Paretti Jaguar of Baton Rouge - Service Center

Poor service I made an appointment to have my Jaguar XJ6 serviced for an oil change, popping in the front end, a high pitched squeal and the eco light was on conti I made an appointment to have my Jaguar XJ6 serviced for an oil change, popping in the front end, a high pitched squeal and the eco light was on continuously. It took them 3 weeks to get it even pulled into the garage to be looked at. Could not get a call back from service advisor or manager! They gave me a loaner, a very small range rover evoque. The evoque was not big enough to put a medium size piece of luggage in it! And the highway noise heard inside the vehicle was unbearable! After almost a month, they called to say my Jaguar was ready! $2600+ dollars later, because they said none of the repairs were covered under the warranty! I called the warranty people and told that if they had coded it correctly, it would be covered! I will NEVER use Paretti again! More

Great Service Dept. Called for an oil change. Appointment the next day at eight. Everything went smooth, what more can you ask for. My experience was flawless at Paretti Called for an oil change. Appointment the next day at eight. Everything went smooth, what more can you ask for. My experience was flawless at Paretti of Baton Rouge. More

Great service department The service department took time to listen to me about the problem I was having with my car and fixed it right the first time The service department took time to listen to me about the problem I was having with my car and fixed it right the first time More

Stay away We paid about 20% more than the car was worth expecting great service. Wrong worse service I ever received. A/c wasn't working told us 2 weeks before We paid about 20% more than the car was worth expecting great service. Wrong worse service I ever received. A/c wasn't working told us 2 weeks before they would look at it left it with them for 2 1/2 weeks. We picked it up with a quote for 3500 in maintence, the A/c still didn't work. Horrible service would never buy from them again. More

Simple excellence Never tire of working with this team of pleasant professionals. Work is always on time, as promised, and completely well done. On my 4th vehicle with Never tire of working with this team of pleasant professionals. Work is always on time, as promised, and completely well done. On my 4th vehicle with them, and will soon get a 5th- largely because of the service team. More

Consistently exceptional! I have been a satisfied customer of Paretti Jaguar for eight years. This very personable team of people continue to perform their job in a highly eff I have been a satisfied customer of Paretti Jaguar for eight years. This very personable team of people continue to perform their job in a highly efficient and competent manner. I would recommend them to anyone and give them all an excellent review. More

Service call Best service department! Always a good experience from first phone call until service is done. Chad keeps me informed as to what is being done. Best service department! Always a good experience from first phone call until service is done. Chad keeps me informed as to what is being done. More

The Leader I'll make this quick. A team is only as good as its leader. JD is one of the best service managers I've ever meant. Your satisfaction is his goal. I'm I'll make this quick. A team is only as good as its leader. JD is one of the best service managers I've ever meant. Your satisfaction is his goal. I'm a happy customer because of his efforts. The service techs are second to none. More

Amazing dedication to customer service Had a problem with my F type recently. This in itself was surprising since in over two years of hard driving ownership the car has required only routi Had a problem with my F type recently. This in itself was surprising since in over two years of hard driving ownership the car has required only routine service. A part needed to be shipped in so I was given a very nice loaner car. Unfortunately the car was stolen and I had to make a dreaded call to the dealership to inform them. Both the owner Mike Rase and the service manager JD were amazing. Their calm support made a trying time much easier. While Im sure it must have been very frustrating for them they assisted me with kindness and understanding in every way possible. Additionally my car was perfectly repaired at no cost. I am going to buy this wonderful car iff the lease and will be a customer for life. Thanks Shannon for your help also. More

Awesome Team and the service department. The service department found the problem with my car in a timely manner. I was in there and out in record time. The loaner care was nice too. The service department found the problem with my car in a timely manner. I was in there and out in record time. The loaner care was nice too. More