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Paretti Jaguar of Baton Rouge - Service Center

Baton Rouge, LA

4.6
940 Reviews

940 Reviews of Paretti Jaguar of Baton Rouge - Service Center

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January 17, 2024

They overcharge for service and did not tell me about the initial $350 cost until I declined the work. They lost a part of my bumper which they did not reinstall after taking it apart. More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ray Driskill
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2024

Great customer service and attention to details. Everyone was awesome and accommodating. I would definitely recommend. More

by vfselders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Val Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Paretti Jaguar Land Rover Baton Rouge responded

Thank you so much.

January 17, 2024

Drove from Lafayette for scheduled service on brakes. Once there was told they don’t keep parts in hand and I would have to come back. Also promised a car for the day while other services were performe More

by RENA.COTTAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ray Driskill
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2024

Ray went above and beyond to help me out when I had a problem with my car. I have been very happy with the communications received from The service department. More

by angiebroyles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Driskill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : the man in charge on the service side. I have forgotten his name but he really helped me out when I was in a pinch!!
May 07, 2024 -

Paretti Jaguar Land Rover Baton Rouge responded

Ray loves to assist when folks are in a pinch.

January 17, 2024

Dealership quoted repair price of $6,000. Went down the street repaired for $400.00 More

by Rpmannina
Service Communication
Recommend Dealer
No
Employees Worked With
Val Clayton
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2024

The Service Department is stellar, in large part due to Val!!! She is an asset to the dealership-always friendly, professional, and takes the extra step to go above and beyond what is necessary. I have fre More

by Christy Haik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Val Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Paretti Jaguar Land Rover Baton Rouge responded

Don't you go stealing our girl Christy.... :-) We love the review!!!!!

January 17, 2024

Customer service was thorough. Cost of as unnecessarily high. I understand the expenses for high end vehicles but these cost are extreme. More

by edbrown825
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Driskill
4.0
This rating includes all reviews, with more weight given to recent reviews.
Pringle Powers
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Paretti Jaguar Land Rover Baton Rouge responded

Thanks for the constructive criticism Ed. We need honest feedback.

January 17, 2024

The service person spoke to me so dry and as though what I was asking should be common sense. I do not know anything about cars, especially all of the bells and whistles on my truck, which is why I refer to More

by Brittany
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ray Driskill
3.0
This rating includes all reviews, with more weight given to recent reviews.
Pringle Powers
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2024

They are very friendly and professional. The car was repaired quickly, no need to wait. More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pringle Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Paretti Jaguar Land Rover Baton Rouge responded

Glad you are happy Jay.

January 17, 2024

Good dealership as far as service is concerned we’ve always had a great experience with Paretti dealership More

by jburrel909
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Driskill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pringle Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Paretti Jaguar Land Rover Baton Rouge responded

Love the 5 stars!

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