Back

Paretti Jaguar of Baton Rouge - Service Center

Baton Rouge, LA

4.6
942 Reviews

942 Reviews of Paretti Jaguar of Baton Rouge - Service Center

Sort by
March 06, 2023

I purchased my 2017 LR Disco in 2021 and put about 50,000 miles on it in 18 months. My car has been to the west coast once, the east coast a few times, plus several destinations in Louisiana, Texas, and the More

by bonnielmartin88@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Driskill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Val Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Paretti Jaguar Land Rover Baton Rouge responded

We just love this post Bonnie!

March 03, 2023

My overall customer service experience is neutral. In December 2022, I had my vehicle serviced for an SOS error and the dealership provided a service quote for the repairs. I scheduled an appointment More

by Alicia Oliver
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Val Clayton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Paretti Jaguar Land Rover Baton Rouge responded

We are super sorry we dropped the ball with the additional parts Alicia.

March 02, 2023

They were very helpful and accommodating. My service was provided promptly and my car was ready when promised.. I was kept informed of what was being done. More

by MUKNELVIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pringle Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Paretti Jaguar Land Rover Baton Rouge responded

Thank you for the 5 stars and for trusting your Jaguar services with our team.

March 01, 2023

Val Clayton provided excellent service as always. We were informed throughout the service visit and provided a Jaguar suv to use during the visit. I always appreciate the transparency and attention t More

by zdoyle24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Val Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Paretti Jaguar Land Rover Baton Rouge responded

This review has made our day.

March 01, 2023

Speedy service! ! I like that my car gets washed and vacuumed - nice touch!! Customers should be greeted when the walk in, 3 men sitting there and no one spoke to me. More

by SUNDY.TEMPLET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Driskill
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Paretti Jaguar Land Rover Baton Rouge responded

We are super sorry for the lack of attention in our greeting process. Thanks for the constructive criticism.

March 01, 2023

Pringle was professional and told me exactly what was needed to repair our Rover. Kept me informed throughout the entire process. More

by LaLa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Driskill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Val Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pringle Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Paretti Jaguar Land Rover Baton Rouge responded

Thanks so much LaLa.

February 27, 2023

The service advisor was extremely knowledgeable and very polite. She offered us a loaner to grab some lunch so that was a huge plus. Also, the communication throughout the process of our vehicle being servi More

by woods0415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Val Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Paretti Jaguar Land Rover Baton Rouge responded

We love overly communicating. Thanks for mentioning.

February 27, 2023

My wife brought her Defender in to get the other smart key programed. they were ready for her appointment and everything when well, thanks to Ray. More

by WMUSE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Driskill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pringle Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Paretti Jaguar Land Rover Baton Rouge responded

Ready, willing and able...we just love this review.

February 27, 2023

The Service Adviser, Pringle is always polite and welcoming however the service technicians are not thorough at all. More

by Yvette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pringle Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Paretti Jaguar Land Rover Baton Rouge responded

We appreciate the favorable review Yvette. Please call our service manager Brandy Joseph or our assistant manager Chad Whitehead to further discuss the technician issues.

February 26, 2023

Very good service. Was provided by your team and Mr Pringle make sure everything was done timely. More

by woodsshelita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pringle Powers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Paretti Jaguar Land Rover Baton Rouge responded

Pringle thanks you for the kind words Shelita.

...
28
...