Paretti Jaguar Land Rover Baton Rouge

Service cannot possibly get any better. They strive for “truly exceptional” and they are. Ray Driscoll runs a great operation. They strive for “truly exceptional” and they are. Ray Driscoll runs a great operation. More

Will never own another Land Rover and would not recommend any paretti dealerships to anyone Horrible customer service any paretti dealerships to anyone Horrible customer service More

Val is wonderful! ! Always pleasant and very helpful!! She’s always attentive to my needs!!! She got me in and out in a timely manner!! ! Always pleasant and very helpful!! She’s always attentive to my needs!!! She got me in and out in a timely manner!! More

Great customer service. Was available when ever needed. Did not to wait to be serviced. Was available when ever needed. Did not to wait to be serviced. More

Pringle always helps me and gives the best customer service! He was very prompt in giving me updates on my vehicle. service! He was very prompt in giving me updates on my vehicle. More

Pringle in the Service Department took good care of us. He took time to listen to all of our concerns. He took time to listen to all of our concerns. More

Information about my car was conveyed to me and explained in easy terms so I could make a decision about what I needed to have done now or later. in easy terms so I could make a decision about what I needed to have done now or later. More

My service advisor was very knowledgeable about my jaguar vehicle, and he explained that the reason for the part s and the price vehicle, and he explained that the reason for the part s and the price More

Phones lines didn’t work so I had to drive to the location. I arrived to the location and the representative was not kind or courteous. I was told I could leave my car and it “may” be seen in a wee location. I arrived to the location and the representative was not kind or courteous. I was told I could leave my car and it “may” be seen in a week or so but no promises. They told me they could not accept my extended warranty. I explained my steering wheel was faulty and I needed to get it fixed and didn’t know where to go and that I wasn’t comfortable driving around with a faulty steering wheel. They continued to not offer any helpful information. I then found out they withheld inform me with who could service me car. They have a shop they send their customers to when they don’t accept certain warranties yet they would not share that info with me. It wasn’t until another dealership stepped in who knew that verbiage to use that they were able to gain the information I needed. Yes I do own a Range Rover and I did not but it from Land Rover but it was because COVID has changed everything and inventory was low so I unfortunately had to buy a vehicle at another lot. However, I will only own this vehicle for a couple years and then I will be in the market for another. Based on my overall treatment, I do not plan to buy any future vehicles from Land Rover. I feel as they do not value their customers. I have had several dealings with this and the BR location and have been disgusted with the treatment. More

Paretti is an excellent dealership, especially the Service Dept. They are reliable and go above & beyond! Service Dept. They are reliable and go above & beyond! More