Paretti Jaguar Land Rover Baton Rouge
Baton Rouge, LA
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The wait was a little longer than usual. I think he said it was because the loaner was being cleaned. While I’m thankful for a loaner; it smelled of cigarette smoke and ran extremely loud. A I think he said it was because the loaner was being cleaned. While I’m thankful for a loaner; it smelled of cigarette smoke and ran extremely loud. Also I was asked to show license, insurance and debit card for the loaner. I am rarely asked if ever for a copy of my debit card so I gave my credit card; which that seemed to be fine. All items were fixed with the exception of the running board being left in because of tires being changed so I will need to call and find out how to have them out again. After spending over 3k it would have been nice to have a complimentary car wash. More
Val is awesome takes extra care of customers. She goes out of her way to make it easy drop off, keeps in contact and let's you know what's happening, needs to happen etc. 100 💯% satisfied with She goes out of her way to make it easy drop off, keeps in contact and let's you know what's happening, needs to happen etc. 100 💯% satisfied with service, treatment, sakes, Terrance is awesome and I will never have another vehicle except a Jag... More
I brought in my vehicle and they say they're not responsible for a battery issue that has arisen on the day I picked it up and want to charge me a diagnostic fee to bring back even though the vehicl responsible for a battery issue that has arisen on the day I picked it up and want to charge me a diagnostic fee to bring back even though the vehicle was there for service. Terrible service and wouldn't recommend it. More
Appreciated getting in and out in a timely manner. Would have liked getting benefit in my favor on oil change charge. Would have liked getting benefit in my favor on oil change charge. More
I can always get an appt when needed. Very friendly.I like the reminders that are sent to keep my car in top running condition. Explanation of a problem was clearly understood. Very friendly.I like the reminders that are sent to keep my car in top running condition. Explanation of a problem was clearly understood. More
Very fast service in & out oil change didn’t take long my check engine light was on I wish they would have told me why it was on other than that the service was awesome my check engine light was on I wish they would have told me why it was on other than that the service was awesome More
Very impressed with how quickly they serviced my car after having it towed to the dealership after having it towed to the dealership More
Good service. No loaner car this time. Other than that service was good. Clean restrooms No loaner car this time. Other than that service was good. Clean restrooms More
Great service, all of the representatives are very helpful and attentive. Looking forward to bring more vehicles in! helpful and attentive. Looking forward to bring more vehicles in! More
Ray Driskill is a great Service Manager who kept me informed. Very courteous and Professional. The reason I gave y’all 4 Stars instead of 5 is because my car was there for 8 days! It seems that the informed. Very courteous and Professional. The reason I gave y’all 4 Stars instead of 5 is because my car was there for 8 days! It seems that the tech could’ve figured out what the problem was a bit quicker than that. More