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Paretti Jaguar Land Rover Baton Rouge

Baton Rouge, LA

4.7
1,333 Reviews
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13934 Airline Hwy

Baton Rouge, LA

70817

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Showing 1,333 reviews

April 04, 2023

The wait was a little longer than usual. I think he said it was because the loaner was being cleaned. While I’m thankful for a loaner; it smelled of cigarette smoke and ran extremely loud. A More

by leahleb12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pringle Powers
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2023 -

Paretti Jaguar Land Rover Baton Rouge responded

It sounds like we dropped the ball a bit this time Leah. License, insurance and debit/credit card are standard asks for a loaner car whether its with us, Enterprise, Avis Etc. However we could have done our part a bit better in the other areas. We are truly sorry it wasn't a 5 star experience.

April 04, 2023

Val is awesome takes extra care of customers. She goes out of her way to make it easy drop off, keeps in contact and let's you know what's happening, needs to happen etc. 100 💯% satisfied with More

by Angeladking1972@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terrance Givens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Val Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2023 -

Paretti Jaguar Land Rover Baton Rouge responded

We don't want you driving anything other than a Jag Angela.

April 04, 2023

I brought in my vehicle and they say they're not responsible for a battery issue that has arisen on the day I picked it up and want to charge me a diagnostic fee to bring back even though the vehicl More

by ronbeteta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pringle Powers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2023 -

Paretti Jaguar Land Rover Baton Rouge responded

Ron tell us a bit more about this visit. Call 225-756-5247 and ask for extension 1245.

April 03, 2023

Appreciated getting in and out in a timely manner. Would have liked getting benefit in my favor on oil change charge. More

by PUTYSHER5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Val Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2023 -

Paretti Jaguar Land Rover Baton Rouge responded

Thanks for the five stars.

April 02, 2023

I can always get an appt when needed. Very friendly.I like the reminders that are sent to keep my car in top running condition. Explanation of a problem was clearly understood. More

by LYNN.BOES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Driskill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Val Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2023 -

Paretti Jaguar Land Rover Baton Rouge responded

And we appreciate your support for so many years Lynn.

April 01, 2023

Very fast service in & out oil change didn’t take long my check engine light was on I wish they would have told me why it was on other than that the service was awesome More

by ahisa_robertson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pringle Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2023 -

Paretti Jaguar Land Rover Baton Rouge responded

Sorry we missed that light. That one is on us. Otherwise, we are glad we got you in and out. Thanks for the five stars.

April 01, 2023

Very impressed with how quickly they serviced my car after having it towed to the dealership More

by Rebecca.scotchel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Val Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2023 -

Paretti Jaguar Land Rover Baton Rouge responded

thank you Rebecca.

April 01, 2023

Good service. No loaner car this time. Other than that service was good. Clean restrooms More

by a_landry06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pringle Powers
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2023 -

Paretti Jaguar Land Rover Baton Rouge responded

Sorry about not having a loaner. We try so hard to have them available.

April 01, 2023

Great service, all of the representatives are very helpful and attentive. Looking forward to bring more vehicles in! More

by chraile
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ray Driskill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Val Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pringle Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2023 -

Paretti Jaguar Land Rover Baton Rouge responded

Thanks Chraile :-)

April 01, 2023

Ray Driskill is a great Service Manager who kept me informed. Very courteous and Professional. The reason I gave y’all 4 Stars instead of 5 is because my car was there for 8 days! It seems that the More

by GRAHAM6215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Driskill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2023 -

Paretti Jaguar Land Rover Baton Rouge responded

This is a fair review Graham6215. We appreciate the review as well as your sentiment.

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