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Paretti Jaguar Land Rover Baton Rouge

Baton Rouge, LA

4.7
1,346 Reviews
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13934 Airline Hwy

Baton Rouge, LA

70817

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Showing 1,346 reviews

June 03, 2021

Good job, service advisor knowledge answers all questions, service fast on time waiting area nice clean, loaner vehicles clean over all good thank you will come back More

by Quan Le
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Ritter
Jun 08, 2021 -

Paretti Jaguar Land Rover Baton Rouge responded

Thanks for this awesome 5 star review Quan.

May 14, 2021

I experienced a yellow check engine light which caused me to call service. Appointment made the.next morning, car fixed by 1 and cleaned- Val was excellent. More

by Dlg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Val
May 18, 2021 -

Paretti Jaguar Land Rover Baton Rouge responded

Mr. David, You are always so kind to the staff when you are in for service. It is as if everyone is a long lost friend and we appreciate the warmth you share. Thanks for this five star review.

May 08, 2021

Pringle reviewed each item on service and patiently answered all questions. All repairs were made in a timely manner. I was provided details listing items repaired and certification for service technic More

by GHayes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pringle
May 10, 2021 -

Paretti Jaguar Land Rover Baton Rouge responded

GHayes, Pringle says "Thanks for this top rated review". The entire team really appreciates you taking the time to write this lovely review.

April 24, 2021

Mr. Terrance was our sales associate on Wednesday. He went above and beyond for my wife, and I. He never once made us feel pressured while talking to us, along with treated us like his family. More

by Kgranier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrance Givens, Robert Ross
Apr 29, 2021 -

Paretti Jaguar Land Rover Baton Rouge responded

Kgrainier, Welcome to The Paretti Family of Dealerships. Terrance really enjoys giving his customers a low pressure, hassle free purchase environment. Thank you for the terrific review.

April 08, 2021

Responsive, professional and caring. Ray knows how to take care of his clients. He managed to squeeze me in so I got my car back two days early. More

by tlwhhf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray, Service. 5 Stars
Apr 14, 2021 -

Paretti Jaguar Land Rover Baton Rouge responded

Great to hear Ray is exceeding expectations. Thanks so much for the 5 stars.

Apr 14, 2021 -

Paretti Jaguar Land Rover Baton Rouge responded

Great to hear Ray is exceeding expectations. Thanks so much for the 5 stars.

April 07, 2021

I always receive excellent customer service here. Val is excellent. She’s professional, always keeps me updated if there’s a wait, and treats me like a VIP. More

by lainareilly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Val
Apr 14, 2021 -

Paretti Jaguar Land Rover Baton Rouge responded

Laina, Val wants everyone to have that VIP experience and she is super grateful for this 5 star review. Please tell all of your friends and family about her.

February 26, 2021

Everything was excellent , they diagnosed the problem, they gave me loaner car and they called with estimate within two hours and they got it fixed the next day. More

by Nabeel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pringle
Mar 01, 2021 -

Paretti Jaguar Land Rover Baton Rouge responded

Nabeel, It is so nice of you to take the time to give Pringle and the dealership a five star review. Thank you!

February 04, 2021

Terrance was first class. We looked at a lot of cars and bot the experience and the vehicle were our favorite. Not pushy and extremely informative. Land Rover More

by alextgoss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrance Givens
Feb 10, 2021 -

Paretti Jaguar Land Rover Baton Rouge responded

Alex, Thanks for the kudos for our first class dresser Terrance. He takes so much pride in representing the company as well as our brands. Five stars right back at you.

February 03, 2021

Purchased Jaguar F-Pace 3 years ago and Patricia was great. Best sales experience we have ever experienced. Always great service. Pringle is always very kind and informative. Best service department. More

by rachelkirkley68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pringle, Patricia
Feb 10, 2021 -

Paretti Jaguar Land Rover Baton Rouge responded

Rachel, Patricia and Pringle love the public comments as well as the five star review. Keep on driving that F-Pace and talking good about your experience. :-)

January 09, 2021

A dealership is only as good as their employees. Val is a fine example of friendly yet professional. Keeps you updated through texts. She is above and beyond an employee necessary to keep customers coming ba More

by Kenronr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Val
Jan 11, 2021 -

Paretti Jaguar Land Rover Baton Rouge responded

Kenronr, This review has made Val's day as well as all of us here at Paretti Jaguar Land Rover Baton Rouge. We love to see our employees receiving kudos from our customers. It reassures us we are doing all the right things to keep customers coming back. Thank you for the 5 stars!

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