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Paretti Jaguar Land Rover Baton Rouge

Baton Rouge, LA

4.7
1,347 Reviews
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13934 Airline Hwy

Baton Rouge, LA

70817

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Showing 1,347 reviews

December 23, 2021

Great service! Great communication! Car was ready as promised. Scheduling was a painless process.Thanks and will be back More

by EALLENS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pringle Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2022 -

Paretti Jaguar Land Rover Baton Rouge responded

We look forward to seeing you again in the future. Thanks for the review.

December 21, 2021

This dealership has superb customer service and is customer focused. The service staff is superior. More

by Alesia Butler
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Val Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2022 -

Paretti Jaguar Land Rover Baton Rouge responded

The service team thanks you Alesia.

Jan 05, 2022 -

Alesia Butler responded

You are welcome. I am from Mississippi. When I first purchased my vehicle, I needed service right off the bat to get access to my radio and other gadgets. I contacted the Jaguar dealership in Jackson, MS they have yet to return my phone calls requesting assistance. But when I contacted Paretti Jaguar Land Rover Baton Rouge, you guys were spot on, and haven't broken your stride since. Val is wonderful and made accommodations as needed whenever my vehicle has been brought in for service. You guys are "BUSSIN-BUSSIN" as the kids say!

December 21, 2021

Overall good place to buy a car 🚗. Communication with service department could be a little better. More

by DEVARIOUSBESS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Cutforth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2022 -

Paretti Jaguar Land Rover Baton Rouge responded

We appreciate the advice as well as all of the stars. Thank you sir.

December 18, 2021

No waiting time. Car was done within an hour. Excellent service. Friendly staff. Need snacks More

by Jean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pringle Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2022 -

Paretti Jaguar Land Rover Baton Rouge responded

Good call on the snacks Jean. We had them until Covid hit and the CDC advised against anything being left out for the public to be picking up and down. We will get the snack committee up and running real soon. Thanks for the five stars.

December 18, 2021

I alway get a positive response when I call with problems. I also have never experience leaving Paretti’s after a service and the problem or problems still exist. This tells me my problem was hear More

by LENAFCHARLES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Cutforth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Driskill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Val Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pringle Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2022 -

Paretti Jaguar Land Rover Baton Rouge responded

Lena, this is such a wonderful review! Your service advisors and technicians really needed this pat on the back. Thanks so much.

Jan 05, 2022 -

LENAFCHARLES responded

The Paretti’s Employees, They deserve to hear when they do a good job and the customer “ Me”, is satisfied.

December 17, 2021

Great service! Ray is fantastic! My car was ready much quicker than I expected. Very satisfied More

by Beachgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Driskill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2022 -

Paretti Jaguar Land Rover Baton Rouge responded

Thank you Beachgirl! Ray is sending you a thumbs up.

December 16, 2021

Communication was great. Kept me posted on the progress and my service was completed on time. More

by LEMAIRECPA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pringle Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2022 -

Paretti Jaguar Land Rover Baton Rouge responded

This review means the world to us Lemaire. Thank you.

December 15, 2021

They were extremely helpful and so incredibly nice!! I talked to another dealership prior to going to them and the experience was like night and day! I will continue to do business with them going forwar More

by datadivajb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Driskill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Val Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pringle Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2021 -

Paretti Jaguar Land Rover Baton Rouge responded

Keep on coming back. We are happy to take care of you. Thanks for the nice review.

December 15, 2021

Wow really good service replacing battery and providing a loaner. Thank Val for her great service More

by LJCBELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Val Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2021 -

Paretti Jaguar Land Rover Baton Rouge responded

Val appreciates the nice mention. Thanks for the review.

December 15, 2021

Ray Was extremely nice and accommodating. He could not have been nicer! But this was my first servicing on my Jaguar and I think it’s awful that y’all charged me $103 to rotate the tires. That’s crazy. More

by GRAHAM6215
Recommend Dealer
Yes
Employees Worked With
Patricia Guillory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Driskill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2022 -

Paretti Jaguar Land Rover Baton Rouge responded

Graham, first and foremost we thank you for the five star review. We should have also explained that we road force balanced all of your tires as well. Thanks for making us aware that that service needs to be spelled out on the repair order.

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