163 Reviews of Paramus Hyundai - Service Center
6 weeks ago after getting extended warranty notice for peeling paint I called Paramus Hyundai to schedule repair . The anonymous woman on the phone said they were swamped and weren't taking anymore paint peeling paint I called Paramus Hyundai to schedule repair . The anonymous woman on the phone said they were swamped and weren't taking anymore paint repair appointments. I asked If she could at least add me to the appointment list but she declined . Seems like these types of dealerships are quick to take your $ when buying a car and for repairs / maintenance but they don't want to be responsible for their company's defective paint extended warranty. I'll never do business with them More
Their service department will rip you off and not complete the actual service needed. In 26 years of driving I have never heard of a ventilation cleaning service. complete the actual service needed. In 26 years of driving I have never heard of a ventilation cleaning service. More
My car 2012 elentra broke down just before I start my cancer treatment took it to hyundai thinking I was doing the right thing..The service advisors have no humanity or compassion all it matters is that cancer treatment took it to hyundai thinking I was doing the right thing..The service advisors have no humanity or compassion all it matters is that sale. I was charge 2000 for new spark plugs coils and clips.. and an extra 400 for not doing the rest of the repairs. Where is this world heading..The service advisor NEVER told me that I was going to be charge for the repairs that I did not want at this time. Told her of my situation all I got was well I really need to know now so I can order the parts... More
My Kona’s blind spot warning stopped working so I went to Paramus Hyundai for service. The service was beyond excellent if that was possible. My service manager kept me updated of what was going on and expla Paramus Hyundai for service. The service was beyond excellent if that was possible. My service manager kept me updated of what was going on and explained what needed fixing and why. He. Was thorough and very pleasant. I w/o continue to use Paramus Hyundai in the future More
Very bad service experience! I arrived with a 3-year-old car that was under the manufacturer's warranty and serviced on time, they didn't know how to locate the fault, so they a I arrived with a 3-year-old car that was under the manufacturer's warranty and serviced on time, they didn't know how to locate the fault, so they asked me to pay for two hours of diagnostics or perform various maintenance operations on the grounds of poor maintenance. I have all the approvals for timely treatments at an authorized Hyundai garage. In addition, when I wanted to pay, it took several hours to examine a State Department card that was clearly tax exempt. My wife wasted precious time with a small child in the garage without receiving an appropriate response from the employees or from the manager who transferred the responsibility to the accounts management department and did not give me the opportunity to speak with them. Just a bad experience. More
Avoid This Dealership! I brought my 2011 Hyundai Sonata in for a clock spring replacement under an extended warranty (TSB 17-BE-004-1). The car showed every sign of a brok I brought my 2011 Hyundai Sonata in for a clock spring replacement under an extended warranty (TSB 17-BE-004-1). The car showed every sign of a broken clock spring, but they insisted on quoting a 2-hour diagnostic, even though the TSB states the diagnosis only takes 20 minutes. They confirmed the clock spring was faulty, but then claimed the airbag light was on for a different reason and are charging me $450! Despite me being clear that I only wanted the clock spring diagnosed, they still pushed unnecessary diagnostics. I would never bring my vehicle here for any service... Even warranty work! More
they are worst dealer service provider . After going in 3 times for repair for engine issue they keep on coming up with different issue and no warranty provided on the work done .And the amo After going in 3 times for repair for engine issue they keep on coming up with different issue and no warranty provided on the work done .And the amount they are charging for repair are outrageous More
Best service fast and clean All staff are so nice and courteous This repair shop is one of the best I had visited courteous This repair shop is one of the best I had visited More