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Paramus Hyundai
Paramus, NJ
1,748 Reviews
We are the premier Hyundai Dealer in North Jersey with prestigious awards of excellence in customer satisfaction! We are proud to serve New Jersey, New York and the surrounding areas with an extensive selection of Hyundai vehicles, a great selection of pre-owned cars, and a five star experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,748 reviews
September 13, 2023
This review had to be written on a friends computer because when I went to their website, Paramus Hyundai denied my access and does not want to to post a review. The very worst dealership in New Jersey because when I went to their website, Paramus Hyundai denied my access and does not want to to post a review. The very worst dealership in New Jersey. Thieves and unprofessional people work there. The finance manager took advantage of an old man and publicly humiliated me. I never bought a car before and was naïve about the tactics of car dealers. I bought a car, tricked into signing, and wound up paying $12,000.00 over list price. Not a typo, 12,000.00 over list. When I asked the General manager to show me the the extras from the contract that added up to $12,000.00 over list, he told me to see the finance manager. When I explained I lost trust in this man for over charging me 12,000.00 over list and would like to talk to someone else, the General manager, in front of other costumers and employees then called me "a little sh8t." I was embarrassed and humiliated and still bothered by such treatment. Even subtraction dealers fees, taxes, and interest, only came to $3000.00 but still $9,000.00 over list. I insisted of being shown how I paid $12,000.00 over list till the finance manager offered me $4000.00 to as he said, "make this go away. I would have agreed, but I would have to sign now, but get paid in six weeks. I said, pay me now, and yes, this will go away, but wouldn't' do that. Also, the name the finance manager used, was really not his name. Why? This place is full of liars and thieves with no soul. Even cooperate wouldn't even take my call after I told them the story. I am calling the tax fraud number because of the fake name. Who knows, that finance manager might be holding back taxes. This is not over, lawyers are involved now. I know I wont get money back, but I want people to know so it may not happen to them. I will be writing reviews about Paramus Hyundai on many other computers, because as I said, my access is denied because this dealership does not want this kind of story out. Also, when I do get to read other reviews, its always the same thing. Thieve, liars, and terribly professionalism. this is actually the short version of this story, but like I said, a had to use a friends computer and I don't want to abuse the time. More
by mistyann 224
Employees Worked With
Other Employees :
In my case, I was given a face name from the finance manager., Dave Porter
September 11, 2023
On August 31, 2023, I bought a car from Hyundai in Paramus NJ. This dealership not only took advantage of me and my old age, but the General Manager called me a "little s8it" when I questioned him as Paramus NJ. This dealership not only took advantage of me and my old age, but the General Manager called me a "little s8it" when I questioned him as to why my car was $12,000.00 over list price. Also, the finance manager used a different name during our deal, then his name actually was. Why? Although I accepted being tricked into signing an overpriced vehicle, that was my mistake, however all I wanted to know, what on the contract added up to such an overcharge. Dealer fees, taxes, interest, and other miscellaneous charges added up to only $3000.00. Still, where did the rest of the $9,000.00 over list price come from? After persisting on knowing how the price I paid for the car was so far over the list price, the finance manager then offered me $4000.00 to, as he said, "make this go away," however I would have to sign a waver saying I would not complain to the Better Business' Bureau or to Hyundai. However, after signing, I would have to wait six weeks to get the money. At this point, I had no trust in the dealership or anyone one working there. Again, I need to use other peoples computers to write this review because the Hyundai has blocked me from there website. DO NOT USE Hyundai of Paramus. They are evil xxxxx that call customers names and publicly embarrass coustmoors. More
by mistyann 224
Employees Worked With
Other Employees :
fake names were used in my sale, Annie Ramaglia
September 11, 2023
Sorry to say that I have had the most uncomfortable experience with Hyundai of Paramus in Paramus New Jersey. They have taken advantage of an old man like me and tricked me into buying a car $12,000.00 experience with Hyundai of Paramus in Paramus New Jersey. They have taken advantage of an old man like me and tricked me into buying a car $12,000.00 over sticker price. I was lulled into NOT reading the contract. The finance manager who left me alone in his office, took the contract with him. After quite a while, the finance manager came back into the office, put the papers in front of me, pointed where to sign, and like a dope I signed. Thinking back, don't you think a reputable manager would have said, "Here is the contract, read it?" But ok, that was my stupidity. I have never bought a car or anything quite expensive in my long life and was naïve and excited, and the finance manager smelled it. Once I started complaining that I felt rushed with confusion, the General Manager came in the office and called me "I little xxxx. All in plain ear shot and sight of other customers and employees. I did not deserve to be publicly humiliated by this dealership. After all, I was spending thousands of dollars and charged $12,000.00 over the list price. Also, it turns out, the name of the finance manager I was told was not really his name. Why would he do this? Once I refused to leave without knowing what charges from the contract added up to 12,000.00 over list, I was offered $4000.00 to "Make this go away," as the finance manager put it. I was to sign a statement that I would not complain to the Better Business Burau of Hyundai cooperate. I was willing to sign if I got the payment, but was told it would take six weeks. At this point I had no trust for this dealership. Public humiliation, being cursed at, tricked, lied to, fake names, and beaten, is my new car experience. Hyundai of Paramus has taken the joy out of my new car. Every time I look at it, I get knots in my belly. More
by mistyann 224
Employees Worked With
WAS TOLD FAKE NAMES SO I CANNOT ANSWER THIS QUESTION
August 02, 2023
Never heard of having to pay $410 just to look at a car that is under warranty? Are you kidding me? Was told by the Service Manager that they want money up front? I bought this car because of the warranty? that is under warranty? Are you kidding me? Was told by the Service Manager that they want money up front? I bought this car because of the warranty? He said that , how do we know it’s a warranty issue unless we look at it ? Really? Will never go back there. Use Hyundai of Denville. They stand behind their cars and have never had a problem. Will be sending a complaint to BBB. Also will contact Hyundai Corporate. I have bought over 15 Hyundai cars myself and brought in over 25 other car sales for Hyundai. Will never go anywhere else but Denville. More
by Khtholmes1959
Employees Worked With
Annie Ramaglia
July 11, 2023
The best car dealership/customer service I've ever worked with. I appreciate the authentic, friendly and professional relationship I have with my #1 Sales Rep. Iggy Barreto, three years strong. This time I with. I appreciate the authentic, friendly and professional relationship I have with my #1 Sales Rep. Iggy Barreto, three years strong. This time I worked with Finance Manager Brian Gombocz, who worked hard to get me the best deal on a gorgeous 2023 Santa Fe XRT in Calypso Red!!! Truly THE BEST experience!!! More
by Rosemary777
July 10, 2023
Told me car needed 4 pistons/car had only 24000 miles at a cost of 1800 hundred $ once I forced them to honor the extended warranty car only needed 1 piston worst service department I ever dealt with and is a cost of 1800 hundred $ once I forced them to honor the extended warranty car only needed 1 piston worst service department I ever dealt with and is a high bar to jump over go anywhere else More
by Jcnap107
July 08, 2023
For some reason buying a car has always been a miserable experience for me. But not at Paramus Hyundai! Iggi is the best salesman I have ever encountered for new cars. Looks like I’ll be buying Hyundais fro experience for me. But not at Paramus Hyundai! Iggi is the best salesman I have ever encountered for new cars. Looks like I’ll be buying Hyundais from now on! I have already made two purchases there in the last two years. More
by joeschinn
July 07, 2023
My sales person Iggi Barrett is super helpful and good at heart. He helped me a lot know the right car . Thank you heart. He helped me a lot know the right car . Thank you More
by marleygod23
Employees Worked With
June 28, 2023
My car was dropped off to Paramus dealership after it broke down, the dash board was flashing all different codes,I contacted the service center and ask them to do a diagnostic, they said it cost was $40 broke down, the dash board was flashing all different codes,I contacted the service center and ask them to do a diagnostic, they said it cost was $400. They contacted me and said that I need a started.I ask about the codes, they keep telling me I needed a starter and wiring, after that I ask to speak to a supervisor, they left me on hold for about one hour.what did they do with my $400. I still want a diagnostic test done. The last electrical was replacing a windshield and to calibrate the box on the windshield which is electrical. My car 2015 hyundai Genesis. More
by curtisthomasjr41
Employees Worked With
Constantinople. Mavrianos
