Paramus Hyundai

DO NOT BUY A CAR FROM THIS SCAM DEALERSHIP. They lied to me several times and sold me a Certified Pre-Owned vehicle that was not checked. As soon as I got home with the vehicle I opened up the They lied to me several times and sold me a Certified Pre-Owned vehicle that was not checked. As soon as I got home with the vehicle I opened up the passenger door to find the interior fabric of the door ripped. I called the salesman Sammy and told him the issue and e said he would call me back. Several days passed by and I called him again and he said he would call me back. After about a week of him not getting back to me I went to the dealership. I spoke to the sales manager Jesse Lopez. I told him I did not think the car was certified if something as simple and visible as an interior rip was not noticed. I asked him to recertify the car which he refused. He did repair the rip. I called Hyundai and they told me to rake it to another dealer. I could either pay for recertification or wait till service is required and the new dealership will look over the vehicle. When the new dealership looked over the vehicle they said the vehicle needed brakes, a drivebelt and brake fluid change costing about $1000.00. I asked the new dealership if they would have replaced and/or fixed these items. They said yes. I went back to the lying Paramus Hyundai and spoke to Jesse Lopez again. He argued with me but told me he would do what is right and he would call me. Well.... True to form I did not receive a call. I went into the dealership and Jess Lopez told me they will do nothing to help me. They say the car was certified even though there were visible rips in the interior, brakes required and other maintenance not done. I told him I would pay some of the costs but did not feel it was fair to me that Paramus Hyundai did not properly certify this vehicle. He told me with a smile on his face that I am out of luck. HORRIBLE DEALER!!! More

Iggy is as very friendly and super nice. He explains everything clearly. He is very helpful He explains everything clearly. He is very helpful More

I've gotten 3 of my previous vehicles from this particular dealership. I've never been disappointed with my purchase. This was my first experience with Mr. Bareto and he was so efficient, patient a particular dealership. I've never been disappointed with my purchase. This was my first experience with Mr. Bareto and he was so efficient, patient and knowledgeable. He'll definitely be my salesman from now on. More

I had a great experience at Paramus Hyundai. Iggi was so knowledgeable and made the experience pleasant and easy. I absolutely love my new Hyundai and will be going back for all my car buying ne Iggi was so knowledgeable and made the experience pleasant and easy. I absolutely love my new Hyundai and will be going back for all my car buying needs. More

Constantinos is great to work with. We've had some bad service experiences in the last but he is always good to work with, is on top of things and communicates well. We've had some bad service experiences in the last but he is always good to work with, is on top of things and communicates well. More

made an appt to bring my husband’s high-end Hyundai here on 2/19/24. My husband and I each drove separate cars, 1 hour round trip to drop the car off. Despite me having given the scheduling agent ALL the on 2/19/24. My husband and I each drove separate cars, 1 hour round trip to drop the car off. Despite me having given the scheduling agent ALL the correct car info, (make, model and year) and a full clear list of all the items we needed fixed for the service appt, when we arrived we were told that that particular service center could not address 2 of the 3 issues we had. I was so annoyed bc our time was wasted. I left and proceeded to make a series of ten phone calls, asking for managers and escalating the issue. I left 3 VMs for 3 different managers explaining in detail the issue we had and asking for a call back. NOT one single person has called back to date. I also spoke live to Sammatha, 3 times that day and she assured me that her boss, Heather would call me back. Well, it’s been 5 days and no word from Heather. Why? because NO ONE cares. That is the level of service you get when you buy an 80K car. We are better off with our local mom and pop gas station mechanic where we live. I just called them again on 2/23/24 and spoke with Constantinos in the service dept. I asked him for Heather, he said he didn’t know who that was, but put me on hold for 6 minutes and came back and said the manager would call me back. I asked what the managers name was and he said “we are not allowed to give out that info” Really? What kind of crap is that? You know she isn’t calling back either. Seriously, go elsewhere More

He is very kind and very helpful. I strongly recommend. . Thankful. I will return again. I strongly recommend. . Thankful. I will return again. More

it is very good. he is kind and warm i like a car and him he is kind and warm i like a car and him More

Great dealership, they’ll go above and beyond for your satisfaction. They’re sales team and customer service are on point. satisfaction. They’re sales team and customer service are on point. More

I am so fortunate to have meet Michael Gibson, 6 years ago. He is such a kind and honest gentlemen. I leased my Tuson from him, and was so happy with my new car. I went back last year again to Michael and ago. He is such a kind and honest gentlemen. I leased my Tuson from him, and was so happy with my new car. I went back last year again to Michael and asked for another car to lease and he was ready as ever for me. He helped me to get another new tuscon in my budget. Michael is so patient, knowledgeable and honest and friendly. I feel like a family whenever I visit Michael and the dealership. Love everyone at the place. I have always reccommend everyone. the best. More