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Paramus Hyundai

Paramus, NJ

3.6
1,745 Reviews
We are the premier Hyundai Dealer in North Jersey with prestigious awards of excellence in customer satisfaction! We are proud to serve New Jersey, New York and the surrounding areas with an extensive selection of Hyundai vehicles, a great selection of pre-owned cars, and a five star experience.
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234 Route 4 East

Paramus, NJ

07652

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Showing 1,745 reviews

May 17, 2018

GREAT EXPERIENCE My salesperson, Iggy Barreto, was very courteous, knowledgeable and helpful. Excellent service, everyone was curtious and very friendly. The entire st More

by spalacios5190
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iggi Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2018 -

Paramus Hyundai responded

Thank you for your great review, Stephanie! We're glad to have Iggy on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care, Rocco Auriemma | rauriemma@rt4cars.com | General Sales Manager

May 14, 2018

Best new car... so excited!! Beyond happy, Iggy was very honest, professional and fun!!! Made the experience so easy... This is my second Hyundai from Paramus NJ and I’ll be back. More

by Melanie Lee Dee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marilyn Batres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iggi Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Annie Ramaglia
May 15, 2018 -

Paramus Hyundai responded

Melanie, I am happy to hear your time spent with Iggy and Marilyn was pleasant. Congratulations on your new Hyundai! If you have any questions or need any further assistance, please come back to visit us. We look forward to seeing you in the future. Best, Rocco Auriemma | rauriemma@rt4cars.com | General Sales Manager

May 07, 2018

Great Experience. Excellent service, everyone was curtious and very friendly. I would definetly recommend Paramus Hyundai. They were amazing, they were able to work wit More

by Siramaf182
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iggi Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sylwia Kotarba
May 08, 2018 -

Paramus Hyundai responded

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service, from our team. Thank you for choosing us for your automotive sales and service needs and we look forward to working with you again in the future. Best regards, Rocco Auriemma | rauriemma@rt4cars.com | General Sales Manager

May 04, 2018

GO SCREW YOUR SELF If you really feel like screwing your self please go see Reggie Reid @ Hyundai Paramus. Reggie gave me a deal on paper and when I went back to get tha More

by Jack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Reggie Reid (Sales Manager)
Aug 16, 2018 -

Paramus Hyundai responded

I'm discouraged to hear you drove away with a dissatisfying experience at our dealership. Our dealership is committed to providing a pleasant shopping experience and that always starts with great customer service. From your feedback, it is clear you were not treated with the respect and courtesy you most definitely deserve. I would like to personally apologize for the events that led up to your comments and 1-star review. I would appreciate the opportunity to speak with you and to make things right. Please contact me at your convenience. I look forward to speaking with you. "Sales: Rocco Auriemma | rauriemma@rt4cars.com | General Sales Manager

May 01, 2018

AMAZING SERVICE! Jefferson was the best sales person I have had the pleasure of doing business with. I was referred to him by a friend and I am glad I followed through More

by arecee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jefferson Palau
May 02, 2018 -

Paramus Hyundai responded

Thank you for taking the time to write this review. We are pleased to hear that Jeff was able to provide an efficient and overall positive experience. We look forward to seeing you again soon! Best, Rocco Auriemma | rauriemma@rt4cars.com | General Sales Manager

April 25, 2018

Poor, unprofessional service I used to service my car at Paramus Hyundai. I always leave the car clean and shiny and always get it back dirty. With oily handprints on the body, More

by Danny68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vivian Rappa
Aug 16, 2018 -

Paramus Hyundai responded

I’m sorry to hear about your recent visit at our dealership. Our customers are our top priority, and we do apologize that your vehicle's service needs were not met. Please contact me at your earliest convenience as I’d like to further understand what happened and address these concerns. I look forward to hearing from you. Service: Heather C., BDC Manager, hcurcio@rt4cars.com"

April 18, 2018

DO NOT DEAL WITH PHIL USED CAR SALES MANAGER DO NOT DEAL WITH PHIL THE USED CAR SALES MANAGER I DO NOT UNDERSTAND HOW HE BECAME A MANAGER. Picked a White Genesis he sold it and my contract was s More

by vt07652
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Zolli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2018 -

Paramus Hyundai responded

Thank you for alerting us of this issue. I would like to apologize for your experience. Your feedback regarding your visit with us will be taken into deep consideration so we can identify the areas of our customer service that need improvement. I would like to assure you that we never intend to do anything to upset our customers, however, if you are willing to contact us at your convenience, we would be more than happy to further discuss the issue and move forward in a positive direction. Regards, Rocco Auriemma | rauriemma@rt4cars.com | General Sales Manager

April 17, 2018

Happy Brian Gombocz helped me get in a Hyundai Sonata 2.0t limited. Amazing car to drive. Friendly and easy to work. Made my experience of buying a car easy More

by Giovannidiana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gombocz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2018 -

Paramus Hyundai responded

Thank you for your great review! We're glad to have Brian on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care, Rocco Auriemma | rauriemma@rt4cars.com | General Sales Manager

April 13, 2018

It was a pleasure working with Iggi Iggi was wonderful to work with. He had a great sense of humor but at the same time understood the importance of great customer service. I highly re More

by Michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iggi Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2018 -

Paramus Hyundai responded

Thank you for your great review, Michael! We're glad to have Iggi on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care, Rocco Auriemma | rauriemma@rt4cars.com | General Sales Manager

April 13, 2018

Horrable service I am so Upset I past Monday April 9 2018 in this place! I spoke whit Service advisor Viviana Perez and another lady Katerina i forget last name: She told me to sen More

by PavlinTsakov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Katerina Cruz
Aug 16, 2018 -

Paramus Hyundai responded

I am deeply sorry to hear about your experience with our service department. Our customers are our top priority, and I sincerely apologize if we have not met your needs during your last visit with us. If you would like, please contact me at your earliest convenience so I may further understand the situation. I look forward to hearing from you. Service: Heather C., BDC Manager, hcurcio@rt4cars.com"

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