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Paramus Hyundai

Paramus, NJ

3.6
1,752 Reviews
We are the premier Hyundai Dealer in North Jersey with prestigious awards of excellence in customer satisfaction! We are proud to serve New Jersey, New York and the surrounding areas with an extensive selection of Hyundai vehicles, a great selection of pre-owned cars, and a five star experience.
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234 Route 4 East

Paramus, NJ

07652

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Showing 1,752 reviews

June 25, 2020

We had a wonderful experience purchasing our new Hyundai which was made easy and extremely enjoyable due to the assistance of the highly knowledgeable sales manager Mr. Barrett. My wife and I were very happ More

by Bigchiefjoe239@gmail.com
Recommend Dealer
Yes
Employees Worked With
Iggi Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2020 -

Paramus Hyundai responded

Congratulations on your Hyundai! We're delighted by your outstanding rating, and it was a pleasure working with you too. We hope you have the best time with your Hyundai. Please let us know if we can help again with anything else.

June 11, 2020

Bought a new car about a month ago and Iggi was great. I even referred a friend who was very pleased with Iggi and the whole process. More

by JCOLDFIELD2
Recommend Dealer
Yes
Employees Worked With
Iggi Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2020 -

Paramus Hyundai responded

Thank you for the amazing review! We're so pleased to see that Iggi's consummate service made you and your friend so happy! We truly appreciate your recommendation; please come back at any time.

June 03, 2020

I just traded my car today. Iggi did a great job helping me. He was patient, polite, professional and funny. He got me a great deal . I couldn’t be happier with his service and my new car. He is an excelle More

by marcimcampelo
Recommend Dealer
Yes
Employees Worked With
Iggi Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2020 -

Paramus Hyundai responded

Thank you for the great review. We will be sure to thank Iggi for providing you with polite and professional service. We look forward to working with you again.

June 01, 2020

Myself and my son went to check a car physically that he looked online. Unintentionally we went without appointment, but Iggi Showed really good customer care and helped us not just to check the car or test More

by IP
Recommend Dealer
Yes
Employees Worked With
Iggi Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2020 -

Paramus Hyundai responded

Hi there, thanks for the great review! We're happy to hear Iggi and our team has given you excellent service. It was a pleasure working with you. We hope you have a wonderful day.

May 16, 2020

Very impressed on how easy and smooth the transaction was despite the pandemic. Iggi my sales rep was constantly in contact, thorough n helpful. He set up my bluelink and gps without any problem. Fastest buy More

by ina16
Recommend Dealer
Yes
Employees Worked With
Iggi Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2020 -

Paramus Hyundai responded

Thank you for the kind review! We are so glad that you had a smooth experience with us.

May 14, 2020

Excellent service from Iggi and his team, Brittany and the Manager made a great experience for my when I was looking for a new SUV for my wife. Definitely 100% on overall. Thanks you for all. Simple and e More

by RMedrano
Recommend Dealer
Yes
Employees Worked With
Iggi Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2020 -

Paramus Hyundai responded

Thank you for the great review! We will be sure to thank Iggi, Brittany, and the rest of the team for helping you find your new SUV. Let us know if there is anything else we can help you with. We look forward to working with you again!

May 01, 2020

Iggi Barreto and Hyundai of Paramus My wife and I found ourselves in need of a new car during the Covid 19 crisis. We were certain that the process of buying a car sight unseen and r More

by Ioniq Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iggi Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany DeCarlo , James Velez
May 02, 2020 -

Paramus Hyundai responded

Thank you for the great review. We will be sure to thank Iggi and the rest of the team for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to working with you again.

March 27, 2020

The worst dealership that exists. Everyone is there to just lie and try to scam you until you hand them the money and after that they don't give a xxxx about you. They are overpriced and scammers. Bought More

by Bronny
Recommend Dealer
No
Employees Worked With
Stephen Zolli
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2020 -

Paramus Hyundai responded

Bronny, I am concerned to learn about your disappointment regarding your pre-owned Hyundai. We strive to provide honest and respectful service to all of our guests and it is regrettable to know that you felt otherwise. Please feel free to reach out to me so that I can better understand what happened and address your concerns. I look forward to connecting with you. Best, ROCCO AURIEMMA GENERAL SALES MANAGER RAURIEMMA@RT4CARS.COM

March 16, 2020

Uneducated service advisor and technician Just spent $200 for diagnostic and technician needs more time and asking for more money. They have no clue. never going back. $200 spent and I still d More

by yogi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick
Mar 17, 2020 -

Paramus Hyundai responded

Hello, Thank you for your feedback. We are concerned with your response. Customer service is very important to us. Please reach out to us today or tomorrow so we can find a way to rectify your complaint and come together with a solution. I look forward to hearing back from you. I can be reached directly through phone and email Monday-Friday 8:30am-4pm. Best regards, Vivian Rappa Service Manager Vperez@rt4cars.com

Mar 17, 2020 -

yogi responded

Vivian, first of all thank you very much for taking time out from your busy schedule and reading my feedback and responding to it. When I first scheduled my service appointment they told me it would cost me $175 for initial diagnostics. They never told me that you would charge me more if your technician could not figure out problem and needs more time and cost more money. I am also very disappointed with shop charge without even fixing anything. So I spent $200 and don't even know what's an issue with my car. If you want make things right, you should diag my car for free until your technician figure out what's wrong with my car and what needs to be fixed. Other scenario would have been, you should have never charged me initially if technician couldn't figure out problem and need more time and customer refused to go on. Ball is in your court and hoping for positive outcome from you. Thank you

Mar 18, 2020 -

Paramus Hyundai responded

Hello, Any diagnostic charge that is charged out to you is applied to the repair of the vehicle. We do not charge you for both diagnostic time as well as the repair. Please let us know when you can come back in to re-evaluate your concerns and come together on a solution to recommended repairs. Our goal is to provide you with a safe and reliable vehicle. Thank you, Vivian Rappa Service Manager vperez@rt4cars.com

Mar 18, 2020 -

yogi responded

Vivian, I can bring my vehicle back only on one condition. You will not charge me for another diagnostics as I already paid for regardless of how long does it take your technician to figure it out. Once your technician figure out and give me total parts and labor cost, I will make my final decision weather to move forward with repair or not without any conditions. Please let me know. You can email or call me. Your service department has my info.

March 16, 2020

I went to a couple of dealerships before landing up at Hyundai of Paramus and I am beyond lucky I found this place. Brandon was the first person to help me three years ago and I have stuck with him ever s More

by Ryan
Recommend Dealer
Yes
Employees Worked With
Iggi Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2020 -

Paramus Hyundai responded

It's a joy to know about Brandon's great level of care. Thanks for taking a moment of your day to share your experience. Thanks for the recommendation. We really appreciate your business, Ryan.

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